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Old 10th December 2008, 16:41   #1
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Recahrged (prepaid) wrong mobile number through ICICInetbanking

I have mistakenly recharged a wrong mobile number. I tried calling that number, it was ringing but no one was picking up, means that the number does exist.
Is there anything i can do to revert back the transaction?

P.S. Thank god the amount was not substantial. (Rs. 166).
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Old 10th December 2008, 16:45   #2
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Quote:
Originally Posted by DCEite View Post
I have mistakenly recharged a wrong mobile number. I tried calling that number, it was ringing but no one was picking up, means that the number does exist.
Is there anything i can do to revert back the transaction?

P.S. Thank god the amount was not substantial. (Rs. 166).
You can contact the service provider and speak to them. They will be able to pull your money out of the other number. Ensure you do it as soon as possible.
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Old 10th December 2008, 16:53   #3
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Man, now ICICI has no responsbility if amount is with which you charged that wrong number gets credited to that number. AS per them transaction is successful and amount will be debited from your account (It happen immediately). If that is not the case, I mean if recharge is failed due to no existence of number then your amount will be refunded back in 4 working days.
If non off the above then call your operation given him the trasaction ID number which you can get from your online account too and tell them the time when you made this transaction and launch a complaint. Make sure you take back the complaint number as TAT is 24 hrs and you end up launching complaint again and again if you missed taking complaint number.

Best of Luck!!
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Old 10th December 2008, 16:59   #4
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I was the beneficiary once but the amount was debited after 20 days.
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Old 10th December 2008, 17:05   #5
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Only the service provider can help you in this matter. Bank has no liability in such cases.
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Old 10th December 2008, 17:56   #6
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Hard luck! I do not think that any one will go for the effort required due to a slip at your end... unless, you get in touch with some kinder soul in the telecom office.

All the best.
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