I had to drop off my Vento for its monsoon checkup this morning and when I was waiting for my friend to pick me up for the drive into work, noticed a new Renault showroom just around the corner from VW.
Looked pretty impressive from outside.
This sign in the window was really too tempting for a petrolhead.
So after lingering outside for about a while, thought I'd just stroll in and say hi to the good folks in the showroom.
But hark! What do I find?
Chairs stacked up in ugly fashion. Workmen in paan-stained clothes and laughing loudly carrying the obvious remnants of last night's launch party out into waiting tempos.
Looks even worse next to the shiny black Fluence parked in the show window.
I strolled in a little hesitantly, since I'd been waiting at the doorway for about 15 minutes and nobody had shown the slightest interest in me. A couple of important-looking guys wearing ties and talking busily on their bluetooth earpieces (I HATE those things!) gave me a glance then forgot all about me.
When I entered, the important-looking men glanced up briefly. They nudged each other and one unlucky guy (probably the juniormost) lost out and came to attend the customer (for want of a better word).
I gave him my brightest smile and told him I was here to see the Fluence (Duh! Not like they have a huge lineup that I can pick and choose from anyway). He pointed to the black one out front, "That is the petrol" and then waving vaguely towards the back of the shop, "The diesel is there".
Oh-kay. I was looking at him but it seemed the conversation was over. So I prodded him, "May I...ummm...see the car?"
"Of course! Of course!" Ushered me towards the flashy automobile. "But I don't have the keys."
I raised my eyebrows for an explanation but none was forthcoming. An apology I suppose was asking for too much. So I just stuck my nose to the window and peered in.
"It's an automatic" I observed, completely superfluously, since I know everything there is to know about the car thanks to T-BHP. But hey- he's the one selling it!
"Yes. The petrol is automatic, the diesel is manual."
I asked him if the company had any plans to launch the petrol in MT. Anything, really, to keep this still-at-birth conversation going. He swelled up and said something like, "A lot of people are asking the same thing. The company is not saying anything. But take it from me, it is unlikely they will launch it for quite some time."
Oh it speaks. And how. "And what about the engine specs?"
"The
what?"
I half-expected him to reply, no sir this engine doesn't wear specs

. But I repeated my question patiently.
"Oh... engine specs: the petrol engine is 2 litres, the diesel is 1.5 litres"
And...? I went on looking at him expectantly. No response. Tried again, "What about BHP?"
"Ah...the petrol is 136...sorry 138. The diesel is...the diesel is...106"
One of the noisy workmen breezed past. I couldn't help but stare a little. The dude sees my look and offers an explanation, "We had the launch party yesterday. Cleaning up..." mumble mumble.
I asked for a brochure, "We don't have any" came the prompt reply. But a minute and a half of rummaging in the drawer produced a manual, inexplicably of the Fluence Petrol alone. I didn' bother asking about the diesel's manual.
"Price list?"
"I don't think we have one...(more rummaging)...oh here it is!"
Voila..a crumpled and creased A4-printed and xeroxed sheet appears. I thanked him and asked, "Is it OK if I take a look at the diesel?" He acquiesed with a big look of relief and went back to his important-sounding phone calls on the bluetooth earpiece.
By now I was thoroughly pissed off, not that I would ever show it.
Scanning through the pricelist quickly, I realised it was the Jay Vijay Motors guys who own this showroom - same ones who gave me such a blissful (

) experience when I booked my Vento. Why am I even surprised?
One look at the diesel Fluence and all thoughts of bad service went out of head: it is really quite a looker in beige:
For those interested OTR prices (PMC registered) are
16.82 lac for the petrol AT and
15.13 lac for the diesel MT.
For the extra near-2 lac, you get a 6-speed CVT (instead of a 6-speed MT that looked quite delicious), rain-sensing wipers, beige leather interiors instead of black fabric ones (I liked the black more) auto headlamps, rear parking sensors, cruise control with speed limiter (whatever that means), rear sunblinds (pretty cool), electrochrome RVM (I suppose this means auto-dimming), USB/AUX ports (diesel only gets AUX) and additional side-chest level airbags in front. All this from the cyclostyled price/feature list. 16" alloys standard on both (OE fitted tyres were Conti- nice!).
Am not sure the start-stop, access card, bluetooth etc. is offered only on the petrol but tend to think so. The diesel also misses on auto-climate control which in my book is unforgiveable.
After checking out the beige beauty, headed back out front. The dude was trying his best to avoid eye contact but I smiled cheerfully and waved to ensure I had his attention. "I'll call you", I mimed using an imaginary telephone. Nobody tried to get my name or contact details.
My prediction is that Renault will sell zero units of the petrol in Pune (the diesel will sell because we are what we are!) Think about it: a man in his mid-30s, dressed in branded semi-formals, English-speaking, fairly knowledgeable about cars walks in -WALKS IN- to your showroom a day after it's formally inaugurated...and
this is the best you can do?!!
Not only will I NOT buy a Fluence from these guys, I will do my utmost to discourage everyone whom I think is veering towards this car away from it. At least with the Polo/Vento, you have some strength in numbers. What option do I have if I buy a Fluence and get stuck with guys like this for A.S.S? I would highly recommend waiting for BU Bhandari (or someone else) to open another dealership in the city- after all that's what has put the VW guys on their toes: service next door was MUCH better.
Edit: The dealer is Renault Shivajinagar (Jay Vijay Motors), Opposite PMC, Off JM Road, Pune 05.
Mods, if this doesn't belong in this thread, please move it appropriately, thanks!