Following are my impressions of the buying experience of a car, for which much has not been written as Maruti decided to cut short its life to save an ageing model.
Buying Process: I was on the lookout for my first car. A few decisions variables that I considered:
- This was my first car, so had to be easy to drive
- I wanted a used car. I am of the 'old school of thought' and believe in buying a used car till not proficient. Secondly i did not want to take loans (old school of thought again)
- I am short in height and generally the only one in the so I had no particular inclination to have cars with loads of space, though it is not bad to have more space.
- I knew how to drive but had not driven much, so wanted the spares to be cheap. I knew howsoever careful I would be, my car will end up having dents. Now I hate if the car is not looking good and has dents, so I knew I would go for dent removal / changing parts often, so spares, rather frequently dented parts like bumpers, fenders had to be cheap.
- I wanted a powerful car, though I am not the type 'BHP is never enough', but definitely did not want a car where I would have had to wait for ages to overtake a vehicle.
- I wanted a car with high driver involvement. Now I have not driven many cars, so had to go by the feedback of many people, especially on this forum.
- Everybody dreams of going on long weekend trips, so do I, but I also knew that they would not be too frequent and the usage would primarily be in the city with occassional highway driving (that too I wanted to wait for 6 months to take it out on highways)
- Budget - I had not put much constraint but was looking at between 2.5-3.0 L
Considering all the factors above, cars with a boot were booted. Hatch was enough for me. When you are in used car market, more often than not you look for a nice deal (VFM) unless your heart stops for one car. Especially happens for a first time buyer who in the excitement ends up buying the first car. I was one of them and wanted to stop myself till I got a good deal.
My heart said Palio, after reading so much about it and seeing the mouth watering deals, but head cautioned against the money that you have to pay for the frequently dented parts. Secondly I did not particularly need all the space, although it was not harmful either. It did not seem that it was easy to drive (though i did not drive it). So there my heart lost and ended the Palio dream. So I ended up just ogling at cars in the used car marts and reading about them in India Ads.
Process
To start the process I became a regular customer of Free Ads and Ad-Mag and was browsing used car websites. Also to gauge the market and prices I was a regular at the used car melas and used to call people from the Free-Ads. One day when I was in a good mood and had nothing to do, so decided to visit one of the used car dealers. I saw a 2003 Zen VXi with 35K on the odo selling at 2.8L. I liked the car but the suspension was faulty and the car was bouncing at the touch of a hand, though the engine was smooth and good. I also went to Classic, a reputed used car dealer saw a Alto VX 2002 40K in good condition at 2.4 L plus commission. Somehow I did not want to buy from the dealers. That day just got a bit pumped up, went home and picked up Ad-Mag and started searching the ads, saw one Alto VXi 2002 run only 7.5K for 2.8L. Met the person at 9:00 pm, after travelling 10 km. Told I want to get the car checked first. Got the car checked from a trusted MASS ( I knew the owner through somebody). The feedback - car is good, driven occassionally and will be troublefree, only clutch plates needed to be washed in petrol as they had tend to become sticky due to low running, especially over past few months. Else the car was scratchless and as new as a used car could get. Closed the deal at 2.65L. The previous owner got the car serviced before I took delivery.
The Car
Image
Alto VXi lacks the kind of following which Zen enjoys and if for anybody status symbol is a factor, clearly Zen is considered a notch above. Though I think Alto VXi would be better than Zen (newer design, safer, bigger engine).
Costs
The parts are not expensive and availability is a non-issue as most of them are shared with Wagon R. Have been driving for a few months now. I am better than expected I guess. Got only 2 dents that which i got removed promptly. The servicing cost is also not high and as expected with Maruti, the A-S-S is not an issue with a wide network of MASS.
Performance
Now as I have not driven many cars extentsively, I will not be able to pass a judgement on how it features when compared to others. I would have wanted engine to be a bit more torquier for city drives and currently it requires more gear changes than to my liking, though overtaking is not an issue, with 63bhp at the tap, which is sufficient for a car of this weight and size.
Features
AC is effective but I do not like the sliding controls and with AC ON, the engine becomes a bit sluggish. I believe 'New' Alto gets rotary controls which is an improvement. Secondly the blower makes lot of noise at settings 2 and 3. I have heard of Power Window problems cropping up in Marutis, but I have not seen any problem yet. There is one thing though, the passenger side window is slower than the driver side window. VXi comes with tacho, which is nice to have.
One more thing which I noticed while driving in rains - the poor wiper speed settings. Now on lowest setting it is too slow and on one setting higher it is fast. Santro in my opinion has got the speeds nicely spaced out. Maybe its just my feeling, but it is definitely a bit irritating for me.
On a sidenote - I have noticed that Maruti has gone on a big-time cost cutting excercise for Alto. 'New' Alto has pathetic side view mirrors which are not adjustable from inside. This is even true for LXi version, though earlier Alto LXi's had internally adjustable side mirrors. Even for Wagon R, now the VXi does not have all the features that it used to have 3-4 years back.
Ease of Use:
This is where the car scores. It is extremely easy to use in the city. You feel confident that you know where the four corners of the car are (for a first time driver it is important).
Space:
The car is not spacious. For me it is fine as I am short in height and usually am the only one in the car. Wagon R and Alto have the same length and width but with the tallboy design, Wagon R gives feeling of much more space.
The car has long gear throws and with somebody in the passenger seat it can get uncomfortable.
The footwell is also cramped. I am sure for a tall person it will be a problem. Also there is no dead pedal, which can be a pain. With cramped footwell, I am not sure if this can be fitted as an after-market fitment.
Fuel Efficiency:
I got 15 kmpl on last tankful. all city driving, 40% bumper-to-bumper, 20% with AC. My driving style is normal and I upshift at 2000 rpm (tacho helps). Lately, once in a while in rush of blood I take the car to 4000 rpm in every gear. I am pleased with the mileage. Also I believe the mileage has increased a bit over past few months as I have been driving daily now and as the car was not run much by the previous owner, the initial portion of my drive was also a re-run-in for the car. Though increased FE could be wishful thinking as I did not measure fuel efficiency till recently.
Niggles
Only one - there is a squeaking sound from front right. I am sure with the off roading (Bangalore roads) I do it is not entirely unexpected.
My final thoughts - From a positioning point of view retaining Zen and shelving Alto VX/VXi was a good move and may have helped Maruti. IMHO Alto VXi would have been a nice successor to Zen, rather than the pathetic cosmetic changes they came with.
Overall I am happy with the car and my buying decision and am enjoying my driving. As it is my first car so the feeling is even better. I am just waiting to have a nice weekend drive, with the nice weather that Bangalore has now
~maniac