Team-BHP > Team-BHP > Announcements


Reply
 
Thread Tools Search this Thread
Old 28th January 2020, 19:27   #31
BHPian
 
Join Date: May 2006
Location: Bangalore
Posts: 596
Thanked: 686 Times
Default

Quote:
Originally Posted by Rehaan View Post
+



Yes, both orders are confirmed!

Will update you on dispatch via email.
Thanks a lot. I got the jacket today.

However it is the incorrect style. I had ordered Large Vertical Front Logo.

I received Small Horizontal Front Logo.

Please advise.

My order number was #200039362
Traveler is online now   (1) Thanks Reply With Quote
Old 29th January 2020, 07:59   #32
Team-BHP Support
 
Rehaan's Avatar
 
Join Date: Feb 2004
Location: Bombay
Posts: 22,964
Thanked: 27,185 Times
Default Re: v4.0 Personalized Hoodies & Jackets : Team-BHP Official Gear

Quote:
Originally Posted by BipB View Post
I have received one jacket. The other one (sleeveless) is still not shipped.
I believe this has been addressed over email.

Quote:
Originally Posted by Traveler View Post
I had ordered Large Vertical Front Logo. I received Small Horizontal Front Logo.
Sorry about this Traveler! I believe your email was replied to within a few minutes of our receiving it yesterday.

We'll get your Jacket to you ASAP.

To explain what went wrong; since your Jacket did not contain any personalized text at all - our packing process wasn't designed to differentiate between the large & small print (it only factors in colour, size, style etc), and hence your Jacket got switched with another identical non-personalized Jacket during the packing. The only difference was the print size/style. We'll have this bug fixed too, so it doesn't happen again.
Rehaan is offline   (1) Thanks Reply With Quote
Old 29th January 2020, 08:21   #33
BHPian
 
Join Date: May 2006
Location: Bangalore
Posts: 596
Thanked: 686 Times
Default

Quote:
Originally Posted by Rehaan View Post
I believe this has been addressed over email.



Sorry about this Traveler! I believe your email was replied to within a few minutes of our receiving it yesterday.

We'll get your Jacket to you ASAP.

To explain what went wrong; since your Jacket did not contain any personalized text at all - our packing process wasn't designed to differentiate between the large & small print (it only factors in colour, size, style etc), and hence your Jacket got switched with another identical non-personalized Jacket during the packing. The only difference was the print size/style. We'll have this bug fixed too, so it doesn't happen again.
Thanks a lot. Appreciate your help on this.
Traveler is online now   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Team-BHP Official Gear : Hoodies & Jackets (v3.0)! Rehaan Shifting gears 340 10th January 2020 12:26
Team-BHP Official Gear : Zippered Hoodies! (v2.0) Rehaan Announcements 394 1st October 2016 21:44
Team-BHP Official Gear : 2014 Hoodies [Discontinued] Rehaan Shifting gears 315 6th December 2015 15:27


All times are GMT +5.5. The time now is 18:56.

Copyright 2000 - 2020, Team-BHP.com
Proudly powered by E2E Networks