Window troubles in Mahindra XUV700: Fixed now, but no job card opened

The window is now functioning as usual, but need to wait and watch if the same issue re-surfaces again. However, the THUD sound on closing the door is missing.

BHPian Sommos recently shared this with other enthusiasts.

There was an issue with the car - the driver side front window was getting stuck midway and it refused to go up. After several trial it would close sometimes or else I would have to stop the car, get down and push the glass with my hand and operate the switch at the same time to close the window.

The rubber bead and the window motor on this same door has already been changed once. Though there is record of the rubber bead been replaced under warranty, there is no record of the window motor replacement in the previous RO.

During one of my short visit to Bhilai, I paid a visit to the ASC for rectification of this issue as well as the latest software update. But as is the case with M&M ASC, spares were not available and the matter ended there. Later raised a concern with the M&M CC on twitter.

The window motor was made available at the local dealer at Chandrapur and I was called on 14/05/2024 for rectification. The issue was demonstrated to the personnel. One touch up & down function was not working and the window would come down from midway. But if the up switch was pressed continuously, the window would go up with some vibrations after reaching midway.

The ASC personnel explained that warranty claim would be turned down by M&M RO since window was still functioning partly. However, they opened up the whole door panel for inspection and finally concluded that there is an issue with the glass channel and not the motor. The glass was being obstructed by something inside the door frame - not sure what it was. A senior technician was called and a lot of hitting with a chiesel and hammer, the glass was fitted back. No Repair Order was opened by the ASC and everything is off-records.

The window is now functioning as usual, but need to wait and watch if the same issue re-surfaces again. However, the THUD sound on closing the door is missing. I assume some screws have not been tightened properly. Have to get this checked up during my next visit.

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