Carnation Chembur, Mumbai - Review

VIVEKPPAI · 25th May 2010, 10:51

Hmmmm Thinking back, I remember an instance when the front wheels went over a rectangular block of wood that was lying on the highway while I was driving at about 60 kmph! The rim of the front left wheel was dented. Maybe that was the underlying reason for the shocks going kaput! Anyway, I am happy with the new ones now...
Have clocked about 39000 Kms now. Time for the next service. Will be taking it to carnation itself. I have a feeling it is going to be better than the MASS.

raj_5004 · 15th December 2010, 19:22

Guys, I habe a few dents on my innova & i wish to repair them, so took quotations from various workshops-

Toyota A.S.S (Madhuban, Chembur) - Rs. 15,000
Carnation (Kurla) - Rs. 12,000
Local garage (Mulund) - Rs. 8000

How is carnation's service? Are they good in denting & painting works? I always give my car to the A.S.S for repairs & service but since this is a denting job & nothing mechanical is involved, I wish to give others a try, i dont mind saving a few bucks!

raj_5004 · 22nd December 2010, 08:33

My car came back from carnation. To be honest, I am disappointed.

Even though they delayed the work by one day (they kept the car for 6 days), the denting & painting work done was good, so no complaints on that.

But when they were pressure washing my car, they damaged the entire side stickers of my innova. these were the original stickers bought from the toyota dealer which are not available anymore. though the carnation guys were apologetic, i feel they should have been more careful. the stickers costed Rs. 4000 when we bought it in 2006. so now carnation proved to be more expensive than the toyota A.S.S. !!!

carboy · 29th December 2010, 11:30

Quote:

Originally Posted by raj_5004

My car came back from carnation. To be honest, I am disappointed.

Even though they delayed the work by one day (they kept the car for 6 days), the denting & painting work done was good, so no complaints on that.

How many days did they say they will return it in when you gave them the car?

Also which was the local garage in Mulund where you got a quote from?

raj_5004 · 29th December 2010, 18:55

@ carboy: I gave the car on thursday & they promised to return it on monday & friday & sunday were holidays. but they returned the car on tuesday.

sorry, i forgot the name of the local garage in mulund, i will get back to you on this.

carboy · 12th January 2011, 09:19

Quote:

Originally Posted by raj_5004

@ carboy: I gave the car on thursday & they promised to return it on monday & friday & sunday were holidays. but they returned the car on tuesday.

sorry, i forgot the name of the local garage in mulund, i will get back to you on this.

Did you get a chance to find the name of the local Mulund Garage?

carboy · 8th February 2012, 18:08

Looks like the Chembur Carnation doesn't do service anymore - only car buying and selling. I am going to get a major service done at Carnation Kurla tommorow.

Lalvaz · 8th February 2012, 19:16

Quote:

Originally Posted by carboy

Looks like the Chembur Carnation doesn't do service anymore - only car buying and selling. I am going to get a major service done at Carnation Kurla tommorow.

Do let us know how it goes. How many kms? And is it really better than the authorized service centers or just cheaper?

carboy · 8th February 2012, 19:29

Quote:

Originally Posted by Lalvaz

Do let us know how it goes. How many kms? And is it really better than the authorized service centers or just cheaper?

My last minor service was done by Carnation Workshop on Wheels. It was pretty thorough. I got it done by them rather than a Maruti service center mainly because their default oil was "Castrol GTX" rather than Maruti's MGO - GTX is a much higher grade than MGO. However, Carnation recently changed to Mobil from Castrol, so I don't know what oil they will be using.

Anyway, their price is not all that different from Maruti - just doing it there because I would like to see more 3rd party workshops come up. This time I am doing a major service, so it will cost 4000-5000Rs.

user50 · 10th April 2012, 19:57

Quote:

Originally Posted by carboy

Looks like the Chembur Carnation doesn't do service anymore - only car buying and selling. I am going to get a major service done at Carnation Kurla tommorow.

