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Old 21st December 2021, 14:26   #16
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

Quote:
Originally Posted by TheGearBox View Post
Oh. In that case the only benefit I see in CTB is faster delivery of a much-in-demand model like the Creta as your booking gets priority.
But I wonder how this will work as more and more buyers opt for the CTB route while buying cars. As the number of online orders grows, it will be the same as booking a car from the showroom and there will be waiting periods galore!
I am not sure if many buyers opt for that route, but I can tell you one thing for sure. You will at least know 100% that your booking is in Hyundai's system. It may not be given priority, since I can confidently speculate that the dealers and the Regional sales folks do not follow the first come first served model.

For me, I waited for 3 months without even knowing that the dealer never punched in my order in to Hyundai's order queue. I found out, cancelled and got back my advance in full.
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Old 21st December 2021, 18:12   #17
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

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Originally Posted by abhisekbit View Post
I was happily driving my Diesel Honda Amaze 1st Gen 2013 model. It was around 8yrs old and had clocked 115000 km.
• The engine had started to develop minor leakage from the wall area
• Steering had started to develop a sound/play which could be heard if turned hard (approx. cost 35k)pickup.
My 2013 Honda Amaze(125000Km) has developed the same problems, leakage from the engine and play in the steering. Thanks for sharing the cost of repair.
Quote:
Lack of Modern-day features, even by 2013 standard this Amaze was pretty bare bones. Though I had upgraded the ICE to a 9" Android Touchscreen unit.
I am thinking of installing an infotainment system in my car. Can you please provide me some details about the touchscreen unit like model name, price, features(like android-auto, GPS, etc). Thanking you in advance

Last edited by pawank : 21st December 2021 at 18:13.
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Old 21st December 2021, 22:08   #18
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

Congratulations on your new car! Click to buy, is really something new and unheard before. Any similar options available from Maruti Suzuki ? My sister has booked Swift vxi amt month before and still no clue on the delivery dates.
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Old 22nd December 2021, 07:05   #19
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

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Originally Posted by abhisekbit View Post

Hyundai Creta SX Executive Petrol Manual -- Buying Experience by the ClicktoBuy process



This is my first post in the forum.
Congratulations to you on your new vehicle. Wishing you miles and miles of superb, trouble free ownership.

Quote:
September 23
Went to the showroom to understand what the process was going to be. Basically it’s the same portal which you can access from your home except in this case a PROMO code from the dealer was keyed in. So what this PROMO code does is that it shows the inventory and makes the booking a priority booking.
This should hopefully be the USP of the entire process - PROMO Code & Priority Booking - wherein the genuine buying customer can personally verify the stocks available and variants + colour choices that are on offer. I wish this becomes standard across all brands. Specially in times like this where semi-conductor shortages are delaying deliveries for eager buyers.
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Old 22nd December 2021, 13:24   #20
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

I really don't understand the obsession people have with panoramic sunroofs. If it was me, I would make my folks understand that it's a thing which will excite you in the beginning, but wouldn't care about it later on. I would never skip a good car to buy another average car with a panoramic sunroof.
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Old 22nd December 2021, 18:58   #21
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

So what I gathered is that the C2B route can offer quicker delivery only if you know the PROMO code. This means one will have to approach a dealer first to get them to provide the code. The dealer could very well negotiate that you buy insurance from them if they have to provide the PROMO code.

