Team-BHP > Team-BHP Reviews > Indian Car Dealerships
Register New Topics New Posts Top Thanked Team-BHP FAQ


Reply
  Search this Thread
25,994 views
Old 2nd August 2023, 08:51   #46
BHPian
 
Join Date: Sep 2009
Location: Bombay
Posts: 845
Thanked: 1,226 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

I guess a Rupay card is a workaround. Many banks are issuing one now. You can use a UPI gateway to pay using a Rupay card.

In 2015 I bought an i20 using a credit card. The dealer told me that he would charge me 1% extra and pay the other 1% from his own pocket. Seemed OK to me.
invidious is offline  
Old 2nd August 2023, 09:38   #47
BHPian
 
Zippy_wheels's Avatar
 
Join Date: Feb 2023
Location: Pune
Posts: 137
Thanked: 449 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

Quote:
Originally Posted by headbanger View Post
Then why take the pain of keeping a POS for credit card. Just say we don't accept credit cards. Gone are the days when digital transaction meant credit card predominantly. Use other options like UPI, debit card or wallet for smaller transactions.

I mean the whole essence of credit card is to add ease of payment and in the process change consumer behavior to spend more. Keeping a POS and then dissuading a potential customer to not use credit card is contradictory.
Its not just that. They need to keep the option of credit card so people who do not have, or dont want to spend the money they have right now, use a "credit" facility. They will lose business if they dont keep this option. Other credit options like paytm postpaid, simpl, lazypay etc do not work everywhere.
Zippy_wheels is offline  
Old 2nd August 2023, 12:31   #48
BHPian
 
Join Date: Aug 2010
Location: Gurgaon
Posts: 552
Thanked: 1,544 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

Quote:
Originally Posted by Zippy_wheels View Post
Its not just that. They need to keep the option of credit card so people who do not have, or dont want to spend the money they have right now, use a "credit" facility. They will lose business if they dont keep this option. Other credit options like paytm postpaid, simpl, lazypay etc do not work everywhere.
Agreed. That's the whole point. If you want someone to spend the money they don't have at that point in moment, why put 2% charge to dissuade them of that option.

Consumer behavior is a strange conundrum. It will typically make arrangements for a no cost EMI by spending lavishly but quickly sees a red flag when it sees an extra charge (2% in this case).

Instead of putting 2% extra for credit card, just put a card stating 2% discount on cash payments.

Last edited by headbanger : 2nd August 2023 at 12:38.
headbanger is online now   (1) Thanks
Old 2nd August 2023, 21:18   #49
BHPian
 
R.I.P's Avatar
 
Join Date: Nov 2009
Location: Shimla
Posts: 110
Thanked: 54 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

MDR rate is not fixed at 2%, in most cases it is less than 2%

if a merchant achieves enough swipes in a month, MDR is waived off by Banks.
R.I.P is offline  
Old 3rd August 2023, 07:44   #50
Senior - BHPian
 
Join Date: Jun 2015
Location: KA01
Posts: 1,249
Thanked: 2,733 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

Very timely thread.

I noticed it at Tafe Access Skoda last week and the intriguing part is that this seems to be a recent, co-ordinated phenomenon with explicit signboards and reminders to customers about the 2% charge. Never had it in my 2 years of interaction but thanks to UPI there is an easy workaround
GeeTee TSI is online now  
Old 3rd August 2023, 09:57   #51
Senior - BHPian
 
Join Date: Dec 2008
Location: Bangalore
Posts: 3,552
Thanked: 5,527 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

Quote:
Originally Posted by headbanger View Post
If you want someone to spend the money they don't have at that point in moment, why put 2% charge to dissuade them of that option.
If you look at the places that enforce this 2% rule, most of them will fall into into one of: (a) places where the surcharge comes into play after you have received the service, or (b) places where you have already invested so much time in choosing the product - the so-called high-involvement products - that the sunk cost fallacy plays a role.

That is, the merchant expects to recover their full cost+margin from you with or without the 2%. Their risk of loss of revenue is near-zero.
binand is online now  
Old 3rd August 2023, 10:01   #52
Senior - BHPian
 
Join Date: Dec 2009
Location: DNCR
Posts: 1,644
Thanked: 3,457 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

Card Scheme rules that all Cards need to align to, do not permit this additional 2%/x% charge on any product or service being offered at the MRP or equivalent, but do permit the same if the product is discounted.
And we all know that nowadays it is standard business practice to mark up and discount everything.

