Laptop Problem...Urgent help required

cooljay · 23rd November 2005, 18:55

Guys,

My Compaq V 1040 laptop refused to start up couple of days back.
Its just 2 months out of the warranty period.
The HP service center guys in Delhi have said that the motherboard is gone and will have to be replaced. They have quoted me Rs. 30,000 for replacing.
I just want to know if i have any other options as it seems too expensive to me. I might as well put in some more money and buy a new laptop.
I am not a very technical guy, so just wanted an opinion if there is any possibility of buying a new motherboard and replacing it from the market on my own.
Guys please help

The Wolf · 23rd November 2005, 20:55

Dude, if you were in bangalore I wouldve surely got it repaired if there is a probability of doing so...PM me if you are willing to bring it down for high end diagnosis.

neoranjit · 23rd November 2005, 21:12

Not sure abt the Hp. But in case u plan to get a new one.. get a Thinkpad.. Works like a charm. all the time.

airfoil · 23rd November 2005, 21:31

What are the symptoms? Do you get any sort of display at all and/or LEDs turning on?

jkdas · 23rd November 2005, 23:23

mate, more symptoms pls as airfoil asked for.

and doing it yourself is a nonono.

cooljay · 24th November 2005, 09:52

Thanks for your replies guys.

There are absoloutely no lights or anything happening. When I press the power switch, nothing happens, I mean really nothing ...... no LEDs. lights etc. Its absolutely dead.

And I wasnt planning to do it myself.
What I mean is, is it possible to get the motherboard replaced outside in the market ( not at the HP service center) at a more reasonable cost. Is there something like this easily available and can it be easily installed.

VtecDeGr8 · 24th November 2005, 10:02

Try starting with a different battery of same model (check with your friends/colleagues for similar model). BTW how old is your laptop.

airfoil · 24th November 2005, 12:12

From the looks of it, it does appear that something is fried. Since it is out of warranty, you may want to attempt getting it checked at a place that specializes in chip level repairs. Chances are, you could get it fixed for as low as Rs. 1000.

jkdas · 24th November 2005, 13:03

check battery and power supply. if the laps too old, there can a chance your power connect point is busted.

RX135 · 24th November 2005, 13:23

Pardon me if you have already tried it. If you switch off laptop while network connections are not shutdown properly, it will refuse to boot up normally. Keep the power button pressed for 5 seconds to bring it up.

Have the HP folks physically inspected it? If yes, then ignore above as they would have tried it out themselves. If the motherboard is fried, not much that you can do about it.

cnu · 24th November 2005, 13:46

Quote:

Originally Posted by RX135

If you switch off laptop while network connections are not shutdown properly, it will refuse to boot up normally.

Does this happen only with HP notebooks ?

RX135 · 24th November 2005, 13:51

Quote:

Originally Posted by cnu

Does this happen only with HP notebooks ?

Nope. It's same on IBM ThinkPad also. I use T41.

gkrishn · 24th November 2005, 14:08

The problem could be around the power unit and battery. At worst they might have gone bust and rest of the system is still intact. Get it to some reputed computer repair shop.

tsk1979 · 24th November 2005, 15:03

You can go to nehru place. It has got "unauthorized" laptop repair shops. In most cases it is a case of a blown cap, or track. It will cost you 1000rs approx. I do not know any shops in delhi(havent been there for long) but I guess if you ask around in your workplace about a reliable shop it should help

cooljay · 27th November 2005, 23:05

Got the whole problem sorted out at Nehru Place for 3500 bucks.
Works like a charm now, no issues.

It really makes one wonder what justification the authorized service center has to quote ten times the real cost of fixing the problem.
I am really gonna think carefully before buying another HP product.

Thanks to all who tried to help.
Mods - please feel free to close the thread.

23rd November 2005, 18:55	#1
cooljay Newbie Join Date: Jul 2005 Location: Delhi Posts: 3 Thanked: 0 Times	Laptop Problem...Urgent help required Guys, My Compaq V 1040 laptop refused to start up couple of days back. Its just 2 months out of the warranty period. The HP service center guys in Delhi have said that the motherboard is gone and will have to be replaced. They have quoted me Rs. 30,000 for replacing. I just want to know if i have any other options as it seems too expensive to me. I might as well put in some more money and buy a new laptop. I am not a very technical guy, so just wanted an opinion if there is any possibility of buying a new motherboard and replacing it from the market on my own. Guys please help
	() Thanks

