Re: Tata Nano: AMT shifter motor failure Hello BHPians, this post is to ask for guidance from experienced BHPians about the issue with my 2016 Nano XTA. About this car, it was bought in 2016 for my wife's office commute. She wanted a mode of transportation which is affordable and small, but no 2 wheelers. So ended up buying a white Nano XTA in June 2016. It served well for her office commutes; short distance city runs etc. for all these times. Now it has clocked 26,000 km. In between we changed our primary drive multiple times, (Fiesta classic to XUV500 (company lease) to pre-owned City to the All new Verna, 2023) but we kept the Nano as our city use car.
2 weeks ago, while she was trying to move the car out of the office parking, the reverse gear was not engaging. After 4-5 trails, and multiple restarts finally it budged, and she was able to pull the car out of the parking. On the way back, it stopped shifting gear in auto mode (D mode). So, she shifted to M and tried moving the gear manually which worked for some time and somehow reached home. I immediately took the car to Tata ASS near me, Saibaba Autowheels who told that it will take some time to diagnose as they are heavily loaded with vehicles. Finally, after 2 days, they called and told that AMT unit has conked off and needs replacement. It will cost 1 lakh plus labour and even if I am ready to make this payment, they are not sure about the part availability. So I had to take the car back (now only 1 & 2 gears engaging, 3,4,5,R are not engaging).
Contacted Acko as I had transmission covered in my insurance under the engine protect add on. They towed the car to their panel workshop. Surveyor checked the car, and since there was no external impacts, they told it is not covered under the insurance terms & conditions (which I doubt). I was under the impression that all transmission and engine damages are covered under the engine protection add on (other than wear and tear).
However, the funniest thing happened, and the transmission started working normally once it reached garage. They did the diagnostic scans, but no issue was found. And Acko cancelled the claim, vehicle was dropped back home. The driver from garage was trying to park the car back in my parking and voila, the issue reappears. It was not going to reverse, and not even 1. It was stuck in N. So, the garage guys told to check with Tata ASS as they don't have the know-how or parts to check this now.
So I am in a dilemma now. Do anyone from Pune knows any Nano expert garages? What are my options here? I do not want to spend 1 lakh for a new AMT unit for a car valued at 1.5-1.8L. If unable to repair, then should I scrap it? Will Acko somehow help me here considering the engine protect add on? |