My other question is if I am ready to settle for a normal delivery, does C2B route provide a way to sidestep going with dealer/hyundai arranged financing or insurance? If so, at least that is one advantage in terms of increased transparency
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Old 22nd December 2021, 18:58   #22
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

Quote:
Originally Posted by Govardhansupra View Post
I really don't understand the obsession people have with panoramic sunroofs. If it was me, I would make my folks understand that it's a thing which will excite you in the beginning, but wouldn't care about it later on. I would never skip a good car to buy another average car with a panoramic sunroof.
I have a different perspective. Panaromic sunroof is not only for opening and sticking neck out. I have panaromic sunroof model and it really makes a difference just opening the blinds and let the light come in. It makes the long drives or even city drives in less sunny conditions very pleasurable. It also helps people who have motion sickness or who feel claustrophobic in dark interiors. All it takes a nice long drive with blinds open to fall in love. I'm not even talking aboout kids sticking their neck out, never have been a fan and don't allow my kids to do that while in motion.
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Old 22nd December 2021, 19:40   #23
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

Quote:
Originally Posted by interest View Post
My other question is if I am ready to settle for a normal delivery, does C2B route provide a way to sidestep going with dealer/hyundai arranged financing or insurance?
Just explored the Hyundai website ClickToBuy option. It seems that both insurance and financing are optional while going through the steps.
The insurance option is a checkbox.
Hypothecation charges are added by default, and an info button says "applicable only if you apply for loan".
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Old 24th December 2021, 11:51   #24
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

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Originally Posted by adisan View Post
Just explored the Hyundai website ClickToBuy option. It seems that both insurance and financing are optional while going through the steps.
The insurance option is a checkbox.
Hypothecation charges are added by default, and an info button says "applicable only if you apply for loan".
Thanks, but as I understand, for actual delivery formalities one will still need to coordinate with a dealer (probably one assigned by the website itself). Could this provide an opportunity for a dealer to force you to source insurance and financing through them? On the other hand, perhaps the chances of this happening could be lower because if you refuse to go ahead, hyundai will follow up and you would tell them about the dealer malpractice.
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Old 24th December 2021, 12:54   #25
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

Quote:
Originally Posted by interest View Post
...one will still need to coordinate with a dealer (probably one assigned by the website itself). Could this provide an opportunity for a dealer to force you to source insurance and financing through them? On the other hand, perhaps the chances of this happening could be lower because if you refuse to go ahead, hyundai will follow up and you would tell them about the dealer malpractice.

We get to choose the dealer we want as part of the CTB process.

There are two options under CTB.
One is full online purchase, where the payment is made upfront.
The other is just to book an order. Did not explore more on this.

Either way, the order seems to be placed with the OEM directly, and not through the dealer. Not immediately clear as to how much leverage the dealer will have in this case to force the customer. Guess we will get to know only when more people choose the CTB route to book their vehicles.
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Old 26th December 2021, 12:52   #26
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

Hello all,
I see a lot of question on the thread I posted. Thanks admin for bringing it in a new thread.
Was on a 1500+ km first roadtrip on the new car and hence the delay in replying.

Quote:
Originally Posted by TheGearBox View Post
Oh. In that case the only benefit I see in CTB is faster delivery of a much-in-demand model like the Creta as your booking gets priority.
But I wonder how this will work as more and more buyers opt for the CTB route while buying cars. As the number of online orders grows, it will be the same as booking a car from the showroom and there will be waiting periods galore!
Through the CTB route you will only get priority only if you know the PROMO Code/PRIORITY Code. Else it will fall in the process of normal queue. For a hot selling car will like Creta, normal waiting period is really really high. Some of the dealers in Kolkata have stopped accepting new Creta bookings due to the long booking period.

Quote:
Originally Posted by Chhanda Das View Post

A friendly tip : Please do not forget to properly break-in the car during the first 1000 kilometres by following the process mentioned in the user manual. Also, please remove that barcoded sticker from the rear left window of your Creta immediately unless you have done so already.
Wish you happy and safe drives ahead
Thanks for informing. I removed the sticker in the day of delivery in the showroom itself.

Quote:
Originally Posted by Aviator_guy View Post
Going by the OP experience I could make out that there are certain restrictions to use CTB.

1. Color choice (either black or white were available as per OP)
2. Bank loan (OP had to opt for the loan offered by the CTB platform)
3. Upfront payment ( OP had to pay off balance and also release loan amount in advance, taking leap of faith without any confirmation of delivery). I wonder how many of us would be ready to take this step.

