Help required for making case against Dealer in Mumbai for delay in swift delivery

mclaren1885 · 9th September 2005, 10:19

Quote:

Originally Posted by Selective

Oh! It is Swift ZXi for sure! Just checked it parked in my garage! :-)

oooppss read ur post in a hurry and forgot we are talking about the swift here..sorry mate..

Surprise · 9th September 2005, 10:25

Quote:

Originally Posted by k_ajay

I waited till end of july, got frustrated and today, I am a proud owner of an Indica V2 Diesel... I know that the Swift could be a great vehicle, but certainly the wait period is ridiculous... Look for other options. Certainly not worth the wait...

Good decision. I too would have opted for a different car, if I were to wait for so long. Swift is not GOD. Lot more cars available and each has its own advantage and disadvantage.

Though I own a Swift, I wish Maruti to burn their hands in this model because of their arrogant behavior. I understand the manufacturer has got their own problems in meeting the delivery schedule, but why not keep the system so transparent, so that they are not frustrating the guys who have booked for one.

AGP · 9th September 2005, 10:32

Hi friends,

thanks for your advices. Although I don't have time for legal proceedings, I have drafted one letter and will send it to MD, MUL alongwith a copy to regional office and to the dealer. I will also write to autocarindia and JD power whether they can present my case but i need the email ID or postal address. If you have pl. let me know that.

Selective · 9th September 2005, 10:40

AGP,

This is a good decision. Try this before you think of consumer court etc. Keep the copies of letters you send to all these guys. Tomorrow if you decide to go to consumer court, you can present these letters too! May be these letters will be handy and make your case strong.

All the best.

Selective.

AGP · 12th September 2005, 10:33

Hi friends,

I have sent a letter to Shri Jagdish khattar, MD, MUL along with copies to Mr. Kinji Saito, Director (Marketing and Sales), Maruti Regional Office, Bandra, Maruti Works, Gurgaon, and Ratan motors.

Waiting for reply,

Rtech · 12th September 2005, 10:51

Don't forget to send a copy of your letter/email to Suzuki Japan. They are increasing their stake in Maruti, and the last thing they want just before they put their yen down are unhappy customers.

k_ajay · 12th September 2005, 11:31

Quote:

Originally Posted by Surprise

Good decision. I too would have opted for a different car, if I were to wait for so long. Swift is not GOD. Lot more cars available and each has its own advantage and disadvantage.

Though I own a Swift, I wish Maruti to burn their hands in this model because of their arrogant behavior. I understand the manufacturer has got their own problems in meeting the delivery schedule, but why not keep the system so transparent, so that they are not frustrating the guys who have booked for one.

Your right... Customers cannot take the burnt of Maruti not forseeing the demand for the Swift and their manufacturing inability to meet that demand... I felt it honestly wasn't worth the wait, as I had reasons to buy a car immediately, and am still happy and smiling today when I see the swifts on road... Atleast on the fact that I have 4 wheels to drive today rather than wait endlessly for one...

Insane Devil · 12th September 2005, 11:59

Quote:

Originally Posted by AGP

Hi friends,

I have sent a letter to Shri Jagdish khattar, MD, MUL along with copies to Mr. Kinji Saito, Director (Marketing and Sales), Maruti Regional Office, Bandra, Maruti Works, Gurgaon, and Ratan motors.

Waiting for reply,

hey AGP,

Good job on that one!

What RTECH has said is also quiet interesting, u cud send a mail to Suzuki, Japan too. when they get knocking from the headoffices, that really scares them!

also, in my view, this is a godsent indication to u to leave the Swift and go for the GETZ!

readily available, and a superb car!

i drove aroud a Swift y;day of my cousin for around 100 kms, but wasnt very happy comparing it to the Getz, well, when u compare it to the Santro/Zen/Indica, it sure is awesome!

libre sito · 14th September 2005, 06:43

dude legal notices is not gonna scare any dealer hell be least bothered what ill suggest you to do is call up MUL not the toll free no. but one of their offices nd explain eveything to them im sure they will get you your car asap.

RJK · 15th September 2005, 05:22

Very simple. Others are paying a premium to the dealer to buy cars & you are not. Happens when the demand is real high. I don't mean to say that you should also pay extra money.

AGP · 15th September 2005, 11:01

I am planning to write an email to head office, japan. I got the mail address but not email ID . If anyone can provide me the emailID of Head Office, Japan.

Thanks

raajks · 16th September 2005, 16:43

Hi AGP!!
Would like to express my thoughts to you.
The booking for Swift is full another 8 months in Chennai and Bangalore. 2 cities that i am very familiar with.

The booking count not going down is definitely a matter of concern.
I have been with cars for quite a while.

The dealers are very thick skinned. They would have a legal loop hole for all this. The receipt itself is done after a complete consultation with the lawyer.

I would suggest and comply with the smarter approach suggested by a few other too.
Go to the dealers showroom, Make a big scene and get the Sales managers in a fix. Do it in front of potential customers.

