[bigbearddriver]

I'm sorry to be the one to break this to you, but your CVT transmission is failing. All the issues mentioned by you are common troubles that all CVT transmissions face at least once in their lifetime if they're not maintaned correctly. Be it the Mazdas or Audis, this particular transmission is dreaded. I'm shocked that yours is just a 3 year old car with not many kms added on the ODO meter.

I suggest that you keep pushing Maruti Suzuki India and ask them to replace the entire transmission while it is still under warranty. Do not let them take you for a ride.

I have extensively studied CVT transmissions, they're the best till the time there is nothing wrong with them. But the moment one component fails, the entire transmission almost tends to fail catastrophically with time. The only option you would then have is to get it rebuilt from a trusted transmission shop. Hence, I again recommend you to compel Maruti Suzuki India to replace the entire transmission under warranty.

Good luck to you.

[SidTheChamp]

So much problem with Baleno CVT. It is shocking.
It seems other than Torque converter AT , none of the other Automatic transmission are reliable enough or hassle free to have a good long run

[sudipt123]

Originally Posted by bigbearddriver

I'm sorry to be the one to break this to you, but your CVT transmission is failing. All the issues mentioned by you are common troubles that all CVT transmissions face at least once in their lifetime if they're not maintaned correctly. Be it the Mazdas or Audis, this particular transmission is dreaded. I'm shocked that yours is just a 3 year old car with not many kms added on the ODO meter.

I suggest that you keep pushing Maruti Suzuki India and ask them to replace the entire transmission while it is still under warranty. Do not let them take you for a ride.

I have extensively studied CVT transmissions, they're the best till the time there is nothing wrong with them. But the moment one component fails, the entire transmission almost tends to fail catastrophically with time. The only option you would then have is to get it rebuilt from a trusted transmission shop. Hence, I again recommend you to compel Maruti Suzuki India to replace the entire transmission under warranty.

Good luck to you.

Thanks for your Analysis, the problem is that MARUTI won't acknowledge the transmission issues and state that-since the scan tool doesn't show up any DTC codes- all the parameters are with specified tolerances.

Also they compared with a stationery Automatic- fired up the engine and shifted the gears, when i complained on cold start jerking.

I have booked a SR with another NEXA Dealer this week. Will keep you posted.

MARUTI infact stopped replying to my email and esclation in the meanwhile.

Thanks,
SC

[sumeethaldankar]

I am not sure why Maruti is not honoring warranty in this case. All they need to do is take a proper test drive and verify the various issues. Please take the car to one of the larger dealership networks. M/S Velox Motors seems new to me. I hope your problem is fixed soon. I have seen cases where entires transmissions have been replaced by the manafacturer of another brand in case of issues under warranty, not sure why Maruti is making you run around. Hope the new dealer addresses your problem.

[sudipt123]

So I just visited Nexa service Wagle Estate thane and SAdv took a test drive. Pointed some of the symptoms which occurred ie jerking. He denied transmission issues. Saw the service history, and told me to wait. He spoke to DSvM and came back saying they are unable since Maruti has already denied warranty claim. Seriously pissed with Nexa attitude n Dealers.

[sumeethaldankar]

Originally Posted by sudipt123

So I just visited Nexa service Wagle Estate thane and SAdv took a test drive. Pointed some of the symptoms.

Did you try this escalation page?
https://www.marutisuzuki.com/corpora...escalate-first
Again a proper test drive should demonstrate all issues. Wonder why they are not acknowledging the same.

[sudipt123]

Originally Posted by sumeethaldankar

Did you try this escalation page?
https://www.marutisuzuki.com/corpora...escalate-first
Again a proper test drive should demonstrate all issues. Wonder why they are not acknowledging the same.

I tried this through Nexa website
https://www.nexaexperience.com/conta...ate?Type=Final

[sudipt123]

Update: -

After Reaching Maruti through and writing a mail to Customer Service Head- Nexa, RSvM, SH, get a call from the Dealer that they are arranging the Technical Head visit in the Dealership to once again re-asses the problems being faced with my CVT transmission on the Baleno. Unfortunately the appointment had to be postponed due to TH being unwell. I shot a mail to them stating - Looking forward to an earliest resolution.

1 more observation which I must check with fellow Baleno CVT owners- On steady acceleration from start- is it normal for the RPM to jump (few hundred RPM's) while the cvt belt is switching over to the higher ratio pulley?
- this is usually accompanied by a humming sound when the TC locks or so.

Also Once the car has been driven for 20-30 kms or so and in the higher gear ratio or speed, the RPM needle drops to barely ~1000 to 1200 RPM and considerable lag is felt to pick up RPM after throttle application. Pls advise.

Thanks
S.C

[MotoBlip]

Originally Posted by sudipt123

Update: -

1 more observation which I must check with fellow Baleno CVT owners- On steady acceleration from start- is it normal for the RPM to jump (few hundred RPM's) while the cvt belt is switching over to the higher ratio pulley?
- this is usually accompanied by a humming sound when the TC locks or so.

At the start from a standstill, there will naturally be a jump in RPM based on pedal input, as is typical with any transmission. If you're encountering a jerk during this process, that's not normal; it should be smooth. Additionally, a slight humming or whine sound is typical. However, I can't determine if there's any transmission locking or unlocking happening. Perhaps you're experiencing slipping?