Going by these points, I think the CTB option would still not be choice of masses (businessman, company lease, people not opting for loan, people looking for other color option etc.). Eventually it would come down people weighing in these scenarios before jumping to CTB.
Agreed. Color options were restricted to White and Black only for SX Executive Petrol Manual. Fancy colors like Blue, Lava Orange and Red were out of question.
Now coming to the loan part, after keying in my PAN card, it showed pre-approved loan amount from the banks where I had account and I had to select from that list. Fortunately the interest shown was lower than what my RM was offering.
The only point of concern was upfront payment (Loan + Downpayment) and was very apprehensive about that. But took a leap of faith based on the confidence from the sales representative.

Quote:
Originally Posted by vasanthn21 View Post
This is really interesting. This could get quite popular in the coming days. As I see it, the process is very transparent and this way the dealer cannot manipulate the delivery dates based on personal connects.
The only challenge I see is the upfront payment. What if I am not happy with the vehicle during PDI - what happens then?
PDI was done before registration when the car arrived in the dealer stockyard. But again if there would have been issues in PDI, I would be in a tricky situation. If any damages would have been noticed, would had to rely on dealership to fix the issue. Luckily the car was in perfect condition.

Quote:
Originally Posted by pawank View Post

I am thinking of installing an infotainment system in my car. Can you please provide me some details about the touchscreen unit like model name, price, features(like android-auto, GPS, etc). Thanking you in advance
I had installed a Foxfire unit 2gb/16gb capacitive unit with a GPS module. Like all android units its absolutely crap. The most important app is Google Maps which is extremely slow and sluggish in searching and navigation. But managed to make Wireless Android Auto work in the system. Wireless Android Auto works flawlessly in the system and makes the system smooth and usable.
Before selling the Amaze, I took the system out and installed the original system in Amaze. I ported the same system into the Creta

Quote:
Originally Posted by Govardhansupra View Post
I really don't understand the obsession people have with panoramic sunroofs. If it was me, I would make my folks understand that it's a thing which will excite you in the beginning, but wouldn't care about it later on. I would never skip a good car to buy another average car with a panoramic sunroof.
Definitely a WOW feature though not a must have feature. But just by opening the shade, the cabin feels a lot airy and also the kids and the family is super happy. Recently I did a road trip in Netarhat and watching the pine trees and the mountains through the open shade was blissful.
Check this out

But sticking your head out of the sunroof is very dangerous and do not recommend.
Also nowadays you want to buy a upper/top variant of any car and the sunroof(if not panoramic) would come by default.

Quote:
Originally Posted by interest View Post
So what I gathered is that the C2B route can offer quicker delivery only if you know the PROMO code. This means one will have to approach a dealer first to get them to provide the code. The dealer could very well negotiate that you buy insurance from them if they have to provide the PROMO code.

My other question is if I am ready to settle for a normal delivery, does C2B route provide a way to sidestep going with dealer/hyundai arranged financing or insurance? If so, at least that is one advantage in terms of increased transparency
You can skip the insurance part. I did that and took the insurance from outside. But the loan has to be from the portal. Actually for an order to be registered in the portal the amount needs to be paid in full before the order is registered.
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Old 22nd January 2022, 23:41   #27
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

Hyundai Creta SX Executive Petrol Manual -- Initial ownership review



Hello Everyone
Let me share with you the initial ownership experience of my new car Hyundai Creta SX Executive 1.5 Petrol Manual post 3.5k kms on the odo. There are very few posts in the forum on the 1.5L Manual petrol and thought of sharing my initial experience.
My previous car was a 1.5L Diesel mill from Honda Amaze which I have driven for 1.18L km and hence the experience will be catered from the point of view of a past Honda customer driving a diesel engine.

ClickToBuy : My experience of buying a Hyundai Creta online-img20211107162253__01_2.jpg
Last pic with the Amaze.

Let's Start.

