Being charged in First Service of Accord 2008

FaeLLe · 15th October 2008, 11:00

Hello everyone,

Need some urgent advice...... Giving my new Accord for first (1000Km) service tomm to Arya Honda.

The female on the phone tried to convince me that I need to PAY for the change of oil and oil filter in *such* cars, she insisted that other cars they might be giving but *such* cars Honda is advising to change these and that you must pay for it.

Now from my past history with other luxury cars that probably cost 5x more than this I know that what she is saying is utter nonsense. So I convinced her that I know what I am talking about very diplomatically. So she said my service adviser will talk to you tomm when you come in.

Can other TeamBHPians please tell me what is going on? Shes just trying to sell me something that I am entitled to for free right? The oil change and filter change are default in first service isnt it?

Do advice with urgency please

aerohit · 15th October 2008, 14:45

Its the labor that is free, not the parts.

suman · 15th October 2008, 14:57

You have to pay for the Oil & filter & other such consumables, its only the labour that's free.

bblost · 15th October 2008, 14:57

Please refer to your service manual.
It should ideally mention that while the service is free the consumables are charged.

FaeLLe · 15th October 2008, 16:03

Oh I see. Thought spare parts replaced etc would be free too :/

Things like oil filter etc are not covered under service contracts then I guess.

GTO - Touring · 15th October 2008, 17:47

Quote:

Now from my past history with other luxury cars that probably cost 5x more than this I know that what she is saying is utter nonsense.

What premium cars have you owned that offer free oil changes? I am keen to know.

Good idea to change the oil @ 1000 kms on a new engine. All the metallic dirt will be thrown out.

Sahil · 15th October 2008, 18:09

Quote:

Originally Posted by GTO - Touring

What premium cars have you owned that offer free oil changes? I am keen to know.

His profile states he has a BMW too but I'm certain they do not provide free oil changes.
I get the oil changed due to the BMW's BSI maintence plan but i certainly wouldn't call that "Free" by any means.

nitrous · 15th October 2008, 18:52

Honda does milk Accord customers with premium prices for synthetic oil.

abhinav.gupta88 · 15th October 2008, 20:30

It is always charged.
only they dont charge any labour etc in the servicing period.

FaeLLe · 15th October 2008, 22:42

Quote:

Originally Posted by GTO - Touring

What premium cars have you owned that offer free oil changes? I am keen to know.

Good idea to change the oil @ 1000 kms on a new engine. All the metallic dirt will be thrown out.

I have a BMW 750Li and even though it was a few years ago when I got the first few services done dont think I paid anything :/

But then I did take out some extra coverage packages etc and post warranty AMC etc.

Quote:

Originally Posted by nitrous

Honda does milk Accord customers with premium prices for synthetic oil.

What is this synthetic oil?? The salesman did mention something of that sort.

iraghava · 16th October 2008, 00:13

Quote:

Originally Posted by nitrous

Honda does milk Accord customers with premium prices for synthetic oil.

And how is that? On what basis are you saying this?

CaliforniaKnight · 16th October 2008, 01:34

Even i am running synthetic on my 08 accord. I insisted on getting it done during th 10000km service and you can really feel the difference.I ended up paying 570 dirhams inclusive everything.

GTO · 16th October 2008, 09:46

Quote:

Originally Posted by FaeLLe

But then I did take out some extra coverage packages etc and post warranty AMC etc.

Not free then, is it? You have effectively pre-paid the cost of consumables.

BTW sweet ride, that V8 must revv like a dream.

Quote:

what is this synthetic oil?? The salesman did mention something of that sort.

Linky

vasudeva · 16th October 2008, 09:54

I have a friend who has an Accord, and he is extremely pleased with it. While that shows he is loaded and can afford it, he still complains of its service and repair costs.

Anyway, if it is Honda policy, you cannot do much about it. I suggest you write to Honda through web and find out. Does Accord require any oil change after only 1K.

awarty · 16th October 2008, 10:29

Somewhat offtopic, the three free services for the Getz include consumables, they even changed the airfilter for free because I pointed out thats its marked as 'Replace' in the 3rd service schedule.

