[Iyencar]

Let us not take this ranking at face value. If we take a look at the FAQs on the methodology behind the rankings, a lot of the queries and concerns above are answered (e.g. "Why is XYZ brand at this position?" or "this person I know owns ABC brand without any problems so what gives?") Also, paging Bhpian Smartcat to kindly simplify and explain the methodology if possible .

[bigron]

The game has shifted in the last decade or so and now the definition of reliability is not limited to the mechanical parts of the car.
In fact the way a car interacts with its driver through its user interface and software now determines reliability.
One of the reasons why old school Mercedes and Audi were so bullet proof. Less sensors and tech combined with robust mechanicals.
Few months ago while travelling overseas I spent time in once of those new Lexus RX350 crossovers. It drove beautifully and was so silent and a comfortable place to be in but the screen and other sticks and knobs to interact with the screen were a pain in the rear. They were clunky and just did not feel as robust as a clink of a solid button. Same with the Volvo. An acquaintance has the XC90. So comfortable but that huge ipad is so painful to use it practically takes away almost all fun of being in the car.
I feel when something can be achieved with the click of a button there is no use of a screen and a joystick and an entire computer.

[thehighwayman]

Surprised to see Honda so far down the list. People usually utter Honda and Toyota in the same breath when it comes to reliability and longevity, but guess this survey goes beyond the drive train and engine.

On a different note, really glad to see Mazda in the top 3. They make some beautiful looking and really well engineered cars. I strongly believe they should not delay their entry into the Indian market any further. The Mazda 3 will sell like hot cakes if priced correctly given the terrific driving dynamics that this car offers.

[GTO]

Originally Posted by Sheel

I am surprised to see Volvo at the last in this esteemed [and very important criteria for me] list.

Originally Posted by V.Narayan

But Volvo at the bottom is hard to get my head around.

I was too. But I've been reading stories on Team-BHP & even off it. Just heard of a new XC40 that is at the dealers to get its air-con fixed. Parts availability is a major issue too.

Originally Posted by hema4saran

Honda behind Nissan?

Yep, Honda has made visible quality compromises. Two related links:

Team-BHP (Honda City (4th gen) niggles: A compilation. Are Honda cars niggle-free anymore?)

Reuters

Originally Posted by bigron

The game has shifted in the last decade or so and now the definition of reliability is not limited to the mechanical parts of the car. In fact the way a car interacts with its driver through its user interface and software now determines reliability.

Well, software started entering cars in the late 90s (luxury cars) and early 2000s itself. I would think by now manufacturers would have figured it out. If someone hasn't, there is simply no excuse for the same. Automotive software is no longer rocket science (unless you're talking of autonomous tech which is still a long time away from mainstream adoption).

[bigron]

@GTO ~ I am actually talking about the different ways that the manufacturers have started adopting for the user to interact with their cars. Touch, gestures , voice etc.
During the initial years software integration was simpler The car functions were distributed between hard buttons and a screen that took care of other limited features. It was a good balance of form and functionality.
But now with this whole touch based system, software has become immensely complex. And we know with complexity, reliability becomes an issue For eg, the screen on the XC90. A screen that big is completely un necessary. And on top of that it is not even a very seamless and smooth experience to use it. It stutters, transitions are erratic so on and so forth.I mean at least for the A/C and radio controls hard buttons could be incorporated. So that is what I was trying to imply.

[tsk1979]

Originally Posted by naveenroy

Funny to see these at the bottom
18. Ford
19. Buick
20. Lincoln
21. Dodge
22. Jeep
23. Chevrolet
24. Chrysler
25. GMC
26. Ram
27. Tesla
28. Cadillac

And in spite of that, more Americans want to buy "American" cars. Good luck to them.

Not really, Toyota/Hyundai/Honda are still quite popular. Except full size trucks off course, and if you see how dated the Tundra and Tacoma are, I wouldn't blame the buyers. Moreover, its the throw away age. Throw away your phone after 2 and car after 3years

[giri1.8]

Report seems to range across 18 years, so this might actually be not very accurate for the current market. Would be great if they had separate survey for short-term and long-term, just like ownership reviews in Team-bhp!

Surprised to see both Audi and BMW ahead of Hyundai, Honda and Ford, our market trend seems to be extremely different.

[volkman10]

Toyota, Lexus, and BMW are the top three most reliable brands in CR annual auto reliability brand rankings, with the German automaker jumping up 10 spots from last year to join the two reliability stalwarts on the podium.

Mazda, last year’s second-ranked automaker dropped two spots to come in fourth, while Honda rounds out the top five.

