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Curious. I don't have separate login credentials for online banking for Credit Cards only. I'll talk to the bank.

Thanks for your help:thumbs up

^^ In that case why don't you link your credit card to your existing savings account's net banking account?

ICICI yet again pulls out a cheap trick, but sending out a chip based card, but a coral HPCL card, instead of the existing gold HPCL card. This coral card comes with a min annual spend commitment of 50K or pay some xyz annual fee. Whether or not I spend 50K on this card, I am peeved that they are attempting to upgrade the card (and further try to get money out of me) without my consent.

Anyone else here who has got a new chip-card with a cheeky card upgrade sneaked in from ICICI in recent times?

Let me tell you, how it works.

1st pointer is that only IOC pumps can be used if you want to swipe a Citibank titanium indian oil card.

Though you are filling IOC you should ensure that the dealer swipes your card in the Citibank card machine, if not, you will not get the surcharge and cash back waiver

This is pretty much difficult during highway travel, because finding an iocl is difficult further the dealer having the Citibank machine is highly impossible, as far as my experience goes

Not from ICICI, but from HDFC Bank. This is the card I use for fuel purchase as it has surcharge waiver at all retailers. They upgraded me from Visa Signature to Jet Privilege and converted all my reward points to JP Miles without my knowledge or consent.

I worked through their grievance redressal mechanism, and it was resolved at the Nodal Officer level. They issued me a new Visa Signature card, and though they initially took the position that reward points are JP miles forever ("we will give you free accident insurance instead!"), since I stood my ground eventually restored all the points to me.

How would they convert the points without knowing your Jet Privilege membership number?

Duh. They created a new JP membership.

But I expect in others cases where the email addresses matched, they credited an existing account.

I have an ICICI Platinum since 2008. Now, it is a non-chip card so I decided to call them up to see if I can get it replaced with a chip card. This was nearly an year ago. They seemed happy with this. I was offered various upgrade options which I politely declined.

When the card arrived, it did not have my existing card number, as I had expected. So they basically sold me a new card. Needless to say, that card is lying somewhere in my cupboard, unused till date.

As far as I know, when credit cards are replaced/changed, the number will definitely change.

It won't unless you report it to be stolen. Ask me - I had all of them changed. Before this, even when the cards were replaced or upgraded - the number was the same - every single time (with Citi, ICICI & HDFC)

Question: Someone seems to have got hold of my SBI CC and keeps trying to use it - has happened four times now - I of-course had blocked it. When I told the SBI Customer Care - they flatly told me they cannot track such things. I did not want to take it forward, so let it go. Should I do something else?

My experience has been consistently different. I have had cards replaced because of loss, mutilation, tech upgrade, product upgrade and natural expiry - in ALL cases I have received replacement cards with different numbers. Banks include SCB, HSBC, Axis, ICICI, SBH, ABN Amro, Citi and HDFC in India.

The only case I recall where I have held two cards with the same number (different CVV2) is the HDFC add-on card that my wife has (Citi issues cards with different numbers even for add-ons).

My experience too has been new number for all new cards, even tech upgrade like chip card. It has become tiresome to update card number in bank account netbanking for bill payment. Infact one such payee is an old number but still works, probably because the credit card and savings account are same bank.

HDFC has offered me their Infinia Card which is their top tier card with no spend limits, concierge service,taj epicure gold membership, free unlimited priority pass etc. However there is an annual fee of 30k which is only waived off if you spend 10 lakhs a year. Has anyone got this card without having this condition or a lower spend condition?

I guess these the standard features and conditions to the Infinia, so even if you apply on your own any time later you would be getting the same thing.
However the bank does provide special cards to the customers by way of lifetime free cards.
So just insist if they could provide you with a lifetime free card with the benefits you are actually looking for.
I would suggest you a Visa Signature instead which is also a no limit card (for certain customers) with free priority pass & fuel surcharge waive off etc, with a nominal fee (500-600) which is also waived off if you spend more than 30k a year.

--
Satyam Kaushik

Yes, if it is a replacement card from the same species then the number does not change. This happens in the event of expiry.

The number is encoded with the type of card, so the number has to change in more the event of a variety change ie upgrade / downgrade.