23rd November 2005, 20:55	#2
The Wolf Senior - BHPian Join Date: Jan 2005 Location: Bangalore Posts: 1,118 Thanked: 71 Times	Dude, if you were in bangalore I wouldve surely got it repaired if there is a probability of doing so...PM me if you are willing to bring it down for high end diagnosis.
	() Thanks

23rd November 2005, 21:12	#3
neoranjit BHPian Join Date: Jan 2005 Location: Chennai Posts: 588 Thanked: 195 Times View My Garage	Not sure abt the Hp. But in case u plan to get a new one.. get a Thinkpad.. Works like a charm. all the time.
	() Thanks

23rd November 2005, 21:31	#4
airfoil BHPian Join Date: Oct 2004 Location: Hyderabad Posts: 318 Thanked: 81 Times	What are the symptoms? Do you get any sort of display at all and/or LEDs turning on?
	() Thanks

23rd November 2005, 23:23	#5
jkdas Senior - BHPian Join Date: Sep 2005 Location: Thiruvananthapu Posts: 9,687 Thanked: 1,492 Times View My Garage	mate, more symptoms pls as airfoil asked for. and doing it yourself is a nonono.
	() Thanks

24th November 2005, 09:52	#6
cooljay Newbie Join Date: Jul 2005 Location: Delhi Posts: 3 Thanked: 0 Times	Thanks for your replies guys. There are absoloutely no lights or anything happening. When I press the power switch, nothing happens, I mean really nothing ...... no LEDs. lights etc. Its absolutely dead. And I wasnt planning to do it myself. What I mean is, is it possible to get the motherboard replaced outside in the market ( not at the HP service center) at a more reasonable cost. Is there something like this easily available and can it be easily installed.
	() Thanks

24th November 2005, 10:02	#7
VtecDeGr8 BHPian Join Date: Sep 2005 Location: PHX...Chennai Posts: 39 Thanked: 10 Times View My Garage	Try starting with a different battery of same model (check with your friends/colleagues for similar model). BTW how old is your laptop.
	() Thanks

24th November 2005, 12:12	#8
airfoil BHPian Join Date: Oct 2004 Location: Hyderabad Posts: 318 Thanked: 81 Times	From the looks of it, it does appear that something is fried. Since it is out of warranty, you may want to attempt getting it checked at a place that specializes in chip level repairs. Chances are, you could get it fixed for as low as Rs. 1000.
	() Thanks

24th November 2005, 13:03	#9
jkdas Senior - BHPian Join Date: Sep 2005 Location: Thiruvananthapu Posts: 9,687 Thanked: 1,492 Times View My Garage	check battery and power supply. if the laps too old, there can a chance your power connect point is busted.
	() Thanks

24th November 2005, 13:23	#10
RX135 Senior - BHPian Join Date: Dec 2004 Location: pune Posts: 2,106 Thanked: 75 Times	Pardon me if you have already tried it. If you switch off laptop while network connections are not shutdown properly, it will refuse to boot up normally. Keep the power button pressed for 5 seconds to bring it up. Have the HP folks physically inspected it? If yes, then ignore above as they would have tried it out themselves. If the motherboard is fried, not much that you can do about it.
	() Thanks

24th November 2005, 14:08	#13
gkrishn BHPian Join Date: Aug 2004 Location: Bangalore Posts: 626 Thanked: 93 Times View My Garage	The problem could be around the power unit and battery. At worst they might have gone bust and rest of the system is still intact. Get it to some reputed computer repair shop.
	() Thanks

24th November 2005, 15:03	#14
tsk1979 Team-BHP Support Join Date: Feb 2005 Location: San Jose, CA Posts: 23,717 Thanked: 22,825 Times View My Garage	You can go to nehru place. It has got "unauthorized" laptop repair shops. In most cases it is a case of a blown cap, or track. It will cost you 1000rs approx. I do not know any shops in delhi(havent been there for long) but I guess if you ask around in your workplace about a reliable shop it should help
	() Thanks

27th November 2005, 23:05	#15
cooljay Newbie Join Date: Jul 2005 Location: Delhi Posts: 3 Thanked: 0 Times	Got the whole problem sorted out at Nehru Place for 3500 bucks. Works like a charm now, no issues. It really makes one wonder what justification the authorized service center has to quote ten times the real cost of fixing the problem. I am really gonna think carefully before buying another HP product. Thanks to all who tried to help. Mods - please feel free to close the thread.
	() Thanks