Asian automakers are still leading reliability by a wide margin with an overall reliability average score of 59 for the region, on a scale of 0-100. Seven of the 10 most reliable brands were from Asian automakers. European automakers are in second place at 51.

There are interesting insights with the reliability within electrified models this year. Overall by category, hybrid cars and plug-ins are most reliable, with an average predicted reliability of 78. Some standouts include the Toyota Corolla Hybrid and Prius, and the Prius Prime plug-in hybrid.

Hybrid SUVs and plug-ins are the third most reliable category with a score of 65, with the Lexus NX Hybrid, Hyundai Santa Fe Hybrid, and Toyota Highlander Hybrid and Venza taking top honors in the category.

Tesla, Mercedes EVs ranked lower down in the order in the survey.




Link

[DicKy]

Originally Posted by giri1.8

Volvo was on the list of least reliable cars last year too, but the only issue being the big touch screen infortainment system that controls almost everything! Almost no mechanical issues or major design flaws, but that tablet is what that has let Volvo down

Should be a wake-up call for all manufacturers. Ofcourse features have blown up and needs a screen so as to not clutter up the cabin. But atleast the main functions should be left alone. Climate control, audio volume/tuning, drive modes, ESP etc should be in easily accessible places with physical controls. What can we say when Merc is even making the steering wheel mounted controls into touch based.

Ape Tesla if you want, but don't assume that your clientile are the typical Tesla users.

[volkman10]

Who makes the most reliable new cars? (In USA)

Lexus, Toyota, and Mini are the three most reliable brands in this year’s annual auto reliability brand rankings, with the two Japanese brands swapping spaces from last year. The automaker Honda follows, with its luxury Acura brand coming in fourth and the mainstream Honda brand rounding out the top five.



How the regions compare for reliability?

Asian automakers are still leading reliability by a wide margin with an overall reliability average score of 63 for the region, on a scale of 1 to 100. Seven of the 10 most reliable brands are from Asian automakers.

European automakers are in second place at 46, with three brands filling out the rest of the top 10 most reliable brands.

Hybrids soar and EVs still struggle

EVs are far less reliable than ICE as automakers launch new, high-tech models.

Overall, hybrids have 26 percent fewer problems than cars powered by internal combustion engines (ICE). Some standouts include the Lexus UX and NX Hybrid and the Toyota Camry Hybrid, Highlander Hybrid, and RAV4 Hybrid.



As more EVs hit the marketplace and automakers build each model in greater numbers, we are seeing that some of them have problems with the EV drive system motors, EV charging systems, and EV batteries (which are different from the low-power 12-volt batteries that power accessories). Owners of the Ford F-150 Lightning and Mustang Mach-E, Genesis GV60, Hyundai Ioniq 5, Kia Niro EV and EV6, Subaru Solterra, Toyota bZ4X, and Volkswagen ID.4 all reported some of these issues.


Link:

[volkman10]

Tesla Model 3 ranked last in German TUV reliability report.

Problems with the suspension and brakes resulting from large gaps between services caused almost 15 percent of used Model 3s to fail the inspection.

A TÜV test, as it’s colloquially known, is a roadworthiness assessment that gets its name from one of the companies that carry them out; the real name for the technical inspection is the Hauptuntersuchung. It must be carried out every 24 months on all cars over three years old and tests safety- and emissions-related components including the chassis, brakes, steering, lights, mirrors, seatbelts, and more. Fail the test and your car can’t legally be driven on the road.

In the year to June 2023, more than 10 million cars were subjected to the test, around 20 percent of which failed to get the coveted circular pass sticker. Tesla and Dacia, the two brands regularly seen duking it out for overall victory in Europe’s monthly sales league tables, also topped the list of failure-prone cars.

The report categorizes the cars according to age, and the Model 3 was worst overall in the 2-3-year-old segment. Problems frequently noted include braking deficiencies, which the testers say is partly down to how EVs rely heavily on energy recuperation to slow them down, meaning the conventional brakes aren’t getting the use they need to keep them working effectively. Other faults commonly seen were suspension issues resulting from the strain of carrying heavy batteries.

Link:

[tsk1979]

Originally Posted by naveenroy

Funny to see these at the bottom
18. Ford
19. Buick
20. Lincoln
21. Dodge
22. Jeep
23. Chevrolet
24. Chrysler
25. GMC
26. Ram
27. Tesla
28. Cadillac

And in spite of that, more Americans want to buy "American" cars. Good luck to them.

"American" cars like Dodge have the highest inventories on dealer lots, while Toyota has the fewest. So I wonder if the above statement is true.

[volkman10]

Latching on to the reliability chart, it is no surprise JD Power's 2024 Vehicle reliability rankings.