[RahulNagaraj]

JD Power recently published the results of its "2024 Electric Vehicle Experience Public Charging Study". As per the report, Tesla's Superchargers outperformed its competitors, offering the best EV charging experience by quite a margin.



The study states that Tesla Superchargers are sought by nearly every EV owner, thanks to their robust build, world-class reliability & uptime. It is because of these reasons that most automakers chose to adopt Tesla's NACS (North American Charging Standard) for their vehicles. The study also mentioned how EV owners preferred charging at Tesla Superchargers irrespective of the brand.



Tesla's EV charging network outperformed most of its main competitors in both the 'Level 2 charging station' and 'DC fast charger' categories, securing 658/1000 points and 731/1000 points, respectively. Second on the list was Chargepoint with 626/1000 points in the Level 2 charging station category and 627/1000 points in the DC fast charger - well below Tesla's Superchargers.

Brent Gruber, executive director of the EV practice at J.D. Power, stated, "Overall, both Tesla and non-Tesla owners find charging their vehicles at Tesla Supercharger facilities is most satisfying. Non-Tesla owners—like those with EVs from Ford or Rivian who now have access to the Supercharger network—appreciate the ability to charge at the broad network of Tesla chargers that was previously unavailable to them. Despite the recent influx of non-Tesla vehicles into the Supercharger facilities—which has caused some grumbling—Tesla owners still appreciate the ease of charging and ease of payment that the network offers. However, since the beginning of the year, J.D. Power has seen a decline in satisfaction with the availability of Superchargers among Tesla owners."

Source: JD Power

Link to Team-BHP news

[frewper]

So JD Power spent time, money and energy on things we all already know ?

Ohh wait, its also a Consulting Company !!!

[Pontiac]

Originally Posted by RahulNagaraj

However, since the beginning of the year, J.D. Power has seen a decline in satisfaction with the availability of Superchargers among Tesla owners."

Source: JD Power

Link to Team-BHP news

Few years back (Dec of 2022. Super chargers were not opened for other manufacturers at this time), I was on a road trip and had stopped for the night at a hotel and found a Tesla supercharger right next to the hotel. I saw there were couple of Tesla's waiting for their turn at the charger as all the bays were taken up already. We then checked in to the hotel, relaxed for a bit and came out to pick our car to go find a restaurant at a nearby town and I saw one car of the two waiting just got their turn for the super charger. If you are on a road trip you don't want to be waiting 20-30 mins for your turn at a charger already when you think 30 mins to charge your car itself is long.

There was no shops or restaurants nearby to spend that time lost, and even if there was, you are stuck with your car unless those shops are at walking distance.

Sorry for the image quality as it was raining and dark. I took this when we came back.