Tata Safari Storme: Leaking dampers issue?

tsk1979 · 13th March 2015, 11:48

A few members on our forum have reported Damper leakage in the new Safari Storme. For some of them, even after replacing the entire set under warranty, the dampers leaked again.

If you own a Storme, did you get a Damper(s) replaced under warranty? If so, how many kms had the vehicle done.

I have added a poll also to get the numbers from our forum members

For reference, here are a few posts
http://www.team-bhp.com/forum/offici...ml#post3660249 (ebonho)

http://www.team-bhp.com/forum/offici...ml#post3619790 (narayan)

http://www.team-bhp.com/forum/offici...ml#post3597299 (storme'd)

http://www.team-bhp.com/forum/offici...ml#post3321990 (stormerider)

http://www.team-bhp.com/forum/offici...ml#post3564725 (sasi405)

Also a report by Rahulk76
http://www.team-bhp.com/forum/offici...ml#post3177941

Quote:

Apparently at TASS Pune , i saw lots of front shockers of stormes being replaced under warranty due to leakage in them.

A major component failure that so early after product launch makes QC questionable ?

Besides these, there have been reports by members of Safari Owners United League(SOUL) on the facebook page of leaking dampers being replaced under warranty, and then leaking again.

kaymant · 13th March 2015, 13:37

Mine has just completed 1 yr and 18000 km but (touchwood) everything is fine.

Jan 2014 manufactured.

wildsdi5530 · 13th March 2015, 16:50

Please add model month and year to your replies so that faulty batches may be identified.

ebonho · 13th March 2015, 17:51

Mine is a February 2013 model.

The first time all shockers were replaced (including the rear springs) undr warranty. I think the details are there in my Beastie thread?

At that time I remember one was not leaking (I think front right) but since I had heard that Tata had made some changes (vendor?specs?) and I did not want one new damper and one old one I requested that they change that one as well, and it was.

P.S. It (front right) had also started leaking mildly and was finally replaced as well - this was just before my one year service (around 7,500 kms) - the other thre I recall had been replaced at around the 6,000+ km mark.

http://www.team-bhp.com/forum/test-d...ml#post3343579

The second incident is now at the time of my 2 year service when the rear right was found leaking again. And came under Tata's new Category 1 leak (not to be replaced under warranty - until it degrades to Category 2 or 3). Anyhow, it was replaced under warranty. At 15,500 kms.

narayan · 14th March 2015, 07:08

March 2013 model bought in Aug 2013. Rear shocker replaced around 6 months back and front replaced 1 month back. Only one side was replaced on both occasions since only that one was leaking.

ebonho · 14th March 2015, 13:43

Photos of the offending leaking shocker from the new/replaced once under warranty lot.

Notice the shiny black part of where I swiped my finger to check if it was wet oil/weep.

One of the guys there had the gumption to tell me "itna to hota hai, jumping ke karan thoda excess oil seal ke bahar fenkta hai" .....

And also "fit karte samay thoda oil dalte hain" ..... so I asked him if that was the SOP, why the remaining 3 were bone dry?

Puhleeze!

Tata Safari Storme: Leaking dampers issue?-201503030004.jpeg

Tata Safari Storme: Leaking dampers issue?-201503030005.jpeg

ebonho · 16th March 2015, 19:17

The photos of the leaking front right shocker when the vehicle was raised on the ramp to check for the sump leakage.

They finally agreed that it was a proper leak and agred to change it (what I had been pointing out since the time they replaced the other three). Then the part was not available etc. etc.

Findally the shocker was made available and was replaced.

http://www.team-bhp.com/forum/test-d...ml#post3343579

These are the photos of the leaking shocker before it was replaced ....

Tata Safari Storme: Leaking dampers issue?-dsc05300.jpg

Tata Safari Storme: Leaking dampers issue?-dsc05301.jpg

Tata Safari Storme: Leaking dampers issue?-dsc05302.jpg

stormerider · 17th March 2015, 13:02

Storme LX Jan 2013 manufacturing. Current ODO 64000 kms.

Rear Dampers changed @ 20000 kms.

Front Dampers Changed @ 49000 kms.

Reason for Change - Leak detected while alignment.

abhay_D · 19th March 2015, 18:33

Mine is a Sept 2013 model. Completed close to 25000 kms now. No issues with dampers.

Sarathmedepally · 19th March 2015, 21:37

Jan 2015 EX UB, Odo 3346, less miles so it would be early to comment. Voted, they are not leaking.

apachelongbow · 20th March 2015, 09:48

Mine is a May 2014 VX, completed 14000kms until now on all kinds of terrain including mild offroading, no issues with anything including dampers. Voted, not leaking

Kams_cars · 21st April 2016, 19:19

mine is Jan 2015 model. 25000kms so far. No leakage reported.

voted no leaking.