Look forward to your feedback on the major service by Carnation, Kurla..thinking of changing car's service from my regular "Spectra-Borivali" to Carnation if the service is better

carboy · 10th April 2012, 22:01

Quote:

Originally Posted by user50

Look forward to your feedback on the major service by Carnation, Kurla..thinking of changing car's service from my regular "Spectra-Borivali" to Carnation if the service is better

Don't do it. Carnation has deteriorated from very good to average in the last year. They aren't bad, but the minor difference between their prices from A. S. S isn't worth moving away from A. S. S. If you are in the western Suburbs - Vitesse Andheri is outstanding - easily the best MASS in Mumbai.

motorguy · 11th April 2012, 07:08

Nice to hear that you are happy with Carnation. The general opinion, though, at least for Carnation centers in Bangalore (and if I'm not mistaken Pune) is quite bad. You can go through the various threads regarding Carnation on TBHp and find that their diagnosis is bad, spare parts stocking is bad, overcharging for jobs, and mechanicsm who dont really have the expertise even for simple jobs.

But, it could be that Mumbai is better or they've learnt over time.

25th May 2010, 10:51	#16
VIVEKPPAI Newbie Join Date: Jan 2010 Location: Mumbai Posts: 11 Thanked: Once	Hmmmm Thinking back, I remember an instance when the front wheels went over a rectangular block of wood that was lying on the highway while I was driving at about 60 kmph! The rim of the front left wheel was dented. Maybe that was the underlying reason for the shocks going kaput! Anyway, I am happy with the new ones now... Have clocked about 39000 Kms now. Time for the next service. Will be taking it to carnation itself. I have a feeling it is going to be better than the MASS.
	() Thanks

15th December 2010, 19:22	#17
raj_5004 Senior - BHPian Join Date: Jan 2008 Location: Dubai/Mumbai Posts: 5,239 Thanked: 3,145 Times	Re: Carnation Chembur, Mumbai - Review Guys, I habe a few dents on my innova & i wish to repair them, so took quotations from various workshops- Toyota A.S.S (Madhuban, Chembur) - Rs. 15,000 Carnation (Kurla) - Rs. 12,000 Local garage (Mulund) - Rs. 8000 How is carnation's service? Are they good in denting & painting works? I always give my car to the A.S.S for repairs & service but since this is a denting job & nothing mechanical is involved, I wish to give others a try, i dont mind saving a few bucks! Last edited by raj_5004 : 15th December 2010 at 19:31.
	() Thanks

22nd December 2010, 08:33	#18
raj_5004 Senior - BHPian Join Date: Jan 2008 Location: Dubai/Mumbai Posts: 5,239 Thanked: 3,145 Times	Re: Carnation Chembur, Mumbai - Review My car came back from carnation. To be honest, I am disappointed. Even though they delayed the work by one day (they kept the car for 6 days), the denting & painting work done was good, so no complaints on that. But when they were pressure washing my car, they damaged the entire side stickers of my innova. these were the original stickers bought from the toyota dealer which are not available anymore. though the carnation guys were apologetic, i feel they should have been more careful. the stickers costed Rs. 4000 when we bought it in 2006. so now carnation proved to be more expensive than the toyota A.S.S. !!!
	() Thanks

29th December 2010, 18:55	#20
raj_5004 Senior - BHPian Join Date: Jan 2008 Location: Dubai/Mumbai Posts: 5,239 Thanked: 3,145 Times	Re: Carnation Chembur, Mumbai - Review @ carboy: I gave the car on thursday & they promised to return it on monday & friday & sunday were holidays. but they returned the car on tuesday. sorry, i forgot the name of the local garage in mulund, i will get back to you on this.
	() Thanks

8th February 2012, 18:08	#22
carboy BANNED Join Date: Mar 2007 Location: Kolhapur Posts: 1,725 Thanked: 1,905 Times	Re: Carnation Chembur, Mumbai - Review Looks like the Chembur Carnation doesn't do service anymore - only car buying and selling. I am going to get a major service done at Carnation Kurla tommorow.
	() Thanks

11th April 2012, 07:08	#27
motorguy BHPian Join Date: Sep 2011 Location: Bangalore Rural Posts: 288 Thanked: 235 Times View My Garage	Re: Carnation Chembur, Mumbai - Review Nice to hear that you are happy with Carnation. The general opinion, though, at least for Carnation centers in Bangalore (and if I'm not mistaken Pune) is quite bad. You can go through the various threads regarding Carnation on TBHp and find that their diagnosis is bad, spare parts stocking is bad, overcharging for jobs, and mechanicsm who dont really have the expertise even for simple jobs. But, it could be that Mumbai is better or they've learnt over time.
	() Thanks