Its been a while, but I recall that the original Sonata's free services also included consumables. They even included a wax job.

15th October 2008, 11:00	#1
FaeLLe Newbie Join Date: Sep 2008 Location: Mumbai Posts: 19 Thanked: 0 Times	Being charged in First Service of Accord 2008 Hello everyone, Need some urgent advice...... Giving my new Accord for first (1000Km) service tomm to Arya Honda. The female on the phone tried to convince me that I need to PAY for the change of oil and oil filter in such cars, she insisted that other cars they might be giving but such cars Honda is advising to change these and that you must pay for it. Now from my past history with other luxury cars that probably cost 5x more than this I know that what she is saying is utter nonsense. So I convinced her that I know what I am talking about very diplomatically. So she said my service adviser will talk to you tomm when you come in. Can other TeamBHPians please tell me what is going on? Shes just trying to sell me something that I am entitled to for free right? The oil change and filter change are default in first service isnt it? Do advice with urgency please
	() Thanks

15th October 2008, 14:45	#2
aerohit BHPian Join Date: Aug 2007 Location: India Posts: 978 Thanked: 981 Times	Its the labor that is free, not the parts.
	() Thanks

15th October 2008, 14:57	#3
suman Senior - BHPian Join Date: Sep 2005 Location: Kolkata Posts: 4,589 Thanked: 279 Times View My Garage	You have to pay for the Oil & filter & other such consumables, its only the labour that's free. Last edited by aah78 : 16th October 2008 at 02:12. Reason: Moved. Use the Report Post button to report any issues. Thanks.
	() Thanks

15th October 2008, 14:57	#4
bblost Team-BHP Support Join Date: Jul 2007 Location: Hyderabad Posts: 11,008 Thanked: 15,366 Times View My Garage	Please refer to your service manual. It should ideally mention that while the service is free the consumables are charged.
	() Thanks

15th October 2008, 16:03	#5
FaeLLe Newbie Join Date: Sep 2008 Location: Mumbai Posts: 19 Thanked: 0 Times	Oh I see. Thought spare parts replaced etc would be free too :/ Things like oil filter etc are not covered under service contracts then I guess.
	() Thanks

15th October 2008, 18:52	#8
nitrous Senior - BHPian Join Date: May 2004 Location: UAE/Lon/Madras Posts: 6,965 Thanked: 325 Times View My Garage	Honda does milk Accord customers with premium prices for synthetic oil.
	() Thanks

15th October 2008, 20:30	#9
abhinav.gupta88 Senior - BHPian Join Date: Sep 2007 Location: Delhi , India Posts: 4,092 Thanked: 325 Times View My Garage	It is always charged. only they dont charge any labour etc in the servicing period.
	() Thanks

16th October 2008, 01:34	#12
CaliforniaKnight BHPian Join Date: Jun 2004 Location: IND + DXB Posts: 980 Thanked: 141 Times View My Garage	Even i am running synthetic on my 08 accord. I insisted on getting it done during th 10000km service and you can really feel the difference.I ended up paying 570 dirhams inclusive everything.
	() Thanks

16th October 2008, 09:54	#14
vasudeva Senior - BHPian Join Date: Mar 2007 Location: Delhi Posts: 2,221 Thanked: 212 Times	I have a friend who has an Accord, and he is extremely pleased with it. While that shows he is loaded and can afford it, he still complains of its service and repair costs. Anyway, if it is Honda policy, you cannot do much about it. I suggest you write to Honda through web and find out. Does Accord require any oil change after only 1K.
	() Thanks

16th October 2008, 10:29	#15
awarty BHPian Join Date: Mar 2007 Location: Hyderbad Posts: 49 Thanked: 26 Times	Hyundai Includes Consumables Somewhat offtopic, the three free services for the Getz include consumables, they even changed the airfilter for free because I pointed out thats its marked as 'Replace' in the 3rd service schedule. Its been a while, but I recall that the original Sonata's free services also included consumables. They even included a wax job.
	() Thanks