Greetings!
This is my first post on team-bhp after years of browsing the forum!
Back in 2021, right after the lockdown restrictions had eased, and landing a remote job, I went ahead with the purchase of an Aprilia SXR 160 which I had my eyes on since the previous Delhi Auto Expo. The primary reason for me getting this was because I cannot really ride a motorcycle!

And I needed something more powerful than an Activa and preferably around 150CC.
The choice boiled down to pretty much the Piaggio lineup in India - Vespa 150s, and Aprilia twins - SR 150 & SXR 160. The Vespa and SR 150 looked "small" relative to my size with SR not having sufficient knee-room for me. So, the SXR 160 was pretty much the only choice I had in the Indian market (Aerox hadn't launched yet)!
The test-drive was done on a Saturday and delivery, on a Sunday, with everyone masked-up at the dealership. The experience was painless and quick. The dealer accepted payment through credit card too with no surcharge (landing me INR 1.5k value in CC points).

Although, I was informed the accessories such as lateral-stand/saree-guard would be provided a couple of days later.

However, this was the only "satisfactory" part of the overall ownership experience.
The vehicle comes with MRFs as standard and do a pretty decent job. The engine is powerful enough for city use but has a lot of vibrations at low (<1.8k) and high (>4.5k) RPMs. I am on the heavier side and even with a pillion, there are no problems climbing out of steep mall parking lots from a standstill (had problems on Activa 110). The suspension is pretty stiff - good for highways! The LED lights are still brighter than pretty much anything on the two-wheeler market. And, the brakes are pretty damn good - ABS with steel braided brake lines, which saved me a couple of times from colliding with animals running into the roads. The warranty is best in class (afaik) - 5 years standard! And finally, after 04 years of travel through dust, grime and poluution, the paint still holds up - it still looks beautiful!
However, the rest of the experience that comes with owning the vehicle is not! This post might seem like a rant (in a way it is) but I had to get this out there to any prospective buyers considering this vehicle. Below is a list of issues I have faced over the past 04 years of ownership of vehicle including experience at the 02 Service Centres in my city (Guwahati):
- Had to call RSA about 05 times during first year of purchase - The vehicle would refuse to start after about 20 KM of travel, and then magically work again after letting it "cool down" for a couple of hours - later turned out to be a problem with the fuel pump or injector (SC never clarified the exact issue - but replaced the part a year later)
- Screws/nuts/bolts missing from chain-cover, handle, fairing, etc. - Happened over multiple visits, SC refuses to acknowledge initially while asking to pay me for the missing bolts.
- Lack of parts/availability - parts such as luggage hook not available for past 06 months (took 13 months to get lateral foot rest promised during vehicle delivery).
- Drunk SC staff asking me to pay under table (pay without invoice to save money) - was my first time visiting this newly opened SC, never visited again.
- Fuel stolen 03 times - that I noticed so far.
- Absolute refusal to do any service work saying the “parts are not sturdy enough” and “any service would be on my risk” even when the manual states periodic service of such component - eg. suspension related checks, adjustable suspension should not adjusted.
- Absolutely unprofessional/untrained workforce - saw mechanic pour engine oil in gear oil slot of adjacent vehicle - when confronted, he just stuttered and went away
- UNCLEAR pricing & warranty practices - Refusal of Headlamp replacement under warranty due to discolouration - SC refused to acknowledge/process for warranty during service visit multiple times saying that they do not have enough time and would do it “during next service”. Starter motor - not covered under warranty?!
A simple service visit requires more effort than booking a railway Tatkal ticket - either reach SC by 9 AM and form a line and be lucky to be among the first 5-7 vehicles, or leave vehicle overnight and receive it the next evening (if lucky).
As far as I can tell, most of the issues I've had with the ownership experience is related to the SC - the product itself is decent, but with 4 scheduled visits a year, the SC experience is something that needs to be taken into account and might not be everyone's cup of tea.
In 2021, this was pretty much the only 160 CC two-wheeler scooter, barring a Vespa, that existed in the Indian market. In 2025, the story is a bit different - multiple (& better) choices do exist - from an Ather to a Yamaha. (Or spend 5-10k more to get an RE) So, if someone is looking out for a ~150 CC scooter, please do take test-rides to find what fits you better but also consider the post-purchase experience too.
And remember, purchase happens once, but service every few months in a vehicles lifecycle.
I hope my experience provides some clarity to people looking at this SXR 160 as an option.
tldr: beautiful machine, terrible SC experience - choose wisely!
Requesting the mods to move this to appropriate section.