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BHPian akg7091 had shared his harrowing experience with his Nissan Magnite before.
He had the following update to share on the matter:
The saga, hopefully, comes to an end ! Took delivery of the car late evening.
Special shout out to the GM service at Neo Nissan whose involvement in the past 2-3 months at least made things move. He was ALWAYS approachable and helpful. Hope Nissan India improves their processes and controls.
Edit : Forgot to add that the dealership offered to send a pickup car to my house. Kudos for this small but appreciable gesture. Not a single call from any senior person at Nissan though it is obvious my mass email is one of the reasons for the quick resolution of the issues being faced. I hope Nissan India improves their CS going forward. Taking feedback from existing customers might help then both retain and get new customers.
PS : Took the below pic on an empty elevated road driving at 60 with cruise control. The powertrain is a gem.
Read BHPian comments for more insights and information.