Who : 3 BHPians on a Saturday, me, Biraj and roy_libran. Biraj and myself for full speaker set up change. Roy : re location of set up, done earlier.
What : Biraj gets Morel compo and coax for front and rear. Myself POLK coax all round, 4 of them. Vehicles: Punto and T JET. Roy just the re location on his Scorp
When : Last Saturday
Cost : Was not in mood to negotiate as stories of "excellent workmanship", "service" and "authenticity" were sculpted. Total was close to 30K. for speakers.
Work begins. On Biraj's car. Work starts quickly by their apparently skilled mechs. We leave for lunch asking Mr.Rana to install front coaxes, the polks for my car. We return from lunch and both cars done. We do the sound check and we are happy with performance on Birajs car! Stock HU, No rattles, vibrations and a solid sound. Biraj is happy with OUR choice!
We proceed to my car with the test CD. It immediately sounds terrible. After a great experience in the T Jet and same test CD, I knew I need the rears changed too. Ask Mr Rana to install the rear coaxes as well. Same, Polk DB652. And that's exactly when things start getting worse.
The younger mech, dismantles the door pads, and drills out the riveted stock speakers. He first starts to pry out the old speaker, and then uses a long screw driver as a drill bit to force the rivet ends out. He starts hammering it out from the inside, and with each blow the screw driver slips and hits the outer panel from inside creating dents on the door. Sharp pointed dents, pointing outwards. I scream at him and come running but he has already done damages and has the balls to say this is how it is always done! He has NO CLUE he has damaged the door!
Cut short: Mr Rana does promise to get the dents fixed/dry dented. It is done at a local ustaads place: again a jugaad work. Not to blame the denter, but there's as much you can do to cover up a sharp pointed dent!
I ask them the senior installer to take over, like he had done for the front and Birajs car. In no mood to stay longer than needed. He does the install, we do a quick check. Find vibrations, loose wires, broken front lock (repaired by the installer) and absolute lack of BASS.
We pay off, and go home. Poor experience, and lack of bass. It suddenly strikes, PHASING. With a quick balance and fader control setting I pin pointed to the fact that the front left speaker was OUT. That night, I open the door pad again, remove the speaker and voila! plus minus interchanged! The reason there was a strange sound signature that made no sense! There are still vibrations. One door I corrected last Sunday. Will fix one door at a time.
Mr Rana may have honest intentions: but he will always push for expensive products, is usually co operative but his outlet was EMPTY on a Saturday except for us three.
The worst part is what is hyped as quality workmanship is actually very bare minimum without which it is not classified as a "job" done. Even the senior mech, who was known to be sincere, will always say it is the car that rattles not the install. Me and Roy, proved him wrong by solving a vibration problem due to cluttered wires hitting the inner sheet.
And Yes! What is sold as damping, is actually butyl rubber self adhesive sheets (mastic tape) used widely for cable joint waterproofing in BTS towers and transmission lines. There it comes as 2 inch tapes from the same company. It is 30 rupees for a 2 meter roll. Doesn't definitely add up to 900/- per sheet they are charging. When they say they are NOT cutting wires: well they are actually using a crimp on terminal that eats the existing insulation on stock wiring and makes a connection with the copper beneath. Tin crimps, which will rust away in a year is my take. The crimp pigtails are also 7/26 thin PVC insulated wire. Nothing to write home about but should do the job for some time.
The service can definitely be made better and over the last week I gather the general sentiment has been similar: highly overpriced, under delivered, shoddy work passed off as exemplary! Probably a halo effect now.