[Venkatesh]

Federation of Automobile Dealers Association (FADA) has recently conducted Covid-19 Dealer Support Satisfaction Study in association with Singapore based PremonAsia. It focused on 6 parameters to rate the OEMs – support on financial matters, communication, dealer manpower, lockdown related affairs, restart of business and future business evolution.

Kia, Toyota, Audi on top in dealer satisfaction study in passenger vehicle segment.
(Dealer Satisfaction Level in points out of 1000)



Hero MotorCorp tops the list in Two Wheeler segment



Mahindra and Mahindra tops the list in Commercial Vehicle segment



https://www.rushlane.com/car-bike-de...-12376762.html

[Venkatesh]

Voice of Dealer Word Cloud by FADA India



https://twitter.com/FADA_India/statu...974337536?s=19

[Venkatesh]

Federation of Automobile Dealers Associations (FADA) on Thursday announced the results of its Dealer Satisfaction Study 2021.

In the mass-market PV segment, Kia India led the way and was followed by MG Motor, Toyota, Renault, Tata Motors, Hyundai and Maruti Suzuki.



In the luxury car segment, honours were shared by BMW India and Mercedes-Benz India, followed by Audi and Land Rover.



In the two-wheeler segment



Commercial vehicle segment



Source

[volkman10]

Auto dealers' satisfaction improves; viability, policy concerns remain: FADA

In the 4W mass market, Hyundai Motors India scored 852 points, followed by Maruti Suzuki (791) and Mahindra (774).

Hyundai and Maruti Suzuki have secured the top positions in the annual Dealer Satisfaction Survey (DSS) conducted by the Federation of Automobile Dealers Associations of India (Fada), primarily due to their improved inventory management. In the previous year's survey, Hyundai was in second place, while Maruti Suzuki languished in eighth position.

Kia, which led the survey in both 2021 and 2022, fell to fifth place this year.

Honda's rise from ninth place in 2022 to fourth this year, attributing it to the company's post-Covid adaptability. Although Honda may not have exceptional sales figures, the brand has been responsive to dealer concerns and has made consistent efforts to address them.




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