Alright folks, here goes my review of the Castrol Bike Point - Ace Bikes, BTM Layout, Bangalore
So I woke up to an extremely lazy Sunday morning and decided that its' high time that I should take the ailing bike for a most needed service.
Time was 11AM when I reached Ace Bikes (that's less than a km from my house). Saw a line up of around 6 bikes + 2 Honda scooters.
Met Mr. Saif, who managing the reception / counter. Explained him that I had enquired about their service some time back and wanted to give the bike for servicing. He wanted to know which plan, and I told him that it would be the Castrol Platinum Service that I would like to have for the bike.
Mr. Saif was very polite and he immediately summoned a mechanic and asked him to take a test ride of the bike to analyze any problems. He took a short ride and came back.
Mr. Saif then asked me for any specific problems that he would look into ? So, I told him of the below problems with the bike:
- Chain Sprocket (and any connected parts) Replacement***
- Headlamp and Tail-lamp Replacement
- Indicators not working
- Battery Charging
- Spark Plug Cleaning
- Clutch, Brake adjustments
***About 7 months back, I had taken my bike for an engine oil replacement and a bit of chain tightening to a local mechanic nearby. He said that he had tightened the chain, but the chain sprocket was damaged and eventually it would loosen up again. So I should get the chain sprocket replaced.
I wanted to stay for the servicing duration. But, Mr. Saif said that since it is Ramzan time, he has to clear up all the bikes by 6:00 PM. So my bike would be ready by 5:00 PM.
He gave me an estimate which came to approx Rs.2000. I left the bike and left for home.
Around 3:00 PM, Mr. Saif called me and said that my bike was ready for pickup. So I walked down and did a test ride of the bike.
Nothing seemed to be exceptionally different, other than the fact that the gear shift was smooth and at lower speeds the chain ring sound didn't come.
So here is a breakup of what the Platinum Service offered and how it impacted my bike.
1.
Visual Inspection to Diagnosis Bike Issue - Done
2.
Bike Wash - Poorly Done - Most places were not wiped clean and had water spot marks
3.
Battery Top-Up - Done
4.
Clean & Adjust Spark Plug - Done
5.
Clean Air Filter - Replaced
6.
Drive Chain Adjustment - Done
7.
Front & Rear Brake Adjustment - Done
8.
Clutch Play Adjustment - Done
9.
Carburetor Bowl Cleaning - Not sure how this impacts the bike. I didn't feel any difference in the performance of the bike and engine.
10.
Replace Paper Oil Filter - Not Done - I was not charged for this.
11.
Engine Oil Change (Labour) - Done - Charged for new Engine Oil.
12.
Carburetor Adjustment Using Tachometer - No idea how this impacts the performance. So I am not sure if this was done or not.
13.
Steering Play Adjustment - No idea how this impacts the performance. So I am not sure if this was done or not.
14.
Fasteners Tightening & Adjustment - Done
15.
Check Engine Compression - No idea how this impacts the performance. So I am not sure if this was done or not.
16.
Chain Cleaning & Lubrication - Done
17.
Carburetor Overhaul - No idea how this impacts the performance. So I am not sure if this was done or not.
18.
Semi Wheel Overhaul - FR & BK Brakes Cleaning - Done
19.
Drive Chain Greaselation - No idea how this impacts the performance. So I am not sure if this was done or not.
20.
Minor Electrical Checkup - Done
21.
Check and Adjust Valve Clearance - No idea how this impacts the performance. So I am not sure if this was done or not.
22.
Lubricate Control Cables - Done
23.
Lubrication of Swing Arm Pivot Axle - No idea how this impacts the performance. So I am not sure if this was done or not.
24.
Battery Charging - Done
25.
Wax Polish - Not Done.
Here is the final bill that was offered. I paid Rs.2210 in total.
Verdict:
- The service is very average.
- Wash and Wax (Not Done at all) were below average level.
- Final check up not done properly. These guys had left behind the cover of the fuel cap. When I tried to change the fuel from Reserve to Mains, I found the overall cover part missing. So went back and the mechanic said that the part was not there in the first place !! Damn, went back to Mr. Saif and asked him to find the part of replace it on his cost. At that moment the mechanic did a frantic search and fixed it back, saying that it was not fitted after the washing.
- Overall job looks to be done in a haste.
My suggestion. Avoid this place when you are paying such a price. Better, visit any Authorized Yamaha Dealer for servicing.