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Old 8th August 2022, 09:41   #1
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1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

(Admin, please check and merge if I have posted this in a wrong thread. Have checked the Fiesta review thread and its almost 7 years last updated. )

Hey guys,

Wanted an expert feedback and advice from you all on the service bill that we have received for our Ford Fiesta.

Background:

- 2012 new Fiesta and we got it as pre-worshipped
- Came to us with ODO 40K
- We have added around 47K in last 6.5 years. So in total its 87,000 KM

Usage going forward:

- Moderate usage by parents at native
- 99% chauffeur driven (different person based on who is available)
- Plan to keep the car for another 5 years minimum (no demanding reason for an upgrade / change)


As part of the regular periodic maintanance Ford has given as bill over 1 lakh (attached is the rough quotation and pictures shared to us)

On to the questions,

1. Based on the above mentioned usage going forward and considering Ford has exited the Indian market, is it okay to spend 1L on the car?
2. Based on the spares mentioned in the quotation, any questions that need to ask / confirm before we give a go ahead?
3. Also, based on the pictures, how bad is the shock does it need an immediate replacement or can it be changed
4. Any reliable FNG in (in and around) Tirunelveli

1-lakh rupee service & repair bill for a 10-year old Ford Fiesta-whatsapp-image-20220807-7.51.04-pm.jpeg

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1-lakh rupee service & repair bill for a 10-year old Ford Fiesta-whatsapp-image-20220807-7.51.05-pm.jpeg

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1-lakh rupee service & repair bill for a 10-year old Ford Fiesta-whatsapp-image-20220807-7.51.06-pm.jpeg
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Old 8th August 2022, 10:57   #2
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re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

Purely based on costs (I leave the comments on repair for people with more expertise), I think you should re-consider, or get another quote from a reliable FNG.

1 Lakh on a Fiesta might mean you are going to spend almost 30% (or even more?) of the value of the car on repairs.

I feel you should take a few more quotes for repair - I am sure you will get credible FNGs who manage out of warranty Fords. You might want to check the Team-BHP Directory for reliable FNGs in Bangalore who manage Ford repairs.

Last edited by FanaticOnWheels : 8th August 2022 at 10:58.
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Old 8th August 2022, 21:53   #3
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re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

You should try and list the problems you have on the car first.

Also, please type down everything that's written in the job card - too difficult to read those. Since a job card has been raised, the A$$ has started working on it I presume?

Good to take the car to an FNG at Tirunelveli and a thorough check be done. It's quite heavy to have a 1L bill - having said the new Fiesta is not exactly cheap to replace some parts like clutch / suspension etc - you are looking at 25Ks worth of bill with those replacements.

I just got done with a clutch overhaul + engine bed replacement which set me back by about 28K or so and it's going for a suspension overhaul at 81K kms - the estimate is about 25K.

Last edited by swiftnfurious : 8th August 2022 at 21:55.
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Old 9th August 2022, 00:25   #4
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re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

Quote:
Originally Posted by hardilip View Post
Usage going forward:

- Moderate usage by parents at native
- 99% chauffeur driven (different person based on who is available)
- Plan to keep the car for another 5 years minimum (no demanding reason for an upgrade / change)

As part of the regular periodic maintanance Ford has given as bill over 1 lakh (attached is the rough quotation and pictures shared to us)
Hi, it would be great help if you can type down the items on the job card. It's really difficult to read from the pictures. Based on the information you've given and the usage pattern, you can go ahead and get the major issues such as the suspension fixed. Fiestas are mechanically solid (I speak from the experience of having one in our garage for almost 16 years and counting). If you choose to go down this route, I'd still advise you to get a second opinion from an independent garage. The Fiesta being discontinued, has sky-high spare part prices. A suspension lasting over 80000 km on Indian roads is a miracle, so it is more than reasonable to expect it to be worn out and requiring replacement. However, a second opinion could help regarding the clutch, since it is possible that an overhaul (not outright replacement) could solve the issue.

I could make our something regarding an A/C belt from the pictures too, which may need attention if you're experiencing any issues with operation. But a typed list of items on the job card will really help us give you better feedback.

