Replace faulty car, court tells carmaker !

idea1979 · 18th May 2009, 09:28

Found this in TOI , 15 May 2009.

vineethvazhayil · 18th May 2009, 09:36

a good standard set by the court here. Hope the courts think the same in Harish's case too.

f450 · 18th May 2009, 09:38

This is a resounding victory for the public against giant car-makers! SKODA, I HOPE YOU READ THIS!

This is just the beginning, the floodgates will open now and Skoda will be the first to get washed away.

Congratulations to the consumer and hats off to him for being so persistent. Harishv can take heart from this, proves that effort and persistence will always result in justice.

idea1979 · 18th May 2009, 10:01

Yeah. This is indeed a trend setter. Really hoping similar output in recent skoda incidences. However , are consumer court judgment are taken seriously when it comes to implementation? like civil courts.

petrohead · 18th May 2009, 10:16

This is really a good news. God be with Harish.

gpa · 18th May 2009, 10:23

Great news! I know of a few cases where owners have just given up after a point in time. But kudos to this guy for keeping the pressure on and winning!

Cheers,
gpa

loving_alaap · 18th May 2009, 11:33

Good news, but only after 4 years!!!

(may be too early for India!!)

Hope its a real trend setter, and hundreds of others will have the justice.

MrinalSinha · 18th May 2009, 11:53

I can't believe this that this has happened in our country!! But 4 years waiting surely makes me believe this

Anyway, Great News!! Hope the consumer forum marks this as standard for all the Products/ services.

Lalvaz · 18th May 2009, 11:55

Yes, good news indeed. I'm glad that people are finally standing up for their rights. For far too long, we've had this policy of "chalta hai". Its time we stood up and said "Nahi chalta hai". We've paid good money for a car, and we want a good car.

Its not good enough that we have to make repeat trips to the service center since some manufacturer thought Indians are third world consumers and the law there is an ***, so lets take advantage of the situation. Watch out Skoda!!!

Gilead · 18th May 2009, 13:48

So Tata has to either replace the defective car with a new one or pay up 20K as compensation. Wouldnt Tata just do the latter? Justice is still not served in the end.

A.K. · 18th May 2009, 15:42

Quote:

Originally Posted by Gilead

So Tata has to either replace the defective car with a new one or pay up 20K as compensation. Wouldnt Tata just do the latter? Justice is still not served in the end.

I think you misread that one.
It says new car or refund
+ compensation.

GTO · 18th May 2009, 16:59

Great verdict! There's several more cases like these, it's just that few make the news. Remember that the consumer court is extremely pro-consumer and, I'd presume, 60 - 70% case rulings are always in favour of the customer. If you've been wronged, all you need is a resolute opposition to the manufacturer. Takes time but justice was never easy.

Gilead · 18th May 2009, 17:19

"non working wipers, windows that would not open and a gear that would not shift"- sounds like the ultimate lemon! Tata Motors has to seriously consider whether this adverse publicity was worth the 4 lacs they were hoping to save.

arin_12 · 18th May 2009, 20:58

Mr. Ratan Tata... Are you listening. We all know this small amount is nothing for you. But to give this money you need 4 yrs ? Take care of your quality. I believe there is many unsatisfied customer like this.

sultanofswing · 18th May 2009, 23:33

MY god! Four long years! But yes, it IS good news. Promises a better future or at least, gives us hope for one.

18th May 2009, 09:28	#1
idea1979 BANNED Join Date: May 2009 Location: Pune Posts: 234 Thanked: 0 Times	Replace faulty car, court tells carmaker ! Found this in TOI , 15 May 2009. Attached Thumbnails
	() Thanks

18th May 2009, 09:36	#2
vineethvazhayil Senior - BHPian Join Date: Apr 2007 Location: Chicagoland Posts: 1,513 Thanked: 456 Times View My Garage	a good standard set by the court here. Hope the courts think the same in Harish's case too.
	() Thanks

18th May 2009, 09:38	#3
f450 BHPian Join Date: Dec 2008 Location: Hyderabad Posts: 794 Thanked: 7 Times	This is a resounding victory for the public against giant car-makers! SKODA, I HOPE YOU READ THIS! This is just the beginning, the floodgates will open now and Skoda will be the first to get washed away. Congratulations to the consumer and hats off to him for being so persistent. Harishv can take heart from this, proves that effort and persistence will always result in justice.
	() Thanks

