Mercedes' all inclusive 3 year maintenance packages.

Dippy · 23rd April 2010, 19:03

Mercedes has now formally introduced the "Star E Package".

It is currently offered on the C and E Class only. To be available for the S Class soon.

Cost:

C Class - Rs. 69,000/-
E Class - Rs. 85,000/-

Coverage is for 3 years or 30,000 kms (whichever is earlier). The package covers your regular car services. The only things it does NOT include are the tyres and brake pads.

Additional points:

- Merc standard warranty is 3 years/ unlimited kms.

- As per info from Merc, the new batch of cars starting May will have a 15,000 kms service interval. Hence, the service package will read 3 years / 45,000 kms from May 2010 onward.

- The prices given above are flat cost for all engines and variants of the C and the E Class.

lamborghini · 23rd April 2010, 19:59

While this is a good sign, they still need to play lots of catch up with BMW and launch a 5 year service package.
In our case and GTOs case, most of our repairs took place in the 4th year, and most buyers keep their car for 5-7 years, so we really need the 5 year package out pronto.

Also, any insurance plans like the one BMW has?

neeld · 23rd April 2010, 20:17

This does not look impressive at all when compared to BMW's package.

Also, in a normal course I have seen, till the 30,000 kms mark, the only major maintenance cost is the engine oil / labor. So, I guess going with this is not what I would like.
Does the BMW package excludes tires & brake pads too ?

Proxima · 23rd April 2010, 20:33

30000 kms is a joke!

avishar · 23rd April 2010, 21:52

boy o boy,looks like the germans are falling over each other to please us!

StarrySky · 23rd April 2010, 21:58

Quote:

Originally Posted by neeld

Does the BMW package excludes tires & brake pads too ?

I think BMW package includes the brake pads too, not sure about the tires.

Sahil · 24th April 2010, 04:06

Dippy, I think these are packages offered by dealer individually and not the company itself as in the case with BMW. It is already available for the S @ 1.5 lakhs. I was informed this by the Shaman sales person when I test drove the new S, he mentioned the packages offered at Autohanger might be a little different.

Why do only May MFD cars come with 15,000km service intervals? A friend of mine just bought a E250, I am sure his car is no different from the may mfd ones so how can one change the service intervals to 15k?

GTO · 26th April 2010, 10:02

Quote:

Originally Posted by Sahil

Dippy, I think these are packages offered by dealer individually and not the company itself as in the case with BMW.

Nope, the "Star Packages" are now officially offered by Mercedes (as a company).

Auto Hangar still offers packages of its own. 1.75 lakhs for a C-Class & 2.50 lakhs for an E Class (full coverage for 4 years).

Quote:

Why do only May MFD cars come with 15,000km service intervals? A friend of mine just bought a E250, I am sure his car is no different from the may mfd ones so how can one change the service intervals to 15k?

No difference, and personally, I would NEVER drive 15,000 kms on the same oil. 10K is the max I'm willing to go, even if its an extra oil change at my own cost. Not going to let my engine suffer because of marketing wars.

Dippy · 26th April 2010, 11:58

Quote:

Originally Posted by Sahil

Dippy, I think these are packages offered by dealer individually and not the company itself as in the case with BMW. It is already available for the S @ 1.5 lakhs. I was informed this by the Shaman sales person when I test drove the new S, he mentioned the packages offered at Autohanger might be a little different.

Sahil

The package which is offered to you by Shaman might be from them itself. I have confirmed that the above packages for the C and the E are from Mercedes itself.

Officially there is no package from Mercedes for the S Class yet.

23rd April 2010, 19:03	#1
Dippy Senior - BHPian Join Date: Feb 2004 Location: Mumbai, India Posts: 7,561 Thanked: 2,470 Times	Mercedes' all inclusive 3 year maintenance packages. Mercedes has now formally introduced the "Star E Package". It is currently offered on the C and E Class only. To be available for the S Class soon. Cost: C Class - Rs. 69,000/- E Class - Rs. 85,000/- Coverage is for 3 years or 30,000 kms (whichever is earlier). The package covers your regular car services. The only things it does NOT include are the tyres and brake pads. Additional points: - Merc standard warranty is 3 years/ unlimited kms. - As per info from Merc, the new batch of cars starting May will have a 15,000 kms service interval. Hence, the service package will read 3 years / 45,000 kms from May 2010 onward. - The prices given above are flat cost for all engines and variants of the C and the E Class. Last edited by Dippy : 23rd April 2010 at 19:06.
	() Thanks

23rd April 2010, 19:59	#2
lamborghini Distinguished - BHPian Join Date: Apr 2004 Location: Mumbai Posts: 6,114 Thanked: 5,762 Times View My Garage	While this is a good sign, they still need to play lots of catch up with BMW and launch a 5 year service package. In our case and GTOs case, most of our repairs took place in the 4th year, and most buyers keep their car for 5-7 years, so we really need the 5 year package out pronto. Also, any insurance plans like the one BMW has?
	() Thanks

23rd April 2010, 20:17	#3
neeld BHPian Join Date: Apr 2009 Location: New Delhi Posts: 197 Thanked: 102 Times	This does not look impressive at all when compared to BMW's package. Also, in a normal course I have seen, till the 30,000 kms mark, the only major maintenance cost is the engine oil / labor. So, I guess going with this is not what I would like. Does the BMW package excludes tires & brake pads too ?
	() Thanks

23rd April 2010, 20:33	#4
Proxima BHPian Join Date: Jul 2006 Location: Chennai Posts: 910 Thanked: 302 Times	30000 kms is a joke!
	() Thanks

23rd April 2010, 21:52	#5
avishar Senior - BHPian Join Date: Oct 2008 Location: kolkata/bangalore,india Posts: 2,901 Thanked: 4,143 Times	boy o boy,looks like the germans are falling over each other to please us!
	() Thanks

24th April 2010, 04:06	#7
Sahil Distinguished - BHPian Join Date: May 2004 Location: Bombay Posts: 6,292 Thanked: 7,607 Times	Dippy, I think these are packages offered by dealer individually and not the company itself as in the case with BMW. It is already available for the S @ 1.5 lakhs. I was informed this by the Shaman sales person when I test drove the new S, he mentioned the packages offered at Autohanger might be a little different. Why do only May MFD cars come with 15,000km service intervals? A friend of mine just bought a E250, I am sure his car is no different from the may mfd ones so how can one change the service intervals to 15k?
	() Thanks