Also Once the car has been driven for 20-30 kms or so and in the higher gear ratio or speed, the RPM needle drops to barely ~1000 to 1200 RPM and considerable lag is felt to pick up RPM after throttle application. Pls advise.

What do you mean by a higher gear ratio here? Like in S or L mode? For speeds in that range, and at least in S mode, the RPM will drop down as you mentioned; that is normal too. However, in L mode, the RPMs should stay high. In D mode, too, it will drop the RPMs to increase mileage. There might be a momentary lag in this case since the engine is not in its power band; that is just CVT behavior, and of course, it will entail you changing your driving style a bit. As for the driving experience, I think you're comparing it too much with traditional transmissions. No, it won't react like them, and it certainly is a bit different.

I hope Maruti fixes all your issues soon, and the tech visit this time bears fruitful results. Otherwise, it is a great no-nonsense city car.

[sudipt123]

Update:

Took a test drive with MSIL and outcome is that they won't admit the gearbox has issues. I even demonstrated the L Mode offering no Engine braking in a parking ramp with a gradient of about 10 - 15 degrees where RPM hovered around 1200~ 1600 RPM with no throttle input. He said he will check back. Therefore I have decided to close the case. Seems MSIL needs a catastrophic GB failure to admit the sucky GB issues.

I can only appeal to fellow members (staying near North Central Mumbai) who have a Baleno CVT to take a test drive of my Vehicle and compare and vice-versa.

Therefore, as a preventive action, I plan to replace the CVT Fluid using Team Bhpian thread of @lxskllr

https://www.team-bhp.com/news/heres-...vent-big-bills

Till then!

Regards,
Sudipto

[sudipt123]

Hi Team BHPians,

I have captured some videos and highlight the issues faced on the CVT transmission. Maruti is denying warranty and request for alternate options: -

I want to substantiate the claim of CVT Gearbox issues with a couple of videos recorded driving my vehicle.

Exhibit 1:

In This scenario, I was driving in City traffic, approaching a speed bump at around 20 Km/Hr and slowing down due to a vehicle in front of me. I Start De-accelerating (braking) with car reaching 1K RPM and notice the jump of RPM needle at around 8 sec mark of the video to about 1.2K RPM, with again settling down to 1k and below. All this time I never pressed the throttle (during braking) and was braking steadily.

https://youtube.com/watch?v=jwB1Z4ET_7M?feature=share

Exhibit 2:

This scenario I was doing highway speeds around 60 km/hr with sparse traffic. Having attained cruising speeds with RPM around 1,7K, notice the jump of the RPM needle at around 0:13 sec of the video, and again settling back to the same RPM indicating CVT belt slippage.

I explained both the issues to the Maruti Technical team who have taken the test drive, but I have been informed that this is not an issue according to them. I want to understand, what will qualify as a gearbox issue then as this is not normal?

https://youtube.com/watch?v=EtygkFImQCY?feature=share

[sudipt123]

Team bhpians!
I wanted to update on the status of the gearbox issues being faced. As days goes on the jerking issue is getting worse. Currently Nexa TSM has denied the claim last month and I had an assesment done by a competent mechanic. In 5 minutes of driving he vetted that car is facing gb issues and to approach Maruti. Since Maruti has already denied the claim and with no contact with the higherups for escalation, I have turned to the forum for help. If any member can help me with the relevant Maruti Contact, I would be grateful.

TIA
Sudipt

[BlackBeard]

Originally Posted by sudipt123

Team bhpians!
I wanted to update on the status of the gearbox issues being faced. As days goes on the jerking issue is getting worse. Currently Nexa TSM has denied the claim last month and I had an assesment done by a competent mechanic. In 5 minutes of driving he vetted that car is facing gb issues and to approach Maruti. Since Maruti has already denied the claim and with no contact with the higherups for escalation, I have turned to the forum for help. If any member can help me with the relevant Maruti Contact, I would be grateful.

TIA
Sudipt

Has Maruti shared their escalation matrix/protocol with you? they are supposed to. In case you are not happy with them you can escalate the issue to a local/regional head or higher. Find their contact and mail them.

Also STOP using the car in the meanwhile. CVT gear box repairs are prohibitively expensive and a gear box swap is cheaper.

[sudipt123]

Originally Posted by BlackBeard

Has Maruti shared their escalation matrix/protocol with you? they are supposed to. In case you are not happy with them you can escalate the issue to a local/regional head or higher. Find their contact and mail them.

Also STOP using the car in the meanwhile. CVT gear box repairs are prohibitively expensive and a gear box swap is cheaper.

I used the Final escalate option on the Nexa website and tried to escalate the issue. However maruti has not shared their escalation matrix so far.

Since this is the only car I have, its not possible to stop using it altogether. Maybe I will try to minimize the usage till issue is addressed. Mail by TSM states they have not found any problems.
Upon consulting with my friend, seems I have to gather significant evidence to prove my case.

[BlackBeard]

Originally Posted by sudipt123

I used the Final escalate option on the Nexa website and tried to escalate the issue. However maruti has not shared their escalation matrix so far.

Please check your DM, I have sent you some contacts. See if it helps.