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Your network card should be in the same subnet but different IP Address (192.168.1.2) . 192.168.1.1 is factory default IP address for modem/router. To make sure - find the factory default setting button and keep it pressed for 3-4 seconds while powered ON.

Preffered DNS is not required initially to setup modem and what you entered there is subnet mask 255.255.255.0 which is placed at wrong position.

The above settings will work only if the modem IP address is 192.168.1.1. Otherwise it will not work. The easiest method to find out the modem IP address is to do the following steps.

1. In the network settings of the desktop, set the LAN connection properties to "Obtain an IP Address automatically". Use the same setting for DSN figure also.
2. Connect the modem directly to the laptop.
3. Make sure that the LAN connection is in "Connected" status. If yes, the modem should've assigned an IP address to the desktop.
4. Right click on the LAN connection and click "Status".
5. Go to "Support" tab and you will find an IP address against "Default Gateway" property. That will be the IP address of the modem.
6. Open the browser and type http://<Ip address found in step 5>
7. If in Step 3 the desktop LAN connection doesn't show "Connected" status, probably the DHCP server on modem will be disabled. To enable the same, the easiest method is to reset the modem. You can do it by keep pressing the RESET button on the modem back side or bottom. :thumbs up

@bhp_maniac: nice method suggested for identifying the IP address of the BSNL modem.

I would not suggest resetting the modem on your own, as the Username/password setup into your modem may be lost and you will still need to take it to the Customer care center of your ISP and get those fed into.

Do not reset the modem unless you are sure that the user/pass is something you can setup on your own.

Hi friend, Thanks for adding the point. I thought of adding it, but forgot :Frustrati
DO NOT RESET THE MODEM IF YOU DON'T HAVE THE USERNAME/PASSWORD WITH YOU AND YOU HAVE AN ALWAYS ON CONNECTION. If you have a dial up broadband(dialing from desktop), the username/password will be saved in the desktop/laptop which will not be lost by resetting the modem.

Hi bhp_maniac

As suggested by you ,in LAN connection properties i selected option "Obtain an IP Address automatically" same for DSN as well.
But under support tab ,default gateway was coming as blank.Even i tried after resetting the modem but no success.

Then i tried setting the LAN card properties manually i.e default gateway to 192.168.1.1 and IP address to 192.168.1.2.
After doing this i got authentication popup while accessing modem configuration page but tried username/password as admin/admin and admin/password but it failed saying not authenticated :Frustrati.

Am i missing something ?

Ok, probably the DHCP server on modem may not be enabled. That's the reason why modem is not assigning an IP to the desktop.

In your case, the LAN connectivity is OK now. The only issue is that the username/password given is wrong. As far as I know, UT star modems have user name password as admin/admin. Even after resetting, if the page is not authenticated there is no way other than asking the provider for the username/password. May be they have modified the default password in their custom firmware.

i am using this modem which was provided by my last internet provider as an alertnative (bsnl modem got burnt) :) so cannot go back to them asking for username /password.This was supposed to be returned back but nobody came to pick it up.

Is there any other option ?

Hi friend, try this. Give user name as admin and password as utstar. If it works, get me a treat ;)

@bhp_maniac

Thanks a lot man for the help ,finally it worked .
Treat is due for sure !!!!

Im posting the screenshot from the config page .

Please suggest if the connection properties are ok ...

Folks, I'm on the 1350 2 MBPS plan. However, I'm getting only about 512 kbps speed. I remember reading one of Riju's mails (unable to locate it now) saying that it is a setting on the router page that needs to be changed. Can anyone help?

There you are. The maximum download rate you can obtain from this line is 463/8 = 57.8kBps. There may be two reasons for a low downlink rate.

1. Exchange has not changed the port to a high speed one and hence the down link rate is the old value.
2. Modem itself adjusted the data rate so that a reasonable SNR is obtained.

The attenuation figures tells that your home may be around 4km distant from the exchange. But at 57.5dB attenuation and 463 kbps, you should get around 22-25 dB SNR. So I guess, there is some noise issue in the line. One thing you can try is to check for any joints in the overhead line and clean the same. Also try removing the ADSL splitter and connecting the line directly to the modem.

BSNL disabled my internet and phone saying non-payment of bills.

Last month, they charged little extra (they charged telephone rent which was not in the plan) and I went to BSNL office and got it corrected. Then the corrected amount was paid.

This month's bill now comes with that extra amount which I didn't pay last month, and today morning while accessing internet, I get this:

How annoying!!


Now accessing net through my backup connection (Airtel edge) which works perfectly at the moment - very surprising

My BSNL broadband connection is extremely slow for the past few days. Worse than a dial-up. Their customer care is not reachable. Does anyone else face this issue? Any problem with their gateways?

Same here. No idea. But started getting faster by today.

Try re-booting the modem once. At times, it works.