A very bad day: New Optra magnum damaged on delivery

shuvd · 21st August 2007, 00:19

@ madbullram - I sure will. In fact, I'll go there tomorrow and talk to the manager. Need to know why the "Check Airbags" light came on.

kamy450 · 21st August 2007, 00:20

It seems they have replaced the door, But anyways whatever they have done you got smile back on your Face.

Do check with Service manager for action they took. Congrats for your Chevy and enjoy your car.

Zappo · 21st August 2007, 01:09

I do not think they changed the door. Doors are not so easily available so as to get a new one and then take off the old one paint a new one and then put it back on in such a short time. They would have dented-painted it. I am 90% sure of that.

As I was telling you earlier, with modern workshops and paintshops these guys can pull miracles. I saw that when I rubbed my new car's left passenger door against a wall so badly that the door collapsed with lower part paint completely scratched off. I was so sad. I thought they will have to now replace the whole door and that meant misalignment worries. However to my surprise the guys at the SS said they will do a bodywork on it. I was so very skeptical. Almost emptied their brains telling I won't take the car if the difference is visible to me after the work. When I got the car back ultimately I was stupified. It looked like they had put in a new door altogether! Forget the dents even the paintwork matched so well to the rest of the car... But the guy showed me the bill (paid by insurance company). It was for denting painting work only.

austere_sly · 21st August 2007, 01:15

All well that ends well. Enjoy your ride.

doctorkats · 21st August 2007, 01:35

some ordeal you went through shuvo.
i'm sure they must have replaced the door from a car in their warehouse.
some poor unsuspecting bunny rabbit is going to get the touched up door on his brand new (sic) car.
am happy that all ended well for you.
in addition to what you did,i still feel you should have lodged a formal complaint seeking redressal from GM.
that would have been a shot in the arm for the dealer.
would have given you much more bargaining power and in future they would worship the ground you walked on.
congrats on your new car!

kpzen · 21st August 2007, 09:52

Shuvd
Congrats on getting the car back..!
Its been tough times for u but now its time to enjoy your magnum.

Quote:

Originally Posted by Zappo

I do not think they changed the door. Doors are not so easily available so as to get a new one and then take off the old one paint a new one and then put it back on in such a short time. They would have dented-painted it. I am 90% sure of that.

Zappo
Getting a new door and painting it is a faster process in comparison to denting/ painting the old door itself. Butttttttt it depends upon availability of new door and extent of damage to be repaired too.

shuvc · 21st August 2007, 10:06

Quote:

Originally Posted by Zappo

I do not think they changed the door. Doors are not so easily available so as to get a new one and then take off the old one paint a new one and then put it back on in such a short time. They would have dented-painted it. I am 90% sure of that.

I think @shuvd said that they had another magnum of the same colour in stock. So changing could be a possibility.

Anyway, we should know today.

dhiman · 21st August 2007, 10:39

wow thats good news! Have lots of fun and drive safe

manikjeet · 21st August 2007, 10:50

congs on your new car

as for the door i think its been painted

i know that sometime when its urgent the dealers workshop also works during the night and its possible to paint the door in a day

have got my painted in a day

suman · 21st August 2007, 11:32

Quote:

Originally Posted by shuvd

Could they have repaired and painted the door in this time?
Anyway, I'm happy.

Good to hear that your car's back in good shape. Do let us know after checking with them, I'm pretty sure they replaced the door from the other car in the dealership

planet_rocker · 21st August 2007, 11:53

@ shuvd - congrats! thats a very good news. GM guys did a nice work for sure.

take care of the new "silver force"

johy · 21st August 2007, 11:56

Great !

Now what we need is pictures of your new ride - come on we are dying to see the pictures sir.

nura · 21st August 2007, 18:33

@Shuvd - Congratulations. Celebrations?

manjubp · 21st August 2007, 19:53

Quote:

Originally Posted by shuvd

Hehehe. Just came back from a slow speed drive.
Thanks everyone for your support. The Magnum Force is back!

Went to the A.S.S. with shuvc. Checked the door quite minutely. Couldn't find any mismatch.
------
-------
Anyway, I'm happy.

Congratulations

and Good to know that you are happy, and things are behind . However ensure that the jokers have not claimed the insurance.

regards,
-manju

hellspawn · 21st August 2007, 20:09

congrats on the new car.what i really dont understand is why you didnt go with the mechanic for the test drive.i make it a point to go with the mechanic for the test drive so that incase something happens,atleast i know who to blame.this holds true for buying a new car and pointing out any faults during routine servicing.

