[TusharK]

Ahead of the launch of the MG Gloster, the carmaker has introduced personalized aftersales packages for its customers.



'My MG Shield' offers Gloster customers to customize their ownership package as per their requirements. It offers over 200 aftersales service options including warranty, roadside assistance, maintenance, residual value assurance, accessories and merchandise.



The Gloster will come with a standard 3+3+3 package. It includes 3 years / 1,00,000 km warranty, 3 years roadside assistance and 3 labour-free periodic services. Customers can opt for the 5 years / unlimited km warranty which costs Rs. 35,000 and 5 year roadside assistance which costs Rs. 4,791.

Customers will get a Rs. 50,000 credit to customize the package as per their requirement. The balance amount of Rs. 10,209 can be redeemed against accessories and merchandise. They will have to top up the payment, if their choice exceeds this amount. The amount cannot be redeemed for cash discount.

Link to Team-BHP News

[DeKay]

What does "Labour Free services" mean? Does it mean 3 services which are completely free including labour charges or 3 services with labour charges waived off?

What are the intervals of these first 3 services? It it's once a year, then it makes sense as a customer, but if it's 1 month + 6 months and 6 months again (Like the Hector), then they're nothing more than 3 free useless inspections during the first year of ownership.

[07CR]

Originally Posted by DeKay

It it's once a year, then it makes sense as a customer, but if it's 1 month + 6 months and 6 months again (Like the Hector), then they're nothing more than 3 free useless inspections during the first year of ownership.

Hector has a 10000 km/1 year service interval. I think the labour free part will be similar to what's there for the Hector. It is a great deal IMO.

Quoting from TBHP's official review-

First service visit is at 1,000 km / 1 month (just a checkup), second at 5,000 km / 6 months and third at 10,000 km / 12 months. Subsequent services every 10,000 km / 12 months. The initial five services are labour free

[coolkurt]

I don't see anyone not availing the 5 years warranty + RSA option, especially if it's more or less free ( 50k free credit).

What this will do is make people choose more add ons, to utilise their "free 50k credit", thereby exceeding their balance and paying an additional amount for accessories they liked, but which they may not have gone for if this credit scheme wasn't available.

Smart marketing.

Service interval for MG Cars:

[AZT]

Originally Posted by coolkurt

What this will do is make people choose more add ons, to utilise their "free 50k credit", thereby exceeding their balance and paying an additional amount for accessories they liked, but which they may not have gone for if this credit scheme wasn't available.

MG and Kia are definitely upping the marketing quotient in our country. Can't believe the Sonet is actually tied for 1st place with the Brezza.