I got my Indica Turbo delivery from Om Sai Motors. They handled the PDC and the delivery efficiently. Was happy by the way they handled all the formalities.
For my servicing, I have tried Shaman (Reay Road), Cadell Auto (Shivaji Park) and Richard Garage (Andheri). Never tried Om Sai for that matter.
1. Shaman- Upto the mark service standards. But was put off by their delay in hold time of the car. They render FIAT servicing too and are always full with their appointments. On holidays, they run with thin staffings and thats where I got pissed off because they could'nt do anything with my stuck central locking. Once, they charged me for 5 litres of fuel that they had filled and slapped a 12.5% VAT. When I asked them why layer a VAT on fuel when already it is being done by the petroleum companies, they said we cannot do anything as the entire billing is done on Siebel system. Only after a hue and cry was it reverted. Thats when I thought of switching service centres.
2. Cadel Auto- Profesional service. Even the skilled labour (mechanics) handle customer queries and complaints with a smile. Quick delivery and payment settlement. Contact person- Mr Kapadia
3. Richard Garage - Superb is the word. You need to just call them for an appointment and they fix an appointment. On the designated day a driver would be dispatched to your door to collect your car. The driver ensures he jots down every complaints you have and gets it to the service station. When the car reaches the garage, it is attended and a phone call is made to the customer about the hold time and the delivery time along with the estimate cost. They are extremely punctual.
I particularly liked the way they work and also called Mr. Richard (owner) to thank him for the job well done. Contact person - Mr. Atul Kamath
Cheers! |