THIS IS WHAT I HAVE FROM ITALY :
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tech@tomasetto.com
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info@tomasetto.com
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Fri, Apr 16, 2010 at 4:12 AMsubject
Technical Information Soughtmailed-by
gmail.com
hide details Apr 16 (4 days ago)
Respected Sir/Madam,
This is Amit from India .I have recently purchased your CNG Kit here which includes the reducer lamda system (Made in Italy) , Timing Advancer .However i am unable to get hold of a installation manual and PC program to manage the hardware.
I kindly request yourself to help me with the same .
Looking forward for an early response.
Thanks & Regards
Amit Nain
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mramitkumarnain@gmail.com
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info@tomasetto.com
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Fri, Apr 16, 2010 at 12:04 PMsubject
Rif: Technical Information Sought
hide details Apr 16 (3 days ago)
Dear Mr. Amit
from Italy we can not help you . You must go to the factory that sold the kit .
best regards
Dario Stefani
Technical Department
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tech@tomasetto.com
date
Sat, Apr 17, 2010 at 10:19 AMsubject
Re: Technical Information Soughtmailed-by
gmail.com
hide details Apr 17 (3 days ago)
Respected Sir,
Could you please clarify whether the products shown in the attached images the timing advancer and lamda system are your own or is it a copyright issue (Someone rebranding there products and selling it under the name Tomasetto Achille - Made In Italy, with your logo ) .
Also i did contact Tomasetto Argentina and they have replied that these are not there products.
This can very well an attempt to malign the image of Tomasetto Italy in India.
Looking forward for a early response.
Thanks & Regards
Amit Nain
[/COLOR]On Fri, Apr 16, 2010 at 12:04 PM, <
tech@tomasetto.com> wrote:
- Show quoted text -]
AMIT KUMAR NAIN <mramitkumarnain@gmail.com> 16/04/2010 00.42
tech@tomasetto.comTechnical Information Sought
Respected Sir/Madam,
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to
mramitkumarnain@gmail.com
date
Mon, Apr 19, 2010 at 6:04 PMsubject
Rif: Very Important Fwd: Technical Information Sought/ Fraud in India using your name illegaly
hide details 6:04 PM (2 hours ago)
Dear Mr. Nain,
thank you very much for the information, this is very important for us to stop the Indian duplicators which are using our name illegally. For your reference, please, consider that our company neither produces nor supplies electronic components, but only mechanical components (for more information, please, visit our web-site
www.tomasetto.com).
I ask you to be so kind to contact our subsidiary in India, at the following address, and report to them about all other useful information in order to coordinate our efforts to try to detain these duplicators
TOMASETTO ACHILLE India Pvt. Ltd.Biwandi - Dist. THANE
India B-1 Gala No.2, 1st floor, Pritesh Complex
Anjur Phata, Dapoda Road,
IN-421302 Bhiwandi, dist. Thane
India(0091) 2522312877
info@tomasettoindia.com www.tomasettoindia.com
On behalf of our company, I thank you very much for your support
Best regards
Sales ManagerCiscato C.
Tomasetto Achille S.p.A.
Castegnero (VI) - ITALY
Tel.: +39-0444.638326 - Fax: +39-0444.639367
info@tomasetto.com -
www.tomasetto.com
to
info@tomasetto.com
date
Mon, Apr 19, 2010 at 6:34 PMsubject
Re: Very Important Fwd: Technical Information Sought/ Fraud in India using your name illegalymailed-by
gmail.com
hide details 6:34 PM (2 hours ago)
Respected Sir,
Kind Attention : [FONT=sans-serif][SIZE=2]Ciscato C. ([/SIZE][/FONT][FONT=sans-serif][SIZE=2]Sales Manager[/SIZE][/FONT] )
Subject : Your dealer is a conspirator in this .
With due regards i have already contacted your Indian agent around 2 days back based at Mumbai , India
Mr Nikunj : Mobile Number 09867244640
Mr Rajeev : Mobile Number 09323613621
My conversation went like this:
I called Rajeev first
Me : Hi This is Amit from New Delhi .
Rajeev : Hi
Me: Sir are you guys selling TA, Made in Italy Advancers , Lamda systems .
Rajeev : Yes
Me : But sir the parent company has not listed these products on the website .
Rajeev : What issues are you facing? You can contact our distributor in Delhi .
His name is Mr Pankaj Taneja Mobile Number 09811108798
Me : Ok .How will that help me.
Rajeev :He will give you a new item .Also we have an arrangemnt wherein we do send out complete kit with the Lamda & Advancers so customers do not face any problems!
Me : Ok please apprise him of the situation and i will call you in five minutes.
Rajeev : OK
After 5 minutes i call Rajeev ,
Me: Hi is this rajeev ?
No This is Nikunj .
Me : Ok can i talk to Rajeev
Nikunj : No .What is the problem.
Me : Well i happenned to buy fake / duplicate parts of brand Tomasetto Achille , Made in Italy which you are representing in India .
Nikunj : So what how can we take care of every nook and corner of India for duplicay.
Me : Well it is the capital of India and not a corner .
Nikunj : What is the problem you are facing ?
Me : Sir i paid for genuine materials but what i get is fake stuff .There are no ports for programming .
Nikunj : But ports are there ?
Me : (I catch him here .If TA is not manufacturing anything how in the world he knew ports are provided for communication .)Anyways i say i mean only in the Lamda it is provided not in the advancer .
Nikunj : Yes that is true .Then he realizes his mistakes and says do not bother us and we have nothing to do with this .
Me : I have already talked to TA , Italy on phone and email .
Nikunj : So what .
Me : Sir i am talking to you only because the brand name is being used illegally and customers are being fooled and once they buy these products which have poor quality the brand name is going for a toss .
Nikunj : Why are you bothering so much . Hangs Up.
5 Minutes Later:
Nikunj : Calls me up .
Me : Yes .
Nikunj : Please forward a letter saying the facts that there are fakes floating around and we will take action.
Me ; He sends me a SMS with the address of office in Bhiwandi ,Mumbai , Maharastra, India.
To me it is very well clear that your dealers / distributors are hand in gloves in this fake business as these components are available throughout India as you can see in this thread .
http://www.team-bhp.com/forum/indian-car-scene/79825-fake-cng-components-market.html
Thanks & Regards
[COLOR=#888888] Amit Nain[/COLOR]