Windows Vista - White Screen on startup, internet issues

sammyboy · 13th September 2009, 14:09

Hi All,

There seems to be a peculiar issue with my IBM T60 with Vista home.
The system does not stay connected to the internet for over 10 minutes at a stretch, be it wireless or wired.
When re started it reaches the log on screen and then after putting the pwd shows a white screen (the White screen of death).

Every normal restart now ends up in a White screen.
I then have to restart in safe mode with DOS, uncheck all startup and services in msconfig and then restart it to get it back on.

Go to msconfig again and recheck all services but the ones related to power management and battery log and any other unknown ones. Same for startup programs, and then restart.

This time again it comes up and I can browse for 10 minutes before it gets disconnected from the internet again and i need to follow the entire process as above, again.

Any inputs, ideas? Any recommended computer repair shop near CV Raman nagar I can take this to?

Please help.

clevermax · 13th September 2009, 14:32

Did you have antivirus with the latest defs?

I'd suggest restore the factory image and update it, install all the software that you were using. It happened to me once, and after weeks of unfruitful attempts to get the OS back into normal state, I restored the factory image.

sammyboy · 13th September 2009, 15:12

Thanks Clevermax. Yes I have the latest anti virus definitions on my avast free. I have been trying to avoid the factory reset but I guess there might not be much I can do.
I hope that wont need the Vista cd as I asked someone to get this system from the US and they didnt get the Vista backup cd along with the package.

cooldude1988765 · 13th September 2009, 15:40

@sammyboy if i were you i would use either xp or windows 7. AFAIK IBM supports Xp too, all you need to do is download software update and microsoft .netframework and it will update all drivers for you.

sammyboy · 13th September 2009, 16:11

Thanks Cooldude, I would love to downgrade to XP if possible but I have heard that systems coming preloaded with Vista cause issues while downgrading. Is it true?

akshay4587 · 13th September 2009, 18:31

i had this problem
i think it was related to windows defender and a particular windows update

clevermax · 13th September 2009, 20:06

Quote:

Originally Posted by sammyboy

Thanks Cooldude, I would love to downgrade to XP if possible but I have heard that systems coming preloaded with Vista cause issues while downgrading. Is it true?

Upgrading to Windows 7 is few times better than downgrading to the boring XP.

aaggoswami · 13th September 2009, 20:51

Quote:

Originally Posted by sammyboy

Thanks Cooldude, I would love to downgrade to XP if possible but I have heard that systems coming preloaded with Vista cause issues while downgrading. Is it true?

This is not a problem as long as you get latest drivers. I have helped a lot of people on this. The common problem they make is
1) Backup of Data
2) Drivers.

For example, sony had a website for users to get drivers for laptops for XP. My friend was not able to find the site, so eventually ended up with XP that was not working realiably. This is a most widely faced issue. First make sure that you have all drivers of your system for XP. Then change the OS. Nothing will be a problem then.

sammyboy · 13th September 2009, 22:41

Well, I finally went ahead and did a complete restore, not system restore but a restore to factory settings. Had backed up the comp before that so didnt lose any data. As of now the system is working like it did 2 years back when it was new. Lets see if it works, it seems to be ok as of now.

extreme_torque · 28th September 2009, 18:32

A question to OS guru's: The workstations in my office are HP branded and come with Vista Business as OEM. My office hace asked them to replace them with Windows XP.
Can I use the key written on the Microsoft Original sticker on the machine and then install the Vista Business on my home pc??

vivekiny2k · 28th September 2009, 19:19

no, the key is specific to the machine on which the sticker is pasted. it's created using the serial number of CPU and other components of the PC. Vista will refuse to set up on even the same PC with same key if some of those parts are changed, let alone on another PC.

XP corporate used to have a universal key which was not specific to a machine, hanece could be installed on any PC. Not sure if vista has any fundae like that.

13th September 2009, 14:09	#1
sammyboy Senior - BHPian Join Date: Jul 2006 Location: Ggn/Dehradun Posts: 1,842 Thanked: 526 Times View My Garage	Windows Vista - White Screen on startup, internet issues Hi All, There seems to be a peculiar issue with my IBM T60 with Vista home. The system does not stay connected to the internet for over 10 minutes at a stretch, be it wireless or wired. When re started it reaches the log on screen and then after putting the pwd shows a white screen (the White screen of death). Every normal restart now ends up in a White screen. I then have to restart in safe mode with DOS, uncheck all startup and services in msconfig and then restart it to get it back on. Go to msconfig again and recheck all services but the ones related to power management and battery log and any other unknown ones. Same for startup programs, and then restart. This time again it comes up and I can browse for 10 minutes before it gets disconnected from the internet again and i need to follow the entire process as above, again. Any inputs, ideas? Any recommended computer repair shop near CV Raman nagar I can take this to? Please help.
	() Thanks

13th September 2009, 14:32	#2
clevermax Senior - BHPian Join Date: Jun 2006 Location: Tvm/Amsterdam Posts: 2,112 Thanked: 2,897 Times View My Garage	Did you have antivirus with the latest defs? I'd suggest restore the factory image and update it, install all the software that you were using. It happened to me once, and after weeks of unfruitful attempts to get the OS back into normal state, I restored the factory image.
	() Thanks

13th September 2009, 15:12	#3
sammyboy Senior - BHPian Join Date: Jul 2006 Location: Ggn/Dehradun Posts: 1,842 Thanked: 526 Times View My Garage	Thanks Clevermax. Yes I have the latest anti virus definitions on my avast free. I have been trying to avoid the factory reset but I guess there might not be much I can do. I hope that wont need the Vista cd as I asked someone to get this system from the US and they didnt get the Vista backup cd along with the package.
	() Thanks

13th September 2009, 15:40	#4
cooldude1988765 Senior - BHPian Join Date: Feb 2006 Location: Bangalore Posts: 1,055 Thanked: 222 Times	@sammyboy if i were you i would use either xp or windows 7. AFAIK IBM supports Xp too, all you need to do is download software update and microsoft .netframework and it will update all drivers for you.
	() Thanks

13th September 2009, 16:11	#5
sammyboy Senior - BHPian Join Date: Jul 2006 Location: Ggn/Dehradun Posts: 1,842 Thanked: 526 Times View My Garage	Thanks Cooldude, I would love to downgrade to XP if possible but I have heard that systems coming preloaded with Vista cause issues while downgrading. Is it true?
	() Thanks

13th September 2009, 18:31	#6
akshay4587 Senior - BHPian Join Date: Mar 2005 Location: Chandigarh/Mohali/Ambala Cantt Posts: 4,157 Thanked: 4,722 Times View My Garage	i had this problem i think it was related to windows defender and a particular windows update
	() Thanks

13th September 2009, 22:41	#9
sammyboy Senior - BHPian Join Date: Jul 2006 Location: Ggn/Dehradun Posts: 1,842 Thanked: 526 Times View My Garage	Well, I finally went ahead and did a complete restore, not system restore but a restore to factory settings. Had backed up the comp before that so didnt lose any data. As of now the system is working like it did 2 years back when it was new. Lets see if it works, it seems to be ok as of now.
	() Thanks

28th September 2009, 18:32	#10
extreme_torque BANNED Join Date: Feb 2005 Location: Melbourne Posts: 4,462 Thanked: 5,534 Times	A question to OS guru's: The workstations in my office are HP branded and come with Vista Business as OEM. My office hace asked them to replace them with Windows XP. Can I use the key written on the Microsoft Original sticker on the machine and then install the Vista Business on my home pc?? Last edited by extreme_torque : 28th September 2009 at 18:36.
	() Thanks

28th September 2009, 19:19	#11
vivekiny2k Senior - BHPian Join Date: Feb 2005 Location: cincinnati, jabalpur,chennai Posts: 1,264 Thanked: 212 Times View My Garage	no, the key is specific to the machine on which the sticker is pasted. it's created using the serial number of CPU and other components of the PC. Vista will refuse to set up on even the same PC with same key if some of those parts are changed, let alone on another PC. XP corporate used to have a universal key which was not specific to a machine, hanece could be installed on any PC. Not sure if vista has any fundae like that.
	() Thanks