View Poll Results: Did you replace a Damper(Shocker) on your Safari Storme due to leakage/issues?
Yes	1	7.69%
Yes, More than once	2	15.38%
No, but I have a leaking damper and need to get it sorted	0	0%
No, Dampers in my storme are fine	10	76.92%
Voters: 13. You may not vote on this poll

13th March 2015, 13:37	#2
kaymant BHPian Join Date: Sep 2010 Location: Durgapur Posts: 27 Thanked: 14 Times View My Garage	re: Tata Safari Storme: Leaking dampers issue? Mine has just completed 1 yr and 18000 km but (touchwood) everything is fine. Jan 2014 manufactured. Last edited by GTO : 14th March 2015 at 12:04. Reason: Adding month & year
	(1) Thanks

13th March 2015, 16:50	#3
wildsdi5530 Senior - BHPian Join Date: Nov 2009 Location: Bangalore Posts: 1,434 Thanked: 2,046 Times	re: Tata Safari Storme: Leaking dampers issue? Please add model month and year to your replies so that faulty batches may be identified.
	(1) Thanks

13th March 2015, 17:51	#4
ebonho Senior - BHPian Join Date: Feb 2010 Location: Pune Posts: 6,405 Thanked: 10,028 Times	re: Tata Safari Storme: Leaking dampers issue? Mine is a February 2013 model. The first time all shockers were replaced (including the rear springs) undr warranty. I think the details are there in my Beastie thread? At that time I remember one was not leaking (I think front right) but since I had heard that Tata had made some changes (vendor?specs?) and I did not want one new damper and one old one I requested that they change that one as well, and it was. P.S. It (front right) had also started leaking mildly and was finally replaced as well - this was just before my one year service (around 7,500 kms) - the other thre I recall had been replaced at around the 6,000+ km mark. http://www.team-bhp.com/forum/test-d...ml#post3343579 The second incident is now at the time of my 2 year service when the rear right was found leaking again. And came under Tata's new Category 1 leak (not to be replaced under warranty - until it degrades to Category 2 or 3). Anyhow, it was replaced under warranty. At 15,500 kms. Last edited by ebonho : 13th March 2015 at 17:59.
	(2) Thanks

14th March 2015, 07:08	#5
narayan Senior - BHPian Join Date: Aug 2006 Location: Singapore Posts: 3,114 Thanked: 2,372 Times View My Garage	March 2013 model bought in Aug 2013. Rear shocker replaced around 6 months back and front replaced 1 month back. Only one side was replaced on both occasions since only that one was leaking. Last edited by GTO : 14th March 2015 at 12:05. Reason: Typo
	(1) Thanks

14th March 2015, 13:43	#6
ebonho Senior - BHPian Join Date: Feb 2010 Location: Pune Posts: 6,405 Thanked: 10,028 Times	Re: Tata Safari Storme: Leaking dampers issue? Photos of the offending leaking shocker from the new/replaced once under warranty lot. Notice the shiny black part of where I swiped my finger to check if it was wet oil/weep. One of the guys there had the gumption to tell me "itna to hota hai, jumping ke karan thoda excess oil seal ke bahar fenkta hai" ..... And also "fit karte samay thoda oil dalte hain" ..... so I asked him if that was the SOP, why the remaining 3 were bone dry? Puhleeze! Last edited by ebonho : 14th March 2015 at 13:44.
	(1) Thanks

16th March 2015, 19:17	#7
ebonho Senior - BHPian Join Date: Feb 2010 Location: Pune Posts: 6,405 Thanked: 10,028 Times	Re: Tata Safari Storme: Leaking dampers issue? The photos of the leaking front right shocker when the vehicle was raised on the ramp to check for the sump leakage. They finally agreed that it was a proper leak and agred to change it (what I had been pointing out since the time they replaced the other three). Then the part was not available etc. etc. Findally the shocker was made available and was replaced. http://www.team-bhp.com/forum/test-d...ml#post3343579 These are the photos of the leaking shocker before it was replaced ....
	(1) Thanks

17th March 2015, 13:02	#8
stormerider BHPian Join Date: May 2013 Location: Pink City Posts: 340 Thanked: 501 Times View My Garage	Re: Tata Safari Storme: Leaking dampers issue? Storme LX Jan 2013 manufacturing. Current ODO 64000 kms. Rear Dampers changed @ 20000 kms. Front Dampers Changed @ 49000 kms. Reason for Change - Leak detected while alignment.
	() Thanks

19th March 2015, 18:33	#9
abhay_D Newbie Join Date: Jul 2010 Location: Thane Posts: 12 Thanked: 2 Times	Re: Tata Safari Storme: Leaking dampers issue? Mine is a Sept 2013 model. Completed close to 25000 kms now. No issues with dampers.
	() Thanks

19th March 2015, 21:37	#10
Sarathmedepally Newbie Join Date: Apr 2007 Location: Hyderabad, Bangalore Posts: 6 Thanked: Once	Re: Tata Safari Storme: Leaking dampers issue? Jan 2015 EX UB, Odo 3346, less miles so it would be early to comment. Voted, they are not leaking.
	() Thanks

20th March 2015, 09:48	#11
apachelongbow Senior - BHPian Join Date: Mar 2006 Location: mumbai Posts: 2,135 Thanked: 2,997 Times	Re: Tata Safari Storme: Leaking dampers issue? Mine is a May 2014 VX, completed 14000kms until now on all kinds of terrain including mild offroading, no issues with anything including dampers. Voted, not leaking
	() Thanks

21st April 2016, 19:19	#12
Kams_cars BHPian Join Date: Jan 2016 Location: hyderabad Posts: 82 Thanked: 94 Times	Re: Tata Safari Storme: Leaking dampers issue? mine is Jan 2015 model. 25000kms so far. No leakage reported. voted no leaking.
	() Thanks