re: Taking favours from a dealership for giving them business I guess like the most of us here, we get asked a lot of questions. What car to buy, what computer/laptop to buy, what is better nikon or canon. etc...
I used to give advice for most of these things right from college days, and most of the uncles and aunties have taken them. Soon, you get called stating that the computer is not working, the fonts are too big, the printer is not printing borders on word documents, and what not. I have even been blamed on making a recommendation and costing money on an unreliable product. (Well, lightning and old 56k modems don't go together).
Another example, a friend asked if he should go in for a canon or a nikon, and that he wants to shoot all kinds of stuff right from landscape to portrait and night photography. I know he is not a photography enthusiast. I recommended a good point and shoot like panasonic lumix. Then he gave a vibe which felt like - 'why are you recommending an inferior product to me?' and I did not feel like giving anymore advices to him. Since the last 3 years, he uses a DSLR with the basic kit lens on automode, and still asks me advice on why the photo is not coming out correctly. I just smile.
So, these days, I have devised a new way of giving advice. When a friend asks for a recommendation, I provide him with some relevant reading material, like link to a forum or a thread, etc. Once done, I ask him his opinion of the product. Only once he can conclusively say a few things on it, would I add my point to it. Else, i do not provide any more advice. I clearly state the following - a) pros b) cons c) warranty and service d)other products / alternatives e) running cost f) upgrade options g) and the best deal that I was able to find.
I ask then ask him to think about it for a week and ask him to personally find a better deal. The onus of choosing the product and the variant and where to pick it up lies with him. I would also stress to him that there would be other that may disagree with the choice that he has selected, so to go out and reach out to others to get their point of view and then assess those as well. This also brings up very lively discussions within the office group and different point of views. This is the way that I am doing things currently.
Things get a little tricky with my relatives, as I cannot ask them to go read about it on a link. So, I politely tell them about my opinion and then add - 'this what I think, i am not really sure about it'. So an uncertainty is maintained. This is intentional as I do not want them to fall back and blame me if things go incorrectly. (They tend to remember about things that did not work, rather than things that are working correctly) . So even when I see them using a product that I would not touch with a bargepole and explain to me how very good it is, I smile and say, if it makes you happy, then the product is worth for you and has done its job. I never say anything bad about a product once a person has purchased it, or tell that person on how he could have got a better deal online. (Why make someone feel bad, sometimes, ignorance is bliss).
When it comes to used cars, my only statement is - "Do not ask me, I am not responsible for anything, buy a new car if you can afford it." Again, If the person has already purchased it, I would never say anything negative about it, but if i feel there is something wrong, I would say something like, - 'Did you check the alignment, may that needs to be looked at, also look at the discs while you are it'; or - 'Next time when you service the car, inform the service engineer about a 'thak thak' noise when you go over bumps'.
I guess we should have a thread / guide on - "How to best give advice to friends and relatives" that should be really helpful to all. So, if there are some guru's out there, please provide some knowledge and tips that we can incorporate into our daily lives.
Last edited by govigov : 23rd March 2016 at 12:45.
|