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Royal Enfield bends over backward for Pegasus owners

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Earlier this year, Royal Enfield launched the Classic Signals 350 - a motorcycle based on the Classic 350 with similar styling to the limited edition Pegasus 500. Priced lower than the Pegasus, the Classic Signals is offered with ABS, much to the dismay of Pegasus 500 owners, who have since written to the company expressing their disappointment.

In response, Royal Enfield has offered a few options to its disgruntled customers, which includes the option to buy back the bike. Pegasus 500 owners can also return the bike and pick any other bike of their choice and the company would refund the difference amount. Those who wish to keep the bike are being offered a 1-year extra warranty and 2 extra free services as well as a helmet. 

Despite this, some Pegasus 500 owners still seem unsatisfied. In a letter sent to the company, owners have accused Royal Enfield of false marketing. Owners are also concerned about the Pegasus 500 losing its value since the Signals 350 offers similar styling with more features and at a lower cost.

The Pegasus 500 was launched in May 2018 at a price of Rs. 2.49 lakh (on-road, Mumbai). Only 1,000 units were built, out of which, 250 were offered to Indian customers. The styling of the bike was inspired by the RE/WD 125 Flying Flea from World War II.

 
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