18th May 2009, 10:01	#4
idea1979 BANNED Join Date: May 2009 Location: Pune Posts: 234 Thanked: 0 Times	Yeah. This is indeed a trend setter. Really hoping similar output in recent skoda incidences. However , are consumer court judgment are taken seriously when it comes to implementation? like civil courts.
	() Thanks

18th May 2009, 10:16	#5
petrohead BHPian Join Date: Sep 2008 Location: Bangalore Posts: 106 Thanked: 0 Times View My Garage	This is really a good news. God be with Harish.
	() Thanks

18th May 2009, 10:23	#6
gpa Senior - BHPian Join Date: Aug 2008 Location: Bangalore Posts: 1,789 Thanked: 340 Times	Great news! I know of a few cases where owners have just given up after a point in time. But kudos to this guy for keeping the pressure on and winning! Cheers, gpa
	() Thanks

18th May 2009, 11:33	#7
loving_alaap BHPian Join Date: Sep 2007 Location: Ahmedabad Posts: 808 Thanked: 9 Times	Good news, but only after 4 years!!! (may be too early for India!!) Hope its a real trend setter, and hundreds of others will have the justice.
	() Thanks

18th May 2009, 11:53	#8
MrinalSinha BHPian Join Date: Jun 2008 Location: Hyderabad Posts: 202 Thanked: 23 Times	I can't believe this that this has happened in our country!! But 4 years waiting surely makes me believe this Anyway, Great News!! Hope the consumer forum marks this as standard for all the Products/ services. Last edited by MrinalSinha : 18th May 2009 at 12:00.
	() Thanks

18th May 2009, 11:55	#9
Lalvaz Senior - BHPian Join Date: Jul 2006 Location: Bombay Posts: 1,414 Thanked: 2,183 Times	Yes, good news indeed. I'm glad that people are finally standing up for their rights. For far too long, we've had this policy of "chalta hai". Its time we stood up and said "Nahi chalta hai". We've paid good money for a car, and we want a good car. Its not good enough that we have to make repeat trips to the service center since some manufacturer thought Indians are third world consumers and the law there is an ***, so lets take advantage of the situation. Watch out Skoda!!!
	() Thanks

18th May 2009, 13:48	#10
Gilead Senior - BHPian Join Date: May 2009 Location: Chennai Posts: 2,142 Thanked: 60 Times	So Tata has to either replace the defective car with a new one or pay up 20K as compensation. Wouldnt Tata just do the latter? Justice is still not served in the end.
	() Thanks

18th May 2009, 16:59	#12
GTO Team-BHP Support Join Date: Feb 2004 Location: Bombay Posts: 70,534 Thanked: 300,738 Times View My Garage	Great verdict! There's several more cases like these, it's just that few make the news. Remember that the consumer court is extremely pro-consumer and, I'd presume, 60 - 70% case rulings are always in favour of the customer. If you've been wronged, all you need is a resolute opposition to the manufacturer. Takes time but justice was never easy.
	() Thanks

18th May 2009, 17:19	#13
Gilead Senior - BHPian Join Date: May 2009 Location: Chennai Posts: 2,142 Thanked: 60 Times	"non working wipers, windows that would not open and a gear that would not shift"- sounds like the ultimate lemon! Tata Motors has to seriously consider whether this adverse publicity was worth the 4 lacs they were hoping to save.
	() Thanks

18th May 2009, 20:58	#14
arin_12 BHPian Join Date: Jul 2008 Location: Bangalore Posts: 627 Thanked: 84 Times View My Garage	Mr. Ratan Tata... Are you listening. We all know this small amount is nothing for you. But to give this money you need 4 yrs ? Take care of your quality. I believe there is many unsatisfied customer like this. Last edited by arin_12 : 18th May 2009 at 20:59.
	() Thanks

18th May 2009, 23:33	#15
sultanofswing BHPian Join Date: Jul 2008 Location: Pune\|Vijayawada Posts: 58 Thanked: 23 Times	MY god! Four long years! But yes, it IS good news. Promises a better future or at least, gives us hope for one.
	() Thanks