Team-BHP - FASTag: All you need to know about procuring & using it!

Quote:

Originally Posted by hemanth.anand (Post 4444015)

ICICI is the best by far when it comes to Fasttag. Everything really lives up to the name-from ordering, recharging, replacing with a new one...everything is fast! Go with the ICICI fasttag with your eyes closed

I second that. Placed the order on Fri 3rd Aug and received the tag on Tues 7th. This is with an intervening weekend. I am quite impressed with the turnaround time. Called up the helpline for my a/c # which was provided within minutes after the mandatory verification check.

What's even better? Digilocker DL and RC PDFs are accepted during the application process. Recharge done using my ICICI card. It was a seamless experience for me from from start to finish.

If Paytm or Axis are giving you grief just go in for ICICI, these guys deliver & quickly.

Quote:

Originally Posted by freedom (Post 4444167)

This is extremely frustrating and exactly the kind of issues I had to face with Axis bank Fastag

I have seen messages posted saying they have applied for PayTM tag but its not delivered even a few weeks after the original ETA. This is one of the reasons why I didn't bother going for PayTM. Try ICICI or HDFC instead.

I have destroyed the Axis tag. I am yet to call them for a refund of security deposit.

I thought PayTM was the most convenient since I use the wallet a lot. However it seems as painful pre-sales as Axis as been post-sale. I think I will get one from HDFC since I have a relationship there.

Btw, I called up AXIS customer care @ 1800 419 8585

They asked to send the Wallet ID / Customer ID and a cancelled cheque scan copy to etc.management@axisbank.com. Within 15 mins you will get response and some instructions to follow. Once you do that the tag will cancel in 3 days and the amount will refund in 10 days.

I'm going to try that today.

I have PayTM fastag and been using it for 2 months now. As per Paytm, 5% cashback for toll payments will be credited at end of the month. I have not got back any CB for either of the months...does anyone get CB from Paytm. Tolls were paid on NH44 between Delhi and Ambala.

Quote:

Originally Posted by LLL (Post 4444499)

...does anyone get CB from Paytm. Tolls were paid on NH44 between Delhi and Ambala.

I have been using PayTM FasTag since December last. And I've got cash back even for ₹60/- spent on tolls. Although the cash back comes late at times.

I have applied my Paytm fastag replacement request 2 months back and still waiting for replaced fastag. Everytime when I call paytm customer care, they logged new ticket, but no resolution despite multiple emails.

Very pathetic support from PayTM. Anyone knows the escalation mechanism in Paytm support?

Used the Icici FASTag for the first time yesterday at Mumbai-Pune Expressway.

Had applied online on last Thursday,9th August. Attempt for delivery was made on Sunday 12th August but since no one was there at home received it on Monday. So delivery was in 3 days, which is great as opposed to the 15 days people have posted here earlier.

Made a recharge of ₹1000/- in the CUG account by mistake then transferred it to the tag account.

Got messages of money being deducted almost instantly.

However with the no. of users on the rise and mix lanes the only advantage it offers is cashless transaction. I really didn't save any time on the booth.

Speaking of turn around time, in my last 2 cars I got the Fastag in 10 mins flat, recharged and activated for immediate use. There is a contact in Kolkata for HDFC Fastags. You just need to visit his office along with the car and transfer the amount to the Fastag account, fill a form along with the documents and thats it. They will activate, come down to your car and fix it. Very very convenient. If anyone needs the contact details do PM me.

Quote:

Originally Posted by Altocumulus (Post 4445056)

There is a contact in Kolkata for HDFC Fastags. You just need to visit his office along with the car and transfer the amount to the Fastag account, fill a form along with the documents and thats it. They will activate, come down to your car and fix it. Very very convenient. If anyone needs the contact details do PM me.

It would help the forum members and the larger community if you could share the details here, rather than on PM :)

Quote:

Originally Posted by NPV (Post 4445062)

It would help the forum members and the larger community if you could share the details here, rather than on PM :)

I know :) However he has requested not to publish his number publicly, since he seems to be a senior person in the organization. I have asked him though to provide me with the number of an associate whose contact details can be published. Till that time PM is the way forward :)

Quote:

Originally Posted by sairamboko (Post 4444132)

Thanks Aditya!! The online process is for Axis bank customers. I dont have an account with them, so a branch visit is a must.

An update on my fastag experience with Axis. I have crossed the 30 days limit and now i am unable to recharge my fastag due to some website error!!:Frustrati

Ordered a new paytm fastag. Will arrive soon. Paytm is more convenient and I am using them for my dad's car.

People who have issues with ordering and delay in delivery of fastag, please contact paytm via twitter. They will look into it immediately. I escalated for my dad's fastag and the fastag was delivered in 2 business days flat!!

Quote:

Originally Posted by sary (Post 4445490)

Hi Guys, Has anybody tried to hook the Fastag on the parking sticker holder? I personally wouldn't prefer sticking it on windshield , hence exploring the option.

Quote:

Originally Posted by sary (Post 4445516)

Looking for something like this

Why don't you just use some standard Sello/Scotch tape to stick the tag to the glass? The tag may need to be installed flat against the screen for the RFID to work properly.

Quote:

Originally Posted by sary (Post 4445490)

Hi Guys, Has anybody tried to hook the Fastag on the parking sticker holder? I personally wouldn't prefer sticking it on windshield , hence exploring the option.

I would suggest to use cello tape and tape the entire tag on the RFID side and then stick to the windshield using the tape from other side. This way it can be removed anytime u wish to and it will work.

I have done the same on my Tiago and it works perfectly. Thanks to Parag for that idea. I believe there is a pictorial representation by Parag in previous posts, please search for it.

If you still do not like to stick any tape, go with the idea which sary gave.:thumbs up

Quote:

Originally Posted by sary (Post 4445490)

Hi Guys, Has anybody tried to hook the Fastag on the parking sticker holder? I personally wouldn't prefer sticking it on windshield , hence exploring the option.

Just curious - but why?

The tag is married to the car + registration number. It is illegal to use in a different vehicle.

So, why would you not want to stick it and risk losing it?