Bad Experience with Honda Service Centre Bafna Auto, Pimpri - Pune

agentsmith2 · 17th November 2008, 00:28

Honda Car Owner-Members - just to caution you of Bafna Auto, Pimpri Pune. Salient points of their dis-service to customers:

First they take 3 months to repair my flood damaged car.
On Delivery, I find the car body damaged with scratches galore. The tank barely had 2 Litres of petrol [I'd parked the car with them with atleast half the tank full - my mistake] - and all the tires had less than 20 PSI of air-pressure. The front left wheel had 12 psi. I was asked to get the air & the tank filled at a petrol pump nearby. There's no telling how unprofessional Honda people were.
I find the
- wheel alignment gone totally wrong. Remember, the car has just done 30k KMs.
- Car engine giving starting trouble. Car stops abruptly - and jerks at low speeds - could be a clutch plate issue. The bozos have replaced my clutch plate as well, for a hefty fee.
- numerous scratches on the upholstery of my car
- my car looks like a stink.
- The AC stinks of grease mixture now - to complete the gloomy picture.
- I look like a stupid jerk.

Wish I was in US - I would've sued these blue-pyjama-wearing honda bafna auto thugs and their midget Japanese masters out of existence. But alas, this is India and my lawyer tells me it might take a good while before we see them in court.

The least I could do is to post here. And hope google does its job in letting more people know NOT to buy a honda in India. Atleast NOT in Pune. Not from Bafna Auto.

Here's what my sig would read from now: Say NO to Honda thugs in India.
--
Say NO to Honda thugs in India.

biju_kp · 18th November 2008, 12:40

Even if manufactures have very good quality, the whole reputation can be spoiled by the service guys.

Jaggu · 18th November 2008, 12:54

What kind of flood damage? Are some of the issues mentioned problem that occurred over floods and then NOT fixed by the dealer, whereby you were charged?

csentil · 18th November 2008, 14:13

Sad to hear your problems. We seem to have a plague of bad service centers across India. Is your car a Civic? Coz i remember seeing a thread about a Civic caught in flood waters sometime back?

17th November 2008, 00:28	#1
agentsmith2 BHPian Join Date: Aug 2008 Location: Bay Area Posts: 130 Thanked: 2 Times	Bad Experience with Honda Service Centre Bafna Auto, Pimpri - Pune Honda Car Owner-Members - just to caution you of Bafna Auto, Pimpri Pune. Salient points of their dis-service to customers: First they take 3 months to repair my flood damaged car. On Delivery, I find the car body damaged with scratches galore. The tank barely had 2 Litres of petrol [I'd parked the car with them with atleast half the tank full - my mistake] - and all the tires had less than 20 PSI of air-pressure. The front left wheel had 12 psi. I was asked to get the air & the tank filled at a petrol pump nearby. There's no telling how unprofessional Honda people were. I find the wheel alignment gone totally wrong. Remember, the car has just done 30k KMs. Car engine giving starting trouble. Car stops abruptly - and jerks at low speeds - could be a clutch plate issue. The bozos have replaced my clutch plate as well, for a hefty fee. numerous scratches on the upholstery of my car my car looks like a stink. The AC stinks of grease mixture now - to complete the gloomy picture. I look like a stupid jerk. Wish I was in US - I would've sued these blue-pyjama-wearing honda bafna auto thugs and their midget Japanese masters out of existence. But alas, this is India and my lawyer tells me it might take a good while before we see them in court. The least I could do is to post here. And hope google does its job in letting more people know NOT to buy a honda in India. Atleast NOT in Pune. Not from Bafna Auto. Here's what my sig would read from now: Say NO to Honda thugs in India. -- Say NO to Honda thugs in India.
	(1) Thanks

18th November 2008, 12:40	#2
biju_kp BHPian Join Date: Dec 2007 Location: Chennai Posts: 120 Thanked: 0 Times	Even if manufactures have very good quality, the whole reputation can be spoiled by the service guys.
	() Thanks

18th November 2008, 12:54	#3
Jaggu Team-BHP Support Join Date: May 2004 Location: Bangalore Posts: 20,215 Thanked: 15,907 Times	What kind of flood damage? Are some of the issues mentioned problem that occurred over floods and then NOT fixed by the dealer, whereby you were charged?
	() Thanks

18th November 2008, 14:13	#4
csentil Senior - BHPian Join Date: Feb 2007 Location: Bangalore Posts: 1,349 Thanked: 38 Times View My Garage	Sad to hear your problems. We seem to have a plague of bad service centers across India. Is your car a Civic? Coz i remember seeing a thread about a Civic caught in flood waters sometime back?
	() Thanks