21st August 2007, 00:19	#61
shuvd Senior - BHPian Join Date: Nov 2006 Location: Calcutta Posts: 1,081 Thanked: 8 Times View My Garage	@ madbullram - I sure will. In fact, I'll go there tomorrow and talk to the manager. Need to know why the "Check Airbags" light came on.
	() Thanks

21st August 2007, 00:20	#62
kamy450 BHPian Join Date: May 2007 Location: Bangalore Posts: 244 Thanked: 0 Times View My Garage	It seems they have replaced the door, But anyways whatever they have done you got smile back on your Face. Do check with Service manager for action they took. Congrats for your Chevy and enjoy your car.
	() Thanks

21st August 2007, 01:09	#63
Zappo Team-BHP Support Join Date: Oct 2005 Location: Hyderabad Posts: 5,937 Thanked: 2,731 Times	I do not think they changed the door. Doors are not so easily available so as to get a new one and then take off the old one paint a new one and then put it back on in such a short time. They would have dented-painted it. I am 90% sure of that. As I was telling you earlier, with modern workshops and paintshops these guys can pull miracles. I saw that when I rubbed my new car's left passenger door against a wall so badly that the door collapsed with lower part paint completely scratched off. I was so sad. I thought they will have to now replace the whole door and that meant misalignment worries. However to my surprise the guys at the SS said they will do a bodywork on it. I was so very skeptical. Almost emptied their brains telling I won't take the car if the difference is visible to me after the work. When I got the car back ultimately I was stupified. It looked like they had put in a new door altogether! Forget the dents even the paintwork matched so well to the rest of the car... But the guy showed me the bill (paid by insurance company). It was for denting painting work only.
	() Thanks

21st August 2007, 01:15	#64
austere_sly BHPian Join Date: Mar 2007 Location: New Delhi Posts: 295 Thanked: 16 Times View My Garage	All well that ends well. Enjoy your ride.
	() Thanks

21st August 2007, 01:35	#65
doctorkats BHPian Join Date: Feb 2007 Location: Noida Posts: 315 Thanked: 2 Times	some ordeal you went through shuvo. i'm sure they must have replaced the door from a car in their warehouse. some poor unsuspecting bunny rabbit is going to get the touched up door on his brand new (sic) car. am happy that all ended well for you. in addition to what you did,i still feel you should have lodged a formal complaint seeking redressal from GM. that would have been a shot in the arm for the dealer. would have given you much more bargaining power and in future they would worship the ground you walked on. congrats on your new car! Last edited by doctorkats : 21st August 2007 at 01:36.
	() Thanks

21st August 2007, 10:39	#68
dhiman BHPian Join Date: Nov 2006 Location: Kolkata Posts: 95 Thanked: 4 Times	wow thats good news! Have lots of fun and drive safe
	() Thanks

21st August 2007, 10:50	#69
manikjeet Senior - BHPian Join Date: Sep 2006 Location: chandigarh Posts: 1,618 Thanked: 295 Times View My Garage	congs on your new car as for the door i think its been painted i know that sometime when its urgent the dealers workshop also works during the night and its possible to paint the door in a day have got my painted in a day
	() Thanks

21st August 2007, 11:53	#71
planet_rocker Senior - BHPian Join Date: Sep 2006 Location: Bong-land Posts: 2,323 Thanked: 426 Times	@ shuvd - congrats! thats a very good news. GM guys did a nice work for sure. take care of the new "silver force"
	() Thanks

21st August 2007, 11:56	#72
johy BHPian Join Date: Mar 2006 Location: Siliguri Posts: 988 Thanked: 632 Times View My Garage	Great ! Now what we need is pictures of your new ride - come on we are dying to see the pictures sir.
	() Thanks

21st August 2007, 18:33	#73
nura BHPian Join Date: Feb 2007 Location: Kolkata Posts: 603 Thanked: 18 Times	@Shuvd - Congratulations. Celebrations?
	() Thanks

21st August 2007, 20:09	#75
hellspawn Join Date: Jul 2005 Location: noida Posts: 1,686 Thanked: 7 Times View My Garage Infractions: 0/1 (10)	congrats on the new car.what i really dont understand is why you didnt go with the mechanic for the test drive.i make it a point to go with the mechanic for the test drive so that incase something happens,atleast i know who to blame.this holds true for buying a new car and pointing out any faults during routine servicing.
	() Thanks