Wagon R under warranty defogger not working , glass needs to be changed !

akhilesh · 21st June 2007, 14:42

My 10 months old wagon R has a problem. The rear defogger is not working, only 1-2 lines in that are working. Called the authorized service station said it will be covered under warranty but the whole rear glass needs to be changed.

Now I’m confused whether I should go for it or just let it remain the way it is because I’m apprehensive that after company fit would be as good as original

Also, I’m not sure if I’ll have to pay for the sealant or not and if they ask me to pay for it, should I retaliate an say it should be covered under warranty as well

Any suggestion guys would be a great help

Hellcat · 21st June 2007, 15:51

Akhilesh I suggest you to go ahead and change the rear glass under warranty.
Don’t be apprehensive about the fit, it will be fine and you won’t know the difference. I am sure you won’t have to pay for the sealant and labor, warranty should cover that.

Hellcat.

CrAzY dRiVeR · 21st June 2007, 16:17

Quote:

Originally Posted by akhilesh

My 10 months old wagon R has a problem. The rear defogger is not working, only 1-2 lines in that are working. Called the authorized service station said it will be covered under warranty but the whole rear glass needs to be changed.

Now I’m confused whether I should go for it or just let it remain the way it is because I’m apprehensive that after company fit would be as good as original

Also, I’m not sure if I’ll have to pay for the sealant or not and if they ask me to pay for it, should I retaliate an say it should be covered under warranty as well

Any suggestion guys would be a great help

Please get it changed under warranty.

Its comes in real handy during monsoons.

akhilesh · 22nd June 2007, 09:52

Thanks Guys !

It is a great help in monsoon, realized it last week when it pouring heavily in Delhi and defogger wasn't working. Would be going to the service centre this Saturday, lets see what they have to say about it or if the ask me for the sealant cost, would keep you guys posted.

risga · 22nd June 2007, 16:33

Warranty replacement should be free of labour or sealant costs. It will be as good as the original. Don't worry at all.

akhilesh · 25th June 2007, 14:48

I'm very happy and impressed with maruti's service, the dealer was D.D Motors in Maya Puri Industrial area in delhi. Took my car on saturday and they were very prompt in their service and immediately said it would be replaced under warranty. They never asked for the sealant cost or anything else.

The glass was replaced right on time and looks as good as new

. They even gave touchups to minor scratches here n there.

So to sum up it was the right decision. Thanks guys for your opinions

Akhilesh

ankitahuja · 26th June 2007, 04:20

Ok I have a question. If the de-fogger becomes weak or faulty then the only alternative is to change the rear glass???
Isn't it possible to just remove the sticker lines and change the de-fogger itself?

It does not work very well on my car after all these years and I wanted to get this changed, but after going through this thread, I don't know if I have a choice!!

Zappo · 26th June 2007, 07:35

@ankit, its not as simple as replacing those "stickers" (as you call them) to get the defogger working. The rear glass comes built with the heating elements. Otherwise Maruti would not have gone ahead and replaced the whole glass when a few lines of the elements stopped working. Similarly, its not so easy to convert a regular car to have defogger as an after-market fitment.

akhilesh · 26th June 2007, 09:27

Rightly said by Zappo, it is not a mere sticker, imagine if it would have been just a sticker it would come off easily on heating. That is what the case is with many after company fitments I saw..

ankitahuja · 27th June 2007, 01:37

Thanks Zappo and akhilesh.

The reason I said sticker is because if I remember correctly, I read somewhere that you can get the defogger installed as an after-market fitment and its stuck-on to the rear glass. Apologies!

Is there a way one can revive the dying element lines or make them work better, by any chance?

