re: OEM ICE User Interfaces: Why so outdated? Well, what is a good UI is probably very much in the eye on the beholder.
I recently got my wife an iPhone and she doesn't like it. Claims it is completely counter intuitive. I pointed out that in the Netherlands 50% of the people over 50 years of age all have iPhone. That makes the Dutch very smart or the Apple UI very easy to understand. She doesnt agree.
Anyway, for me in order to like a car, the dashboard is a very important part of the total package. if I dont like the dashboard, the look and feel and how it works, I'll never buy the car.
Years ago I got close to getting a Peugeot 406 coupe. Beautifull, gorgeous car, designed by Pininfarini, but it had the most drab dash you could ever imagine. So I did not go for it.
I like complex/busy dashboards. The more dials, knobs and lever the happier I am. I love the old British style dashboards with switches and stuff thrown randomly about.
Having said that, I do appreciate the modern dashboard, such as you will find in many high end cars today as well. Very simple, sleek, and usually some sort of menu driven list of endless options.
When I get something new I will actually read the manual back to front before I start using it. That would go for my electrical tooth brush, smart phone and car or anything else. Got a pair of headsets the other day, read the manual first.
To me, it's just part of the enjoyment I get out of a new car. Sit in the car, go page by page through the manual and check out everything in the manual how it works in real life.
I remember getting into the new Jaguar XJ a few years back in the UK and the sales guy took more then two hours to explain the menu and the various settings. Great stuff, my wife absolutely hated it.
My neigbour back in the Netherlands used to be in charge of the Mercedes workshop near where we lived in The Hague. He got some health problems and he wasnt allowed to work full time and had to take it easy. He was very good with customers and they put him in charge of the customer familiarisation with their new Mercedes. So he would sit next to the customer in their brand new car and explain how it all worked. He told me he could not do it under two hours and that was on the base models. Anything more fancy he would need at least half a day.
He was always very upset with customers that just pressed start, slammed the gear into D and drove off without bothering with as much as adjusting the mirrors.
Let me share another experience. I'm no expert, but I have been driving and working and reading about cars just about all me life. I must have driven hundreds and hundreds of different cars with no problems. During our stay in the USA I travelled a lot and everywhere I rented cars. Never a problem. That was until Hertz gave me a Prius. At first I had no idea, just got in and got going. Then, I had to pull over somewhere to make a call or look on the map whatever. And I could not get this stupid car to move again!
I tried everything, there was no manual, there never is on a rental. So eventually I just called Hertz. They said, Oh you're in a Prius, happens all the time. Not sure what I had to do or what I did wrong, but it was something along the lines of put your foot on the brake, move this switch, put into gear etc. Anyway it went again. But as a UI it was utter crap. So that is my norm. If I cant figure out without a manual, and that would be rare, it is a particular bad design.
Not sure what makes a generic good UI. Do 50% of the people need to like it. 95%? i just dont know. Obviously, getting my wife to like any UI is a challenge to wich not a single design team in any industry has rissen. True Mission Impossible.
Takes all sorts.
Jeroen
Last edited by Jeroen : 15th April 2014 at 08:58.
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