Go Back   Team-BHP > BHP India > Team-BHP Reviews > Indian Car Dealerships


Reply
 
Thread Tools Search this Thread
Old 16th September 2006, 14:55   #1
Senior - BHPian
 
narayan's Avatar
 
Join Date: Aug 2006
Location: Singapore
Posts: 2,770
Thanked: 1,163 Times
Default

hi
i own a 2001 OHC. presently in chennai. ive been in cochin before. my experience with HONDA service centers has been mixed. all though, they are very cordial and treat you well when u are in for service etc, the fact that in most cities, its a monopoly ( single ) dealer means one does not have much choice...and the reason one needs choice is that - whenever the vehicle is taken for any problem, u never really get a person who listens to u patiently as to what the problem is. the service guys broadly note down what the issue is and invariably come back with a list of parts that need to be completely changed !! ive had this experience 3/4 times where the service guy just does not bother to consider any alternatives other than changing the whole part itself..

i gave this feedback to honda's local rep and he confirmed on record that they are coming out with a second dealership in chennai but i think this would again be with the same dealer but at a different location..

can i suggest ( if not already present ) developing a citywise, manufacturer wise list of mechanics who all members present here can vouch for so that we have a choice to consider...
narayan is online now   Reply With Quote
Old 16th September 2006, 16:22   #2
Senior - BHPian
 
Surprise's Avatar
 
Join Date: Feb 2005
Location: Chennai
Posts: 2,299
Thanked: 129 Times
Default

What you have written is exactly our experience. Sundaram Motors prefer replacing the entire part rather than doing touch up jobs.

Alternative-

Workshop: Electra Automotive
Contact Person: Chikku
Contact Number: 9884092882
Place: On Old Mahabalipuram Road at Perungudi

ps: You can atleast 2 OHC in service station at any point of time (atleast I had seen
Surprise is offline   Reply With Quote
Old 20th September 2006, 16:01   #3
BHPian
 
manavdotcom's Avatar
 
Join Date: Jul 2006
Location: Chennai
Posts: 133
Thanked: 6 Times
Question

Narayan, did Honda guys tell U a date when the second dealership will come up ..Any other feedback about Sundaram would be really helpful.
manavdotcom is offline   Reply With Quote
Old 20th September 2006, 20:28   #4
Senior - BHPian
 
narayan's Avatar
 
Join Date: Aug 2006
Location: Singapore
Posts: 2,770
Thanked: 1,163 Times
Default

by diwali/november somewhere near airport

other wise on sundaram service - well honda has sold a lot of cars here in chennai and continues to sell. sundaram all though a huge facility is simply too overloaded to give any kind of service ( leave alone personalised ) - that too for shelling out upwards of 8 lakhs for a car- ( maruti used to give me better service for my humble esteem....

if u have a driver and u have lots of money ur lucky!!! other wise, u need a lot of patience..
narayan is online now   Reply With Quote
Old 20th September 2006, 20:30   #5
Senior - BHPian
 
narayan's Avatar
 
Join Date: Aug 2006
Location: Singapore
Posts: 2,770
Thanked: 1,163 Times
Default

sometime in oct/november near airport is what he said.

sundaram is fully stretched bcos of large number of honda cars being sold. they just dont have time to spend on every vehicle. if they cant make atleast 3-5k out of ur visit, no point even going.

good if u have lots of money and a driver. else better have lots of patience...
narayan is online now   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
ARTICLE: Points to consider before TURBO-Charging your car Psycho On modifying a car 111 5th December 2014 20:04
Ford has given reward points for Rs.2459. What next? snaronikar Indian Car Dealerships 16 19th February 2008 16:09
Engine Swap for Maruti 1000 - points to note slipstream Modifications & Accessories 8 17th April 2007 12:44
what are the points to be checked before taking delivery of a new car?. aadix The Indian Car Scene 1 1st July 2005 23:31
How many points can NK expect (for the season)? Minardi Indian Motorsport 15 18th March 2005 02:56


All times are GMT +5.5. The time now is 11:40.

Copyright 2000 - 2017, Team-BHP.com
Proudly powered by E2E Networks