[mvadg]

Originally Posted by nickatnite

After a couple of disappointing experiences with mail order purchases i have come to the conclusion...

Originally Posted by deepug

Had an interesting experience with Amazon to share...

Fed up with the response send a mail to Jeff Bezos...
Lesson : there should be an army of people monitoring the

Originally Posted by dr.aviansh

...
Even if they deny the return, keep writing them emails, with a written obtained from the service centre about yours being a fake one, even a screenshot of your Mac failing to recognise the drive in the attachments and also keep the Head of Amazon India or National Consumer Forum’s email in the CC.

Consumers are very powerful these days.

We are drawing the wrong conclusion here. I've been through a different experience with Amazon dot com. They refunded my money for something they did not have on stock (a Diwali gift, disappointingly enough), but refused to refund the foreign exchange transaction charges. I got "rubbish people" from an Indian call center sending me template responses for months ! Currently we are in the honeymoon period with these e-commerce sites and their employees have been instructed to "be nice to customers". The real failure lies with our government for failing to protect their citizens adequately, and I don't see that changing anytime soon. We are at fault too for not taking this up seriously with the government bodies. And as with everything else we will paying heavily for this lapse on our part in the near future.

[Crow]

My favourite engine oil (Shell Helix Ultra 5W-40) is available on Amazon via Cloudtail for 2.5k. Shell petrol pumps sell this at MRP, which is almost 5k. Is there any way to verify that the product sold by Amazon is genuine?

I’ve seen similar deals for books, PS4 games, and other items all the time, and it’s always been a good experience, so I’m asking.