Please refrain from legal tussles as it would impact you only.
-> Cheque repayments
-> Servicing and all others

The choice is yours.

Cheers,
Raaj KS

mclaren1885 · 16th September 2005, 20:15

i suggest u read this link...there is a lot u can learn from it..
http://www.team-bhp.com/forum/showth...4&page=5&pp=15

aseem · 16th September 2005, 20:58

I got my Swift delivered in Delhi in 3 weeks with the color of my choice! I could have got Silver Lxi Swift immidiately, however I wanted Red Vxi thus had to wait. Its a good idea to call the dealer daily and if possible get their mobile numbers and harass them daily. That worked for me

9th September 2005, 10:32	#18
AGP BHPian Join Date: Feb 2005 Location: Mumbai Posts: 85 Thanked: 67 Times	Hi friends, thanks for your advices. Although I don't have time for legal proceedings, I have drafted one letter and will send it to MD, MUL alongwith a copy to regional office and to the dealer. I will also write to autocarindia and JD power whether they can present my case but i need the email ID or postal address. If you have pl. let me know that.
	() Thanks

9th September 2005, 10:40	#19
Selective BHPian Join Date: Apr 2005 Location: Bangalore Posts: 305 Thanked: 109 Times	AGP, This is a good decision. Try this before you think of consumer court etc. Keep the copies of letters you send to all these guys. Tomorrow if you decide to go to consumer court, you can present these letters too! May be these letters will be handy and make your case strong. All the best. Selective.
	() Thanks

12th September 2005, 10:33	#20
AGP BHPian Join Date: Feb 2005 Location: Mumbai Posts: 85 Thanked: 67 Times	Hi friends, I have sent a letter to Shri Jagdish khattar, MD, MUL along with copies to Mr. Kinji Saito, Director (Marketing and Sales), Maruti Regional Office, Bandra, Maruti Works, Gurgaon, and Ratan motors. Waiting for reply,
	() Thanks

12th September 2005, 10:51	#21
Rtech Team-BHP Support Join Date: Apr 2004 Location: Bombay Posts: 5,770 Thanked: 359 Times View My Garage	Don't forget to send a copy of your letter/email to Suzuki Japan. They are increasing their stake in Maruti, and the last thing they want just before they put their yen down are unhappy customers.
	() Thanks

14th September 2005, 06:43	#24
libre sito BHPian Join Date: Aug 2004 Location: Mumbai/Brooklyn/New Jersey Posts: 149 Thanked: 5 Times	dude legal notices is not gonna scare any dealer hell be least bothered what ill suggest you to do is call up MUL not the toll free no. but one of their offices nd explain eveything to them im sure they will get you your car asap.
	() Thanks

15th September 2005, 05:22	#25
RJK Senior - BHPian Join Date: Feb 2004 Location: Bombay Posts: 1,140 Thanked: 701 Times	Very simple. Others are paying a premium to the dealer to buy cars & you are not. Happens when the demand is real high. I don't mean to say that you should also pay extra money.
	() Thanks

15th September 2005, 11:01	#26
AGP BHPian Join Date: Feb 2005 Location: Mumbai Posts: 85 Thanked: 67 Times	I am planning to write an email to head office, japan. I got the mail address but not email ID . If anyone can provide me the emailID of Head Office, Japan. Thanks
	() Thanks

16th September 2005, 16:43	#27
raajks BHPian Join Date: Aug 2005 Location: BLR Posts: 578 Thanked: 119 Times View My Garage	Hi AGP!! Would like to express my thoughts to you. The booking for Swift is full another 8 months in Chennai and Bangalore. 2 cities that i am very familiar with. The booking count not going down is definitely a matter of concern. I have been with cars for quite a while. The dealers are very thick skinned. They would have a legal loop hole for all this. The receipt itself is done after a complete consultation with the lawyer. I would suggest and comply with the smarter approach suggested by a few other too. Go to the dealers showroom, Make a big scene and get the Sales managers in a fix. Do it in front of potential customers. Please refrain from legal tussles as it would impact you only. -> Cheque repayments -> Servicing and all others The choice is yours. Cheers, Raaj KS
	() Thanks

16th September 2005, 20:15	#28
mclaren1885 BANNED Join Date: Jul 2005 Location: Bangalore (the city of modded cars) !! Posts: 4,820 Thanked: 45 Times View My Garage Infractions: 0/1 (10)	i suggest u read this link...there is a lot u can learn from it.. http://www.team-bhp.com/forum/showth...4&page=5&pp=15
	() Thanks

16th September 2005, 20:58	#29
aseem Senior - BHPian Join Date: Jul 2005 Location: Delhi Posts: 1,730 Thanked: 441 Times	I got my Swift delivered in Delhi in 3 weeks with the color of my choice! I could have got Silver Lxi Swift immidiately, however I wanted Red Vxi thus had to wait. Its a good idea to call the dealer daily and if possible get their mobile numbers and harass them daily. That worked for me
	() Thanks