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Old 7th December 2023, 11:04   #1
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One-Touch Indicator resets in Hyundai Alcazar

One-Touch Indicator resets in Hyundai Alcazar Signature(O) DCT

I have recently upgraded from the Hyundai Creta SX(O) IVT (2020 Petrol) to the Hyundai Alcazar Signature(O) DCT (Petrol). I have observed this strange issue with the software system that the Hyundai service center couldn't understand to resolve. Their backend support also claimed that nobody reported this issue.

Problem Area:
One-Touch indicator Flash (Settings -> Vehicle -> Lights -> One-touch indicator)
There are 3 options here - 7 flashes, 5 flashes, and 3 flashes.

I want it fixed at 7 flashes, but it resets to 3 automatically. It always happens after a cooling period of 3-4 hours, not during short breaks of engine off/on. Every morning I have to set this option to 7 flashes and again in the evening while returning from the office.

I have used the same option in Creta (2020) and never faced this problem because it never used to reset. But with the same AV system, the Alcazar has this problem.

The Hyundai service center engineer asked me to keep the car at their service center for at least 24 hours to check this problem. They will observe the witness the issue themselves and then do some troubleshooting by switching some fuses or other things. I am not sure about this kind of blind troubleshooting because they do not sound convincing to solve the problem for me.

All Alcazar owners - Please let me know if you have observed the above issue.
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