21st June 2007, 14:42	#1
akhilesh BANNED Join Date: Mar 2007 Location: New Delhi Posts: 297 Thanked: 340 Times	Wagon R under warranty defogger not working , glass needs to be changed ! My 10 months old wagon R has a problem. The rear defogger is not working, only 1-2 lines in that are working. Called the authorized service station said it will be covered under warranty but the whole rear glass needs to be changed. Now I’m confused whether I should go for it or just let it remain the way it is because I’m apprehensive that after company fit would be as good as original Also, I’m not sure if I’ll have to pay for the sealant or not and if they ask me to pay for it, should I retaliate an say it should be covered under warranty as well Any suggestion guys would be a great help
	() Thanks

21st June 2007, 15:51	#2
Hellcat BHPian Join Date: Jul 2005 Location: Bangalore Posts: 222 Thanked: 5 Times View My Garage	Akhilesh I suggest you to go ahead and change the rear glass under warranty. Don’t be apprehensive about the fit, it will be fine and you won’t know the difference. I am sure you won’t have to pay for the sealant and labor, warranty should cover that. Hellcat.
	() Thanks

22nd June 2007, 09:52	#4
akhilesh BANNED Join Date: Mar 2007 Location: New Delhi Posts: 297 Thanked: 340 Times	Thanks Guys ! It is a great help in monsoon, realized it last week when it pouring heavily in Delhi and defogger wasn't working. Would be going to the service centre this Saturday, lets see what they have to say about it or if the ask me for the sealant cost, would keep you guys posted.
	() Thanks

22nd June 2007, 16:33	#5
risga BHPian Join Date: Mar 2005 Location: Mumbai Posts: 233 Thanked: 59 Times	Warranty replacement should be free of labour or sealant costs. It will be as good as the original. Don't worry at all.
	() Thanks

25th June 2007, 14:48	#6
akhilesh BANNED Join Date: Mar 2007 Location: New Delhi Posts: 297 Thanked: 340 Times	I'm very happy and impressed with maruti's service, the dealer was D.D Motors in Maya Puri Industrial area in delhi. Took my car on saturday and they were very prompt in their service and immediately said it would be replaced under warranty. They never asked for the sealant cost or anything else. The glass was replaced right on time and looks as good as new . They even gave touchups to minor scratches here n there. So to sum up it was the right decision. Thanks guys for your opinions Akhilesh
	() Thanks

26th June 2007, 04:20	#7
ankitahuja BHPian Join Date: Oct 2006 Location: Gurgaon Posts: 921 Thanked: 94 Times View My Garage	Ok I have a question. If the de-fogger becomes weak or faulty then the only alternative is to change the rear glass??? Isn't it possible to just remove the sticker lines and change the de-fogger itself? It does not work very well on my car after all these years and I wanted to get this changed, but after going through this thread, I don't know if I have a choice!!
	() Thanks

26th June 2007, 07:35	#8
Zappo Team-BHP Support Join Date: Oct 2005 Location: Hyderabad Posts: 5,922 Thanked: 2,696 Times	@ankit, its not as simple as replacing those "stickers" (as you call them) to get the defogger working. The rear glass comes built with the heating elements. Otherwise Maruti would not have gone ahead and replaced the whole glass when a few lines of the elements stopped working. Similarly, its not so easy to convert a regular car to have defogger as an after-market fitment.
	() Thanks

26th June 2007, 09:27	#9
akhilesh BANNED Join Date: Mar 2007 Location: New Delhi Posts: 297 Thanked: 340 Times	Rightly said by Zappo, it is not a mere sticker, imagine if it would have been just a sticker it would come off easily on heating. That is what the case is with many after company fitments I saw..
	() Thanks

27th June 2007, 01:37	#10
ankitahuja BHPian Join Date: Oct 2006 Location: Gurgaon Posts: 921 Thanked: 94 Times View My Garage	Thanks Zappo and akhilesh. The reason I said sticker is because if I remember correctly, I read somewhere that you can get the defogger installed as an after-market fitment and its stuck-on to the rear glass. Apologies! Is there a way one can revive the dying element lines or make them work better, by any chance?
	() Thanks