Re: Scoop! Production of Abarth Punto resumes Quote:
Originally Posted by Dr.Naren Did you manage to get Abarth Punto? I wanted to know about availability in Karnataka or Kerala. |
I had booked a Abarth Punto at Mangaluru on 2nd August 2017. Was initially promised delivery by 15th September. The dealers do not communicate at all. On repeated calls, they pushed delivery deadline to 15th October. Nothing happened. Then I managed to contact the Customer Relations Manager at Fiat. He said production is scheduled for 1st week of November and delivery by 2nd/3rd week of November. Never got any response form Dealer. Absolute silence. I finally cancelled my booking last month.
If the Abarth would have been delivered even by the third month we would have been happy to own one. We had overcome our apprehensions and taken the plunge. But my wife's patience snapped after 100 days and we lost our confidence in the dealership!
Very desirable car unfortunately let down by dealers. It is undoubtedly difficult for Fiat to sustain products that receive such low support in the market. I guess it’s a vicious cycle. Over a period of time, the profitless dealers have become disgruntled and don't care two hoots about customers.
I am now getting stonewalled on refund of booking advance. |