hi
i own a 2001 OHC. presently in chennai. ive been in cochin before. my experience with HONDA service centers has been mixed. all though, they are very cordial and treat you well when u are in for service etc, the fact that in most cities, its a monopoly ( single ) dealer means one does not have much choice...and the reason one needs choice is that - whenever the vehicle is taken for any problem, u never really get a person who listens to u patiently as to what the problem is. the service guys broadly note down what the issue is and invariably come back with a list of parts that need to be completely changed !! ive had this experience 3/4 times where the service guy just does not bother to consider any alternatives other than changing the whole part itself..
i gave this feedback to honda's local rep and he confirmed on record that they are coming out with a second dealership in chennai but i think this would again be with the same dealer but at a different location.. can i suggest ( if not already present ) developing a citywise, manufacturer wise list of mechanics who all members present here can vouch for so that we have a choice to consider... |