Last edited by GForceEnjoyer : 9th August 2022 at 00:31.
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Old 9th August 2022, 09:04   #5
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re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

I think you should consult with a reliable FNG to get a second opinion before moving forward. As another member pointed out, job card has already been raised, so have the works started? With such huge bills, its very important to get a second opinion. For my friend's Rapid, the SC once gave him a pretty significant replacement list, he took it to a good FNG and they replaced only what was actually necessary and it cost him less than half of the SC bill.
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Old 9th August 2022, 14:37   #6
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Re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

Quote:
Originally Posted by hardilip View Post
(Admin, please check and merge if I have posted this in a wrong thread. Have checked the Fiesta review thread and its almost 7 years last updated. )

Hey guys,
1. Your cars shock absorbers definitely look gone. Both the photos show oil leak. You should replace.

2. Ford recommends the timing belt replacement at 1l or about 10 year mark. This involves timing belt as well as tensioner pulleys and also auxillary belt and pulleys. It used to cost about 12k 3 years back. You should do that.

3. Non Ford battery is no reason to replace unless it is having issues. Any brand should do.

4. Gear cable bush should be replaced if bad. It costs about 500. Not sure about gear cable. That can be decided based on the condition.

Other points are not clear.

Last edited by shipnil : 9th August 2022 at 14:39.
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Old 9th August 2022, 14:59   #7
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Re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

As mentioned by others, I'd recommend heading to an FNG for a second opinion as well as getting a relationship started with a service shop that doesn't need to be checked at every transaction of whether he is fleecing you. There are several good multi-brand shop options in Bangalore and I'm sure a few of them atleast would have reviews from Bhpians on the forum. I would suggest definitely doing that, especially given it's a 10Y old car and there would be some work required but certainly not at the ticket price that's been quoted to you.
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Old 9th August 2022, 17:12   #8
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Re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

The shock absorbers are definitely gone. It makes sense to change the strut mounts and bearing as well. Rear , just shocks are sufficient.

Clutch master cylinder if leaking must be replaced.

Timing belt should be replaced at 10 year mark.

I feel the above are mandatory. The other items, you can take a call based on how it is impacting your driving experience.

Also, a feedback I got from a FNG nearby is it is difficult to get Ford spares in open market at MRP. Most of the spares are sold at a higher price(15% to 20% over MRP) by removing the MRP sticker. Keep this aspect in mind if you are going to FNG. You may not save much over FASS. Maybe to save on the labor cost, get the repair done from a FASS in tier two or tier three city where labor costs are less. But for parts, stick to original Ford spare parts.
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Old 8th September 2022, 17:20   #9
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Re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

Adding to what sagarpadaki said, my experience says -

a. If the shocks are in bad condition, it would have resulted in damage to lower arm - ball joint. Need to check that also; replacing the shocks when the ball joints are worn out / damaged will cause damage to the new shocks as well.

b. The above would have also resulted in uneven tyre wear. That too needs to be checked. If you plan to keep the car for 5 years, you need to have good tyres.

c. Can make out that some comment - 'valve doom oil leak' and 'under shild damage' - what exactly are these?

d. Is this a petrol or diesel car? Since the car is nearing 1 lakh km mark, appropriate preventive measures will be needed.

Last edited by vrprabhu : 8th September 2022 at 17:22.
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Old 8th September 2022, 17:44   #10
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Re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

I've lived with a (bought new in 2005) 14 year old Elantra not long ago, Hyundai did it's best to keep the car in running condition and still it would feel wanting after all the TLC and money spent on it. I suggest you sell it. It's going to go for peanuts if it's in running condition please sell it ASAP! Ford is gone there's no one you can appeal to or escalate if something goes wrong, Fiesta was a disaster for Ford: hardly sold and is a rare sight on the roads. Parts would be very expensive and so would be the up keep! Even if you go to the FNG there were not many Fiesta's sold in order to source cannibalized parts.

Last edited by Durango Dude : 8th September 2022 at 17:50.
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Old 8th September 2022, 18:14   #11
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Re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

Quote:
Originally Posted by Durango Dude View Post
I suggest you sell it. It's going to go for peanuts if it's in running condition please sell it ASAP!
I second this opinion. I am witnessing the long-lasting struggle of my society person to keep his Fiesta running. The person works in police department and has a healthy reach to different FNGs in Pune yet now and then i see mechanic working on his Fiesta. He told me once, that i spent huge sum on this car yet some new issues pops up.

