Swift Diesel ! Maruti Wonder Or Blunder ! Read on! I have a 2008 December Swift Diesel ! Rosey Eyed of gettin the car of my dreams ! A White Swift !
Upgdaded Tyres and alloys ! JBL speakers, Pioneer 5050 !
Finally we are good to go ! But NO ! She wont stay outta the service station !
Till First Service Everything is perfect ! I am still in love !
Then Suspension noise from the front ! Diagonised with a grease lost in the struts ! Struts are regreased and put back in ! This happened at around 4 and half thousand kilometers ! Spectra Motors Ghatkopar sort this out as its a sales and service and i cant get this done at Ravi Automobiles which is only a Maruti Authroised service station and does not entertain warranty Claims!
Ok Minor problem, Happens ! Leave it at that
Then the second service is done as everything seems perfect with the car except for the hard gearshifting which i thought was the gearbox needing a run in ! How dumb of me ! I tried my relatives 500 km run Dzire and compared to mine which has run 12000 km the gearbox is smooth ! Gearshifting is butter !
Moving on !
Now i complain to spectra again about the clutch juddering and hard gearshifting before my trip to Goa at 6000 km
They bleed the clutch and juddering stops and so is the hard shifting rectified !
Meanwhile at 7 thousand km the clutch pedal becomes hard, I complain to Spectra about a noise which is comming whenever i release the clutch! It was a metallic noise like 'tak tak tak tak' which they rebuff saying 'Sir when the transmission is engaged with the engine there will be some noise'!
Funny, I have around A Lakh km of driving experience in numerous cars, all petrols though but never heard this noise !
I let this pass as its not loud and its not effecting anything!
But then surprise of all suprise, The clutch pedal is getting harder as the days pass, Show this to spectra again and again i am told ' Sir its normal, its a diesel Car, Clutch is hard only'
My leg aches, ACHES to point of not getting sleep at nights due to constant hard clutch pedal !
This time i thought i ll give this car somewhere else instead of this incompetant Spectra !
Try Sai Service Andheri ! Service is done and again i complained of hard gear shifts and Clutch being hard and the noise coming when i released the clutch!
All of which is passed with a smile saying ' Normal hai sab sir' !
Next day I get some more leg aches and i decide i ve had ENOUGH !
Complain to maruti and get a call from Sai Service to bring the car for inspection!
They say they ll replace the pressure plate under warranty!
I say fine ! Give them the car !
Then i get a call saying the clutch has worn and would have lasted only another 8 to 10 thousand km more so they replaced this too as a good will gesture !
He was like ' Sir clutch pe pair rakh ke gaddi chalana band kar do'
I was like ' I never drive with the foot on the clutch nor do i drive in heavy traffic and my 800s clutch lasted me more than 60 thousand km'!
He was like 'nope its worn and its due to foot on the clutch'
I was like 'ok whatever'! They replaced it. Now its all cool !
Take delivery of the car ! Check out the job sheet when i have to get the gate pass
Spring of the pressure plate had broken and was making the metallic pinging noise whenever the clutch was released all this while !
Now there is no more noise ! Clutch is butter smooth ! BUT BUT there was never a clutch judder on my old clutch and this one JUDDERS ! Gear Shifting has become ultra smooth though !
Consult Jaggu Da and he says wait for sometime for the clutch to set in
I wait wait wait wait wait and the car has run 3 thousand km after the clutch job and still the judder is the same ! Infact it even slipped twice when i left it on a slope ! The engine was running,clutch was released with no forward moment ! STRANGE ! I immediately pressed the clutch pedal so as to not burn out the clutch ! This happened once more !
I went to Sai Andheri Again and showed that guy the judder ! 'UDAY PATIL' was the service advisor and he is a mechanic also !
His exact words ' Sir, Accelerator dabaye bina clutch chodenge toh gaddi judder maregi hi na, Nothing is wrong !Its perfect !
Explained to him that in traffic ' it judders more' and he was just not ready to listen !
Now i am frustrated with this car ! I decide to show it to someone else and as maruti guy told me when i complained on the toll free number that u have to take it to the same place you got the last service from ! I Decide to head to Sai Service Lower Parel !
Tell them the entire tale and they first they want to wash their hands off by saying that 'Take it to them, they ll sort it out !
I put my foot down and tell them do the needful as i am not jobless to run around in a Brand new swift for these problems !
He says fine and then they replace the flywheel which they had not replaced when they change the clutch and pressure plates at Sai Service Andheri . I also tell them of a noise coming from the suspension like something is loose when i am taking a turn and it hits uneven surfaces
He replaces the balancing rod and the flywheel !
Take delivery and the judder is gone !
The Lower Parel Guy told me that the Release bearings were not replaced when the ANdheri guys replaced the clutch and pressure plate and some hub shaft had to be polished as the bearing and the shaft had uneven wear !Flywheel seemed unevenly worn out/unbalanced too ! So they replace the release bearing along with the flywheel ! Clutch is as light as a Petrol car and even lighter than before ! I am happy ! The vibration feelin which occoursed at 1500 to 2000 rpm is gone too ! This was blamed on an unbalanced flywheel ! I am happy !
Next day Morning start the car , and the judder is multiplied by 3 of what it was before the flywheel change
Use it for 200 kilometers in the city and 200 km trip to lonavla !
The Suspension loosening feeling has increased and notice that the judder reduces a bit after driving around for sometime ! BUT ITS STILL THERE
Drive my friends 60 thousand km run swift diesel, His clutch pedal is harder to mine of course but it takes off minus any murmur or ruckus ! His suspension too feels much more composed than mine !
I am sick and tired of this car ! My problems are always not acknowledged ! I have to run around to get things sorted ! Even when they make a mistake onces they have the courage to ask me to take an appoinment whenever i want to come the next time ! WHAT appoinment !
They dont do it properly the first time and still expect me to keep the car with them for days everytimeso that they take their own sweet time to solve it !
WHY WAS THE FLYWHEEL NOT REPLACED WITH THE CLUTCH AND PRESSURE PLATE THE FIRST TIME ? WHY WAS THE RELEASE BEARINGS NOT REPLACED !
WHY DO MY GEARS KEEP GETTING HARD TIME AND AGAIN!
Maruti if you are listening! Your product is pathetic and so is your after sales and believe you me ! I should go to ganga and take a bath for recommending this car to gazzilions of people !
I ve spoiled their money and their nights sleep!
I want this car rectified or begone !!
The fun of owning a brand new car has been lost because of the constant service station trips, constant problems and incompetant service station people ! |