Cons/Dislike
I would like to highlight the pros/cons based on the price point and compared to my previous cars and the cars I rejected
  • No Telescopic Steering -
    • Fortunately I have got a good driving position without this, which was not there in my previous car. Also still a miss in the price range.
  • Missing Switch Illumination –
    • Glaring miss, have to fiddle around at night, still have not used to the layout of switches.
      ClickToBuy : My experience of buying a Hyundai Creta online-img20220116215615.jpg
  • No Request Sensor in the passenger side door –
    • Another “good to have feature” missed, Honda City has sensors on both the front doors. Immensely helpful if you want to put some bags in the front passenger seat without taking out the key.
  • No Powered Tailgate or hands free tailgate opening –
    • Am I asking too much at this price point ? But again Hyundai Verna which is cheaper than the Creta has this so why not.
  • Hard Plastic in the door pads, no soft touch material in the door armrest --
    • Available in higher versions though but not in SX minus. Plan to do it aftermarket.
  • Low Quality Plastic in the centre console –
    • Everyone is complaining about it. When you push it or press against it, it makes noise. Don't know what will happen after 2-3 yrs. Makes me absolutely angry to think about this panel when other panels are of good quality. Why this miss or is it with the SX Executive Version where they had changed this panel.
  • Lack of Low End Torque in 1st and reverse Gear (comparison with Diesel)
    • This is because I am used to the torque in the diesel engine. So here in 1st gear you have to accelerate if you want to move ahead. Similarly for the reverse gear, if you are parking in a slope (like my garage), you have to hit the accelerator to get this moving back. Faced No such issues in my diesel Amaze.
  • No Drama as No Engine Noise
    • This should be a positive feature. The engine is so so silent you can hardly hear it. Even when you revv you can hardly hear a thing. So basically I am missing the sporty engine note.
  • No Automatic Day Night IRVM(available in higher version) and No Automatic Wiper (though not a deal breaker for me)
    • DayNight IRVM should have been a must in this price point.
    • Automatic Wiper – kind of ok I presume.
  • No Mark for Petrol/Diesel in the Fuel Lid (I have removed the VIN sticker though)
    • Why ?? Should have had a label. I know it comes with a sticker in the rear quarter which mentions the version and the VIN and going by recommendation have removed this sticker.
      ClickToBuy : My experience of buying a Hyundai Creta online-img20220116131447.jpg
      DIY.
      ClickToBuy : My experience of buying a Hyundai Creta online-img20220116131754.jpg
  • Headroom for taller passengers for the sunroof
    • Didn't find any issue with my friends and family but taller (6 foot plus) might have an issue with the headroom in the sunroof versions.

Pros/Like
  • Futuristic Design + Headlight + Taillights
    • It is quite a looker on the road. Excellent Road presence, the DRLs look funky and the lights at night look futuristic. The car looks better in actual life than in print/digital. The design is surely polarising but looking at the sales figure I think people have generally liked the step up from Hyundai. The previous version was conventional and sticking to the same design elements might not have worked in 2020. Kudos to Hyundai for bringing something different. Again looks are subjective and everyone may not like it. The design has actually grown on me and others.
      Some pics from my last drive to Netarhat..
      ClickToBuy : My experience of buying a Hyundai Creta online-img20211220172840__01__01.jpg
      ClickToBuy : My experience of buying a Hyundai Creta online-img20211220172808__01__01.jpg
      ClickToBuy : My experience of buying a Hyundai Creta online-img202112201624082__01.jpg
      ClickToBuy : My experience of buying a Hyundai Creta online-img20211220123306__012.jpg
      ClickToBuy : My experience of buying a Hyundai Creta online-img202112191144392__01.jpg
      ClickToBuy : My experience of buying a Hyundai Creta online-img20211219101932__01__01.jpg
  • Panoramic Sunroof
    • One of my prime factors in selecting the car and have loved every moment of it when opened( the shade remains open always. Ha Ha). Recently I went to Netarhat and watching the Pine trees and the mountains was a bliss. Surely a differentiating factor and a +1 over the Seltos in the same price bracket
  • Airy Cabin + Space
    • This is where Creta nails it. Lots and Lots of space, large windows with low window line and greige(white) interiors. Plus the large panoramic sunroof and you won't feel claustrophobic.
    • The front seats are large and supportive and supremely comfortable. It has decent under thigh support in the front and good lumbar support. Can vouch for the driving comfort after the 1700km road trip where I hardly dropped a sweat or had discomfort.
    • Rear Seat has ample legroom and under thigh support is also decent. The corner seats due to the ingress has a low under thigh support though.
    • The armrest at front does not slide forward but is at a good height and decent storage.
    • Rear Seats have adjustable head rest and supremely comfortable pillows. But my better half concluded the fixed headrests in the Amaze to be better for sleeping by resting the head. Had to convince her that Headrest are more of a safety feature rather than a comfort feature
      ClickToBuy : My experience of buying a Hyundai Creta online-img20211107150329.jpg
      Fixed Headrest in Amaze

