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Old 21st June 2007, 14:07   #1
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Service Help line nos of Various manufacturers

As seen and mentioned here in many threads, tbhpians have faced difficulty in getting help for the lack of helpline nos of manufacturers in times of need.

here i am trying to complie a list of helpline nos of various manufacturers for the same.

the problem is that the websites of most manufacturers do not mention any kind of tool free of helpline nos.

i will try and update more numbers and request you to add nos that are not available here. please try and give national level nos so that it is available for all.

Maruti - 1800 1800 180 (toll free)
9910 20 20 20 (charges applicable)
Source: Maruti Udyog Website

Honda 1800 11 3121
(Source Honda india website)


Ford India

Customer Relationship Centre
(0800 to 1800 hrs – Monday to Saturday)
1800 425 2500
Toll Free for BSNL/MTNL customers
6000 2500
For other subscribers
Add STD code of your state capital *
Example : Punjab – use Chandigarh code (0172) 6000 2500
(source - ford india website)

fiat - 1800-225-552
(source - fiat india website)
you can call this no and they will help you with dealer no closets to where you are.

Mansi

P.s - Dear Mods - shift this thread to the appropriate section if needed.

Last edited by adya33 : 21st June 2007 at 15:12.
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Old 21st June 2007, 14:47   #2
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To give a better number for the FORD helpline :
+91 9841500333
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Old 24th September 2007, 17:12   #3
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Dear All Senior's & Other T-BHP members,

First of all my sincere regard to All senior members for their efforts in making Fantastic Automobile Forum .

I have gone through several reviews of Dealer Problem faced by Lot's of people in this forum .
One of the best example of Metro Ford - Sivansu .

Then a Idea comes in my which I want to share with you all.

We can make separate thread where we can post the Consumer complaint Cell
consist
Car Manufacturing Company Name / Email address / Phone No. / nature of the complaint / How the problem is sorted out ..

In my opinion this will help the people to get the numbers and other action to taken who are facing problem.

Expecting a best outcome for the T-BHP community.
 
Old 17th October 2007, 09:41   #4
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Any information about GM's HelpLine numbers?
In the GM's Brochure / their website they said "Call at 30308080 for more assistance. Local call charges apply. Prefix local STD code when dialing from a mobile phone."
I have tried this number and got the message " To reach this number please add STD code 011 before this number and if use 011 30308080 another message "your call could not be completed"
I have tried few times but no use, even informed this to Bangalore dealers. Initially they told it's working but i asked them try once. Then they agreed.
They said its GM's problem.
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Old 23rd May 2008, 09:42   #5
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TATA Motors

Customer Care helpline (Toll free) : 1800 209 6688

Customer Support website

Each city has a number of Dealers to service you, keep their numbers handy for any emergency needs.

Otherwise call the CC, they will help you with the nearest Service centre, if out of your city.
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Old 3rd September 2008, 10:57   #6
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Honda Pune

My Civic is water-gutted and I'm sitting here searching for Honda Helpline in Pune - so thought would contribute in the interest of other honda car owners:

Tags: Honda Car Pune Service Center numbers

Good Response: Honda Pimpri [Near Finolex, name not sure of] 2744 3866 | 77 | 937 33 44 306

Ok but sleepy Response: Deccan Honda: [020] 2437 1400

Do Not Want: Grand Honda Pune: 6633 6633 [Sales, not service]
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Old 4th September 2008, 14:14   #7
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All Fiat owners!

Fiat Service Helpline No: 1800 209 6688
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Old 10th November 2008, 11:45   #8
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My Experience with Ford

Dear All,

Firstly, my sincere thanks to the Moderators for approving me the membership. I am Shaunak here from Pune, own an Ikon Flair 2006 model.

I am very happy with the car as such w.r.t its driveability, handling, ride quality etc. Even the mileage (9 in city, 13 on highways) is ok, although I wish it was at par with Honda City EXi/ZXi.

However, my experience with one particular dealer (Shakti Ford in Mumbai) is very bad. Incidentally, I happened to visit the said dealer twice and got a very bad response:

1) I got an appointment after 4 days
2) Nearly 50 % of the activities I intended to do, could not be done, on both occasions like wheel balancing, wheel alignment, anti-rust, washing etc was not available due to machine failure.
3) Service boys do not have time to attend to you.

I am sure some of my colleagues-members would have got good experience. However, I am not too proud of this dealer. Just wanted to share with you all.

Regards,
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Old 27th January 2009, 15:00   #9
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Quote:
Originally Posted by kavu75 View Post
Any information about GM's HelpLine numbers?
In the GM's Brochure / their website they said "Call at 30308080 for more assistance. Local call charges apply. Prefix local STD code when dialing from a mobile phone."
I have tried this number and got the message " To reach this number please add STD code 011 before this number and if use 011 30308080 another message "your call could not be completed"
I have tried few times but no use, even informed this to Bangalore dealers. Initially they told it's working but i asked them try once. Then they agreed.
They said its GM's problem.
I have used GM's helpline and it is very good.

The no is 011 3030 8080. the response to any kind of problem is very quick and fast and they understand the problem.

Mansi
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Old 3rd February 2009, 12:19   #10
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Quote:
Originally Posted by manaa45 View Post
Ford India

Customer Relationship Centre
(0800 to 1800 hrs – Monday to Saturday)
1800 425 2500
Toll Free for BSNL/MTNL customers
6000 2500
For other subscribers
Add STD code of your state capital *
Example : Punjab – use Chandigarh code (0172) 6000 2500
(source - ford india website)
A better Helpline for FORD +91 9845144066
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Old 3rd February 2009, 13:11   #11
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Quote:
Originally Posted by vasanadusatish View Post
A better Helpline for FORD +91 9845144066
Is that a Chennai number?
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Old 16th February 2010, 14:20   #12
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Fiat Service Helpline No is changed, the new No: 1800-209-7979
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Old 22nd June 2010, 11:51   #13
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Volkswagen India Roadside Assistance

1800-102-0909
1800-209-0909
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Old 22nd June 2010, 15:33   #14
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Thane Ford Dealer Helpline/ Accident/Collision Centre no

+91 9223300009
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Old 20th July 2010, 11:34   #15
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Ford India Road Side Assistance

Toll free no: 1800 102 2020
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