Re: Renault Duster 110 : THUD sound & vibration on engine startup Quote:
Originally Posted by prguru
Any inputs to shed more light to understand this will be appreciated. I strongly feel the timing cannot just change like that because of few drops of oil.
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-While buying the warranty, you would have paid the price for the package which is applicable for vehicles with irregular service, then that should include the ‘coolant not changed’ scenario. Try explaining it to them.
-Ask them to check all (current and old dtc codes) to show where the car indicated a high temp warning which would distort the seal.
-Write to Renault, register an official complaint. Mention that the vehicle hasn’t been serviced anywhere else. And that the oil leak is unusual on the pulley side (its usually on the clutch side). Mention vehicle age and details. Keep the text short and to the point, don’t go overboard explaining the agony and mental stress. Mention clearly what you expect from them, after they come up with a thoroughly investigated reason for the oil leak and failure supported by proof (High temp warning logged in the ecm).
-The belt can slip if there is oil between the pulley and the belt.
-Was this issue present since the day you bought the car or did it occur after? If they messed up at 60k service it would have been there since day one.
-Ask them to replace the oil seal (2.5k), clean the pulleys, correct the timing, install a new belt (5k) and check if the issue is resolved. A tooth or two slip in timing would not require a repair which would warrant the head to be removed to check the valves. |