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BHPian dudevarkey recently shared this with other enthusiasts:
I have a XV PRE CVT bought in Feb 2021. As the car was among the initial lots, there have been lot of teething issues with the car - rattling being the most annoying one. Off late the poor quality of the parts started showing up.
The car was given to Pinnacle Nissan Thrissur on 6th August to rectify the complaints mentioned at the end of this. I had give a print out of that to the SA while leaving the car with him. They returned my car on 8th August saying all the complaints were addressed and rectified except point no 1, 5 & 6.
The SA said he has raised the order for the following parts - power window motor, inner door handle and gear lever boot clip and once the part arrives, he will inform me. I haven't got a call from them till now - in fact I had called them once last week and then today and they promised me to call me back with the status, but no one called.
I don't know why it is taking so much time to get the parts. I have been using the car with the driver side window that cannot be operated for more than 2 months now. Even the broken inner door handle is sharp and hurts the hand while using it. I came to know from Magnite owners groups that many owners are facing power window issues and there are people who are waiting for more than 4 months to get the power window motor replaced. There are many who had broken inner door handles as well.
Regarding rattling issues, I was told that the dashboard is removed and they have fixed the rattling issue and I was charged 1699.20 (including GST) for the job. Initially there was no rattling sound from the dashboard, but since last week there have been vibration sounds from the dashboard as well as the driver side door.
It is very unfortunate to know that the quality of parts used is not that good. Earlier I had the stabilizer bar & rear wheel bearing replaced under 15K Kms. The car is mostly used in city roads / highways.
Complaints that I mentioned while giving the car at Service Centre
1. Driver side power window stopped working – Repeating issue. Repaired once, this is the second instance.
2. Ticking sound from front when the wheel comes back after a full turn – Repeating issue. Repaired once, this is the second instance. The stabilizer bar was changed during the first occurrence of the complaint.
3. Sound from underbody. Repeating issue. Have complained multiple times about this and problem not resolved yet. Last time I was told that the issue is with some part of the silencer, and something was done, but sound returned soon.
4. Rattling sound from front right side – dashboard/ door pad. Repeating issue. Earlier the door pad was removed and reset (I was told this), but problem persists.
5. A piece from the driver side inside door handle broke and flew off just like that.
6. Gear lever boot has come off.
7. Entire vehicle shivers on bad roads/ roads with soling.
8. Need to check the brake pads.
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