Error in Gmail !?

DCEite · 13th November 2005, 20:55

I just checked out my Trash Folder in Gmail, and it says that "messages older than 30 days will be automatically deleted". But to my surprise, i found that none of the messages that i have moved so far into the Trash Folder have been deleted (it includes messsages more than 5 months old!). So is that an error.. or am i missing something..?..

jkdas · 13th November 2005, 23:28

i del my old mails even from trash folder.

did you try moving old mails back to inbox?

Samurai · 13th November 2005, 23:48

Gmail is still in Beta testing... Bugs are expected...

adya33 · 14th November 2005, 00:27

From Google privacy page
http://mail.google.com/mail/help/intl/en/more.html

Quote:

Originally Posted by from given link

Data retention

Some news stories have suggested that Google intends to keep copies of users' email messages even after they've deleted them, or closed their accounts. This is simply not true. Google keeps multiple backup copies of users' emails so that we can recover messages and restore accounts in case of errors or system failure. Even if a message has been deleted or an account is no longer active, messages may remain on our backup systems for some period of time. This is standard practice in the email industry, which Gmail and other major webmail services follow in order to provide a reliable service for users. We will make reasonable efforts to remove deleted information from our systems as quickly as is practical.

Besides you have like 2.6 GB of mailbox
I don't think few mails in trash can make any difference

besides if you want you can report to google
Gmail help center

DCEite · 14th November 2005, 08:28

Quote:

Originally Posted by jkdas

i del my old mails even from trash folder.

did you try moving old mails back to inbox?

Yes i did it.. i am able to move mails dated as old as July!!.. and i can view them perfectly in Trash folder and move them here and there....

revtech · 14th November 2005, 11:33

yeh i tried that too.it said they will be deleted but mails in trash never get deleted unless yu do it yourself.i basically use gmail as a storage so dont delete much.just send it to the archive.

RX135 · 14th November 2005, 13:03

dceite, most likely it is not a bug and they are doing it because they are not facing storage crunch right now.

As they start approaching limit on their storage space, they will eventually clean up deleted mails. This way you have yet another chance to retrieve your deleted e-mail, while gmail doesn't need to allocate extra space for you.

Since they would like to clean it up anytime, they do not want to commit anything to you about deleted items.

Disclaimer: This may not exactly be the case with gmail, but this is how a typical software product manager thinks

13th November 2005, 20:55	#1
DCEite Senior - BHPian Join Date: Sep 2004 Location: NCR Posts: 3,417 Thanked: 2,559 Times	Error in Gmail !? I just checked out my Trash Folder in Gmail, and it says that "messages older than 30 days will be automatically deleted". But to my surprise, i found that none of the messages that i have moved so far into the Trash Folder have been deleted (it includes messsages more than 5 months old!). So is that an error.. or am i missing something..?..
	() Thanks

13th November 2005, 23:28	#2
jkdas Senior - BHPian Join Date: Sep 2005 Location: Thiruvananthapu Posts: 9,687 Thanked: 1,492 Times View My Garage	i del my old mails even from trash folder. did you try moving old mails back to inbox?
	() Thanks

13th November 2005, 23:48	#3
Samurai Team-BHP Support Join Date: Jan 2005 Location: Bangalore/Udupi Posts: 25,828 Thanked: 45,557 Times View My Garage	Gmail is still in Beta testing... Bugs are expected...
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14th November 2005, 11:33	#6
revtech Senior - BHPian Join Date: Nov 2004 Location: Bombay Posts: 1,992 Thanked: 38 Times View My Garage	yeh i tried that too.it said they will be deleted but mails in trash never get deleted unless yu do it yourself.i basically use gmail as a storage so dont delete much.just send it to the archive.
	() Thanks

14th November 2005, 13:03	#7
RX135 Senior - BHPian Join Date: Dec 2004 Location: pune Posts: 2,106 Thanked: 75 Times	dceite, most likely it is not a bug and they are doing it because they are not facing storage crunch right now. As they start approaching limit on their storage space, they will eventually clean up deleted mails. This way you have yet another chance to retrieve your deleted e-mail, while gmail doesn't need to allocate extra space for you. Since they would like to clean it up anytime, they do not want to commit anything to you about deleted items. Disclaimer: This may not exactly be the case with gmail, but this is how a typical software product manager thinks
	() Thanks