[ruzbehxyz]

Guess who’s India’s largest private employer?
Answer: Quess Corp, which currently employs 3.85 lakh people.

Website: https://www.quesscorp.com/

Next time you see an Amazon delivery executive in your locality or walk into a Samsung store for after-sales service, you will probably be dealing with an employee of Quess Corp — a company you most probably haven’t heard of.

Growing at 38% every year since 2016, Quess has shot past Tata Consultancy Services (TCS), which remains the largest overall employer with 4.46 lakh on the rolls, but of whom about 90,000 are overseas, pegging its India workforce at about 3.6 lakh, according to people briefed on the matter. TCS does not provide a geographic split of its employee base and a company spokesperson declined to comment for the story.

The development underlines a growing shift in the economy as companies like Quess have benefited from the demand for outsourced workers in areas ranging from e-commerce delivery to facilities management for commercial buildings.

There is, of course, a significant difference in the skill levels of staff at TCS, which mostly employs engineers, and Quess, which depends largely on ‘grey-collar’ workers.

Quess’s employees function as outsourced service providers for its over 2,000 clients, including Samsung, Amazon, Reliance, Vodafone India and Bajaj Finance, according to a report from ICRA. The company has about 5,000 workers overseas in markets like Singapore.

“There are many countries which have a population smaller than the number of employees we have. The scale of our impact on the Indian job market is not well-known, especially the role we play in formalizing the job economy,” said Quess Corp's Group CEO Suraj Moraje, a former McKinsey & Co partner who joined the company in November.

The development comes at a time when traditional sectors such as automobiles, telecom, FMCG and even IT services have seen layoffs for reasons like slowing growth and consolidation. At the same time, new economy companies continue to grow, fuelled by a record year of capital inflows.

Investors tracking the space say the shift is happening not only because of the scarcity of jobs, but also because wages have increased substantially in the segment. “This area is exploding and these grey-collar jobs now have salaries which compare with entry-level compensation in IT/ITes companies,” says Anand Lunia, founding partner at venture capital firm India Quotient, adding that wages for delivery boys have risen faster than inflation over the last decade.

Source: https://timesofindia.indiatimes.com/...w/73945892.cms

[Latheesh]

They are modern corporate version of labor contractors. Isn't it?

[SmartCat]

Seems like a low margin business -> Rs. 10,000 cr revenue, Rs. 250 cr profit.

Among other things, they own and run Monster India.