Last edited by roy_libran : 3rd August 2023 at 10:04.
roy_libran is offline  
Old 3rd August 2023, 19:45   #53
BHPian
 
Join Date: Mar 2021
Location: Bangalore
Posts: 229
Thanked: 355 Times
Infractions: 0/1 (4)
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

In India it goes against the agreement that a vendor needs to sign when he gets his/her EDC machine.

Having said that, I totally understand it from their point of view. Recently we made a few fairly large purchases for the new home we are building. Not a single vendor accepted CC without the 2%. Thier margins are so low I cant say I blame them.
nidhikapoor is offline  
Old 3rd August 2023, 19:53   #54
BHPian
 
akshaymahajan's Avatar
 
Join Date: Oct 2009
Location: Delhi
Posts: 597
Thanked: 449 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

Recently I have started seeing this 2% being added even when adding money to your wallet or paying some bills like Simpl. I did think that this was not allowed.

Anyways, when I bought my Interceptor 4 years back - Paid the entire amount on my CC without having to pay any additional charge at Teknik Motors. Though their SVC does ask for a 2 percent markup IIRC.
akshaymahajan is offline  
Old 3rd August 2023, 20:05   #55
BHPian
 
skumare's Avatar
 
Join Date: Nov 2011
Location: Hyderabad
Posts: 124
Thanked: 135 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

Quote:
Originally Posted by R.I.P View Post
MDR rate is not fixed at 2%, in most cases it is less than 2% ... if a merchant achieves enough swipes in a month, MDR is waived off by Banks.
Typical MDR charged by bankers/aggregators to merchants is around 1% on credit card swipes. If a merchant achieves some specific volume, his rental charges (for the device) may be waived off, but MDR is not typically waived off.

Quote:
Originally Posted by nidhikapoor View Post
In India it goes against the agreement that a vendor needs to sign when he gets his/her EDC machine.
There is a consultation paper published by RBI which is not keen on MDR applied on top of DC transactions (borne by customers), while CC transactions are exempted due to cost of credit etc.
skumare is offline  
Old 3rd August 2023, 22:15   #56
BHPian
 
Join Date: Mar 2021
Location: Bangalore
Posts: 229
Thanked: 355 Times
Infractions: 0/1 (4)
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

In India it goes against the agreement that a vendor needs to sign when he gets his/her EDC machine.

Having said that, I totally understand it from their point of view. Recently we made a few fairly large purchases for the new home we are building. Not a single vendor accepted CC without the 2%. Thier margins are so low I cant say I blame them.
nidhikapoor is offline  
Old 9th August 2023, 10:22   #57
BANNED
 
Join Date: Jul 2023
Location: Chennai
Posts: 105
Thanked: 518 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

VTK and Jeep just keep hitting new lows don’t they! It’s just so unethical to demand the surcharge.
Yesterdaysnews is offline  
Old 12th August 2023, 09:20   #58
BHPian
 
RenuKumar's Avatar
 
Join Date: Mar 2006
Location: Bangalore
Posts: 136
Thanked: 109 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

It is shameful for VTK Jeep, these thieves are looting in broad daylight. I have experienced this 2% extra in some small shops but never in a professional environment. It is not about low margin or anything but it is about the integrity and dignity of a business operation
RenuKumar is offline  
Old 15th August 2023, 09:53   #59
BHPian
 
Join Date: Dec 2008
Location: Bengaluru
Posts: 76
Thanked: 78 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

Hi..

I bought a used Santro thru a Hyundai dealership last year and they charged me 1.5%.. i cringed, but eventually did pay up (almost 8k more).

Everytime i get my Ertiga serviced, Bimal Indiranagar charges me and extra % (don't remember the exact %), but i try to bargain my way out.. it's been fairly successful so far, but it's always chance based..

Again, I am ok with the extra 1.5% as these transactions give me Reward Points n this translates to about 3.3% benefit on my card.. n in some cases it helps me hit the milestone benefits as well.. so monetarily works out ok i think, although i still cringe everytime :-)

So moral of the story, bargain, if you can or pay up the extra amount, if you have a good credit card or.. UPI card is perfect for now seeing earlier replies :-)

Thanks

Vikram
vikramv4u is offline  
Old 20th August 2023, 18:46   #60
Newbie
 
Join Date: Mar 2022
Location: Bangalore
Posts: 22
Thanked: 38 Times
Re: Can the dealership charge me 2% extra for service, if I pay via credit card?

It’s completely legal, but unethical. Try debit or ups.
karthikrao23 is offline  
Reply

Most Viewed


Copyright ©2000 - 2024, Team-BHP.com
Proudly powered by E2E Networks