  • Good Quality Dashboard + Superbly visible Instrument Cluster
    • The dashboard design is simple and elegant. Not as busy as the Seltos, it provides good ergonomics and visibility outside. All hard plastics though but plastic quality is good and feels durable(except the gear console panel). The white portion behind the steering wheel seems to have a bit of reflection but not to the point of annoyance or I have just got used to it and ignore that in my viewline.
    • Now in this version you get the analogue instrument cluster and boy oh boy, it's elegant. I was initially cribbing about the lack of digital cluster but this looks simple, readable and fantastic at night. Visibility is superb at day and night. Recently I came across a youtube video where the analogue cluster could be replaced with a digital one as in SXO for 27k with all functions working. Looks like everything is plug and play in this car.
      PS : My 5yr old son has found a defect in the instrument cluster. Why does it show the animation of the SXO version(because of the diamond cut alloys) instead of SX executive. I guess Hyundai also did not think of it or anyone else noticed it.
      ClickToBuy : My experience of buying a Hyundai Creta online-img20211117200643.jpg
  • Drive experience – Supremely Refined Engine, Smooth Gearshifts, Light Clutch and Braking
    • 1.5L Petrol NA : Here is what the apprehension started. Is the 1.5L good enough, powerful enough ?? Before buying I scanned a lot of Youtube Videos and TeamBhp posts but there was a lack or less of information on this drive terrain. Some said its underpowered and here is my thoughts on it
    • The engine is supremely refined. Refinement levels are at a different league altogether , you can hardly hear the engine even if pushed beyond 3k rpm. What you hear is tyre and wind noise and it can effortlessly clock 100kmph +.
    • The engine is very tractable and does not get fazed by higher rpm and lower speed. You can even stroll around at 25-30kmph at 6th gear without the need to downshift. Even at speeds of 120+ at 6th gear the engine does not feel stretched whatsoever and rpm is at 2k-2.5k. Never felt the lack of power in the 1700km road trip with 100-120kmph speeds and twisted inclines of Netarhat with a full load of passengers and luggage.
    • It's not revv happy like Honda’s ivtec but rarely there would be any need to go past 4k rpm. It builds power in a very linear way and as its a NA there is no turbo lag.
    • Coming from a diesel engine it surely lacks the torque and punch in the lower revv band. But things move quickly post 2k rpm and third gear. Pull in the third gear and things get peppy.
    • The constant upshift reminder is annoying though and I still haven't found a way to disable it. Every 10kmph it asks you to upshift.
    • The 6th gear is a boon for cruising on the highway without sipping too much juice.
    • To summarise, this engine is for those people who want a comfortable, relaxed drive in City or Highway Cruising at acceptable speeds and not pushing the limits of the machine. For the performance enthusiast I would suggest the Turbo Petrol or the Diesel with the higher torque.
    • Mileage : City : 11-12kmpl, Highway : 15-16kmpl. Cruise on the highway around 100kmph and 6th gear and you can extract 17kmpl +.
    • Hyundai makes the smoothest manual gearbox and here is no different. The gears slot into place effortlessly and it's an absolute joy to shift gears. (Though you do not need to shift often ). Coupled with a light low travel clutch it makes the driving absolutely effortless and comfortable.
    • The 4 disc brakes work wonders, the brake bite is very good. Nothing to complain about.