I suggest, If you get any buyer in current condition sell it and move on.
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Old 8th September 2022, 18:50   #12
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Re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

Quote:
Originally Posted by hardilip View Post
4. Any reliable FNG in (in and around) Tirunelveli
I know a FNG who did the suspension work on my Civic under my supervision. He has the ears to listen, accept feedback and work accordingly.

Details of the work as below,
https://www.team-bhp.com/forum/techn...ml#post5306492 (Honda Civic : Maintenance, Service Costs and Must dos)

If you're interested, kindly PM me. I'll do the necessary.
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Old 8th September 2022, 19:41   #13
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Re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

Quote:
Originally Posted by hardilip View Post
(Admin, please check and merge if I have posted this in a wrong thread. Have checked the Fiesta review thread and its almost 7 years last updated. )

Hey guys,


4. Any reliable FNG in (in and around) Tirunelveli

Attachment 2343148

Attachment 2343149

Attachment 2343150
As others have mentioned, cant really make out exactly what is mentioned in the handwritten note. Some clarity would be great.

As a current owner of a 2015 facelift fiesta, i understand first hand the cost required to maintain it. For most non body parts, they are somewhat interchangeable with the Ecosport. Plus good 3rd party spares too can fit and they perform as well as OEM.
Looking at some of the Pics, the gear shift bush has to be replaced and Ford doesn't only replace the bush ,they ask to change the whole cable assembly that costs almost 13k. My fiesta too suffers from this but i have a temp juggad fix(Like yours) and will get the bush replaced from a FNG at the next service. A similar situation occurred with my aunts 2014 ecoboost ecosport and ford asked to change the entire assembly, a FNG just replaced the bush(better quality plastic that they claim will outlast the rubber one), no sweat, so i assume it should be fine with this fiesta that shares the same IB5 gear box.

I had my steering rack repaired by a good FNG for a fraction of the cost ford was charging to replace the entire assembly(37k!)

For OEM shocks ,clutch and other parts you can try boodmo or a reputed third party brand. Since you have time, you can order them if you dont want third party spares.

The cost of replacing the timing belt, pulley, tensioner and Drive belt will be around 12k with labor. I did this job from Ford in May 2022. The manual says to replace timing belt every 120k km or 5 years, i did it after 7 years and it was showing a fair amount of wear so its better to get it replaced soon.

For the other things on your list, with more clarity we can advice you what to do.
Quote:
Originally Posted by shipnil View Post
1. Your cars shock absorbers definitely look gone. Both the photos show oil leak. You should replace.

2. Ford recommends the timing belt replacement at 1l or about 10 year mark. This involves timing belt as well as tensioner pulleys and also auxillary belt and pulleys. It used to cost about 12k 3 years back. You should do that.



Other points are not clear.
Quote:
Originally Posted by sagarpadaki View Post
The shock absorbers are definitely gone. It makes sense to change the strut mounts and bearing as well. Rear , just shocks are sufficient.

Clutch master cylinder if leaking must be replaced.

Timing belt should be replaced at 10 year mark.

I feel the above are mandatory. The other items, you can take a call based on how it is impacting your driving experience.
.
Ford manual states that the timing belt should be replaced every 120k km or 5 years. The 10 year interval is meant for UK fiestas(from what i read). the entire cost for belt, tensioner, pulley and the drive belt should be below 13k. I did it for under 12k in May of this year.


Cheers
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Old 8th September 2022, 19:41   #14
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Re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

If it is a diesel, get the repairs done at an FNG.
If it is a petrol, sell it and buy a small car for your requirements.
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Old 8th September 2022, 22:38   #15
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Re: 1-lakh rupee service & repair bill for a 10-year old Ford Fiesta

Just try to find official Ford distributor in your city and order only essential parts that really require the change,this can be done at any good FNG.

I recenlty ordered some spares from one such distributor and got 3 percent less on MRP. And yes, Ford ASS in my city regularly run campaigns where they provide around 10-15% discount on belts,pulleys and associated labour.As I could see on Boodmo,front shocks are around 2400/piece which is not really expensive.

Don't hurry and sell it off as these are some regular wear and tear you are facing and can be easily managed. I myself have mantained a gen 1Figo for 10years and recently bought second gen Figo as well.

Off the topic, it sometimes really bothers/irritates me when some of the people in OUR "auto-enthusiastic" forum so easily advice to let such cars go or sometimes discourage people from buying such great cars and buy some new run of the mill cars off the shelf. No offence.

Last edited by kkg : 8th September 2022 at 22:40.
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