Re: Mercedes GLC 300 Petrol 4MATIC | Ownership Review Mods,
Please move or delete if it's not relevant to this ownership thread.
But I do want to highlight a test drive experience I had with Mr. Roshan Shetty, from Landmark Mercedes- Mumbai.
Disclaimer: I'm not associated with Mercedes, Roshan, or Landmark in any way, but just want to share a positive experience. (His number, incase needed, is +91 6351149097)
We had a flexible budget and were looking at cars between 30 and 70 lakhs - also test drove the GLC in the process. This was in late October.
We finally settled on a Hycross which we have booked.
Coming to the test drive - I've genuinely not met a person who's more courteous than Roshan. I usually wouldn't think too much about how the SA's conduct is, however, he left a massively positive impression on me. The way he conducted himself, how humble he was when highlighting features, and was quite knowledgeable too. Not to mention, he mentioned that given its a soft roader SUV, it should be test driven in a way to live up to the term SUV, i.e. in challenging conditions. It was a truly luxurious experience, something I've felt for the first time. My dad and I, both were feeling bad to not do business with him once we had finalised our choice.
Just look at his response when we informed him about the Hycross Quote:
[29/01, 14:03] My dad: Hello Roshan, Thanks so much for your patience!
We have decided to go for a more utility vehicle than this one, this time, hycross!
I must put on record that you have been the best salesperson my son and I met in life so far! You left and indelible mark on us.
[29/01, 14:07] Roshan: Good Afternoon Sir
Thank you so much for your kind words, they truly mean a lot to me. I completely respect your decision, and I’m sure the Hycross will serve you well.
It was an absolute pleasure interacting with you and your son, and I sincerely look forward to crossing paths again in the future. Please do not hesitate to reach out anytime , I’d be more than happy to assist you in any way I can.
Wishing you many safe and wonderful journeys ahead! Happy Motoring Sir
Best regards,
Roshan Shetty
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Last edited by Staraptor : 29th January 2025 at 14:49.
Reason: Added quotations to convo
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