Team-BHP - The Laptop Thread: Configs, deals & questions
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Quote:

Originally Posted by sgiitk (Post 3252085)
@k_nitin_r; I have no interest in 15" as I want a 14" only. If you look at the pricing 14" is often costlier than the 15"

I checked at a store and they didn't have any 14" Haswell laptops available - they have a choice of 3 sizes: 15", 13", and 11". The 11" and 13" are from Sony; the 11" laptops are cheaper and have touch screen as an option; the 13" laptops are priced higher and are without touch screens; they have SSD and HDD models. I can't comment on the price difference between 14" and 15" as I haven't seen a 14" Haswell laptop yet. Perhaps after the Gitex later this month, we'll see more Haswell-powered laptops coming to the store shelves.

guys anyone know a good laptop repair shop in south delhi ?

I called up acer service center to get my acer 1810 repaired of which the fan is making a loud whining sound. But theu said the laptop is very old and obsolete and they don't keep spare parts for old models.

Quote:

Originally Posted by rana_kirti (Post 3253809)
guys anyone know a good laptop repair shop in south delhi ?

I called up acer service center to get my acer 1810 repaired of which the fan is making a loud whining sound. But theu said the laptop is very old and obsolete and they don't keep spare parts for old models.

Nehru place...there are some good guys in the office-like buildings.
But as u said, the parts could be a problem

Quote:

I checked at a store and they didn't have any 14" Haswell laptops available
http://www.sony.co.in/vaio-laptop/ra...k-P1311/563454

all these models are Haswell and priced competitively considering exchange rate

Planning to get a new laptop. What brand to go for among the following?

1. Lenovo
2. HP
3. Dell
4. Asus

Main purpose: Programming
Desired: Really really good battery life, lightweight, good service

Quote:

Originally Posted by sheetumanu (Post 3257052)
What brand to go for among the following?
1. Lenovo
2. HP
3. Dell
4. Asus
Main purpose: Programming
Desired: Really really good battery life, lightweight, good service

I can vouch for Dell! I have a Inspiron 6000(Bought in mid 2005), solidly built still doing duty back home. Last year, bought a regular 'XPS 15' to be with me. No regrets! They do have a thin series on XPS. Dell service is top notch!

Quote:

Originally Posted by JMaruru (Post 3257133)
I can vouch for Dell! I have a Inspiron 6000(Bought in mid 2005), solidly built still doing duty back home. Last year, bought a regular 'XPS 15' to be with me. No regrets! They do have a thin series on XPS. Dell service is top notch!

Have you had a stint with their service? What about the battery backup?

Quote:

Originally Posted by sheetumanu (Post 3257150)
Have you had a stint with their service? What about the battery backup?

My inspiron keyboard was replaced within 24 hours of raising the request. :thumbs up

About battery, most of the dell laptops have option for 9 cells. Go for the highest, if you are in need of maximum backup.

Quote:

Originally Posted by sheetumanu (Post 3257150)
Have you had a stint with their service?

Dude, you're getting a Dell - it's the best computer after sales service in India.

I have always been partial to Thinkpads. At present I have the Thinkpad x60s, bought more than six years ago. This is now obsolete. Their latest X series are quite nice and light.
http://shopap.lenovo.com/in/en/lapto...x-series/x230/

There are lots of new laptop launches at the Gitex Shopper event in Dubai targeting every budget. Lenovo has the Flex series of laptops, and msi has the GT60 20C laptop with WQHD display and 16GB RAM. Many outlets are also taking the opportunity to clear out old stocks so there are many Ivy Bridge laptops on sale at a low price.

Quote:

Originally Posted by JMaruru (Post 3257133)
I can vouch for Dell! I have a Inspiron 6000(Bought in mid 2005), solidly built still doing duty back home. Last year, bought a regular 'XPS 15' to be with me. No regrets! They do have a thin series on XPS. Dell service is top notch!

Fully agree on Dell. I have a 7 yr old Dell Latitude D600 thats STILL working perfectly well on XP. They always gave me great service, but none needed on this laptop so far!

I also ordered a Dell Latitude 6530 this week to replace my HP 6730b which was lousy.. hinges broke, keyboard came apart.. plus rubbish service in India.

I recently bought a Sony Fit 14215. 5 days into the purchase, the hard disk crashed. The laptop was given to Sony care. They took a backup of all the data and promised to replace the HD. The new range has thinner hard disks which was not immediately available. So they replaced the whole laptop with a new one. The restored the data (~200 GB) and gave it.

The laptop is a 14" one with 4GB RAM, 500GB, 3rd Gen i3 processor, Win 8. It is giving me a battery backup of 5-7 hrs which is pretty good and I am happy. It is very slim, light weight. Overall it is a good option in the sub 40k bracket.

Quote:

Originally Posted by carboy (Post 3257290)
Dude, you're getting a Dell - it's the best computer after sales service in India.

Just curious but when was the last time you had to use their service? Because Dell's customer support has been offloaded to Wipro and ever since then, it has gone downhill.

There have been instances when laptop replacements (under warranty) were not done promptly either due to the unavailability of the part (in which case, they should replace it with an upgraded version) or the lack of proper communication from the support or the service technicians lacking proper knowledge (sometimes the user is far more informed than the technician himself!).

In that regard, I can vouch for Lenovo. They do offer on-site support and extended warranty as well. I never had to use one (own a B490 laptop personally) so far so cannot comment on the effectiveness of their support but I can safely say Dell's present day support is not what it used to be back then.

Quote:

Originally Posted by Gannu_1 (Post 3257952)
Just curious but when was the last time you had to use their service? Because Dell's customer support has been offloaded to Wipro and ever since then, it has gone downhill.

Been more than a year. So you probably know better.

Quote:

Originally Posted by Gannu_1 (Post 3257952)
In that regard, I can vouch for Lenovo. They do offer on-site support and extended warranty as well. I never had to use one (own a B490 laptop personally) so far so cannot comment on the effectiveness of their support but I can safely say Dell's present day support is not what it used to be back then.

My experience with Lenovo in the last 6 months - it's pathetic.

http://www.team-bhp.com/forum/gadget...ml#post3171031

And I am pretty sure Lenovo support is outsourced to either Wipro or HCL. I had talked to them during my issue, but I don't remember which of the 2 it was, right now.


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