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Old 24th March 2020, 21:59   #1201
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Default Re: ARTICLE: No Claim Bonus - How to save on your insurance premiums!

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Do it online and it should go through
Of course, my first attempt was online. But the system in not able to pull the data probably because of the 3 year validity of the 3rd party insurance. Royal Sundaram customer support(Renewal department) is not responding as well. Now with this complete shutdown, there is very less probability of receiving a call back.
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Old 24th March 2020, 22:05   #1202
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Default Re: ARTICLE: No Claim Bonus - How to save on your insurance premiums!

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Originally Posted by arun_josie View Post
Of course, my first attempt was online. But the system in not able to pull the data probably because of the 3 year validity of the 3rd party insurance. Royal Sundaram customer support(Renewal department) is not responding as well. Now with this complete shutdown, there is very less probability of receiving a call back.
Their guidance is to send an email in case of problems and they will eventually reply. All their customer service staff are working from home so email will work well. customer.services@royalsundaram.in
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Old 24th March 2020, 22:17   #1203
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Default Re: ARTICLE: No Claim Bonus - How to save on your insurance premiums!

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Their guidance is to send an email in case of problems and they will eventually reply. All their customer service staff are working from home so email will work well. customer.services@royalsundaram.in
I received the below response 2 days back. Anyways, one more week to go before expiry, will wait.

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Greetings from Royal Sundaram General Insurance!!
We are arranging call back for you from renewal team and they will contact you within next 2 days.
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