  • Remote Engine Start
    • Gimmick or what. This version doesn't have the BlueLink Feature but you can start the car from the remote key and turn on the AC to keep the cabin cooled. Haven't quite used this, just used only for showoff and demonstration purposes.
  • Soft Suspension provide a cushiony ride over bad patches
    • Suspension is on the softer side which enables it to tackle the bad patches with ease. It glides over potholes and rough surfaces and you cannot feel a thing in the cabin or hear the suspension work. The suspension is stiffer than the previous generation Creta but softer than the Seltos. Being an SUV and soft suspension it does have a bit of a body roll in corners if tackled at a higher speed but since most of my driving would be in City env I feel the softer suspension is a better setup.

  • Light Steering in low speeds, extremely good for cities, weighs up excellently at higher speeds
    • Another thing where past Hyundai’s had a lot of critics. But the steering in Creta is definitely a step up for Hyundai. It's light and easy at low speeds and weighs up extremely well on the highways. Tried to push it in cornering and the car was quite direct in changing direction. Definitely inspires confidence. No sloppiness in the dead centre.

These are my first impressions of the car. Things to watch out for is definitely the ASS from Hyundai. I will try to keep this post updated from time to time if something new/issue comes up.

Happy to answer your queries and comments. Thanks.
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Old 24th January 2022, 14:13   #28
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

Has anyone tried booking Hyundai vehicles through SBI Yono? It says booking via Yono will provide priority delivery for select models (but it doesn't speak about which models). Priority delivery is offered for Kia too, although in this case the terms are more clearer where it says delivery within 12 weeks of booking (Not sure if 12 weeks can be considered priority.)

ClickToBuy : My experience of buying a Hyundai Creta online-screenshot_20220124140205.jpgClickToBuy : My experience of buying a Hyundai Creta online-screenshot_20220124140230.jpg
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Old 25th January 2022, 16:57   #29
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

Quote:
Originally Posted by abhisekbit View Post

Hyundai Creta SX Executive Petrol Manual -- Initial ownership review






Remote Engine Start

Gimmick or what. This version doesn't have the BlueLink Feature but you can start the car from the remote key and turn on the AC to keep the cabin cooled. Haven't quite used this, just used only for showoff and demonstration purposes.

Thanks.
Congratulations Abhisek on your Creta, she's a beauty ! Thank you for sharing detailed information on this remote engine start feature. I had no clue that this feature is available in manual transmission variants too ! Or have they introduced it recently ? I'll try this on mine and confirm here. Definitely a good feature to have. Is there any way we can remote start the car via bluelink app ? Wishing you many happy miles with your Creta !
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Old 25th January 2022, 20:16   #30
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Default Re: ClickToBuy : My experience of buying a Hyundai Creta online

Quote:
Originally Posted by varkey View Post
Has anyone tried booking Hyundai vehicles through SBI Yono? It says booking via Yono will provide priority delivery for select models (but it doesn't speak about which models). Priority delivery is offered for Kia too, although in this case the terms are more clearer where it says delivery within 12 weeks of booking (Not sure if 12 weeks can be considered priority.)

Attachment 2264223Attachment 2264224
Looks like Yono is going to redirect you to Hyundai's clicktobuy portal. 12weeks looks like normal delivery. I guess only the dealer has the priority/dealer code for priority delivery. Seems like this has introduced some shady practices. Have seen a lot of post where people